Trouble with Godaddy Migration
Hi, I am trying to migrate from Godaddy POP account to Zoho. I have tested with one account. Not all email are copied over and the emails which are copied are deleted from godaddy. Only 18 of 71 emails were copied. I want to keep backup of the emails in godaddy until all the accounts are successfully copied. What I am missing here ? My account doesn't have IMAP access. Also, Can I transfer via eml backup taken in Thunderbird ? Let me know. This is a very urgent thing. Thanks, Somesh
Verify Domain Help - No "store" tab in wordpress
How can I verify the domain if I don't have the "store" tab in worpress. I can't figure out how to access the domain management either. I have a "Dashboard" tab and then a "Posts" tab directly below that.
Not receiving emails from Wix site
When someone uses the contact form on my Wix site I receive an email to my zoho account, however when someone makes a booking on my site I receive nothing. Wix said all is fine their end. I tried changing to a gmail account and trying to forward to my zoho account but nothing comes through. Gmail says all is fine their end. Can someone help? MX settings all updated. Thanks.
Mails not forwarded to Gmail
Hello, I have configured my Zoho mail account to forward incoming emails to three external email IDs. It seems that mails are forwarded only to those IDs which are not Gmail accounts. Can I ask you to investigate what could be the source of such behaviour? Is is misconfiguration on my side or something simply does not work. Thank you and have a great day, Maciej
Error 553 Undelivered Mail Returned to Sender
I have been receiving the above error when I try to email my client. I'm concerned that your IP is being blacklisted. I'm attaching a .jpg of the error I have received. Is it possible for you to get it de-listed? I don't think I can do anything on my end. Thank you James Wright
Using SMTP details in Openshift
Hi, How can I use the SMTP details in the web application deployed on openshift? I have put my smtp details, but didn't seem to work. Details: EMAIL_HOST = 'smtp.zoho.com' EMAIL_HOST_USER = 'username@domain.com' EMAIL_HOST_PASSWORD = 'your-password' EMAIL_PORT = 587 EMAIL_USE_TLS = True Is there anything special needed to be done at Zoho's side? If yes then what? I could use Gmail SMTP, MailGun SMTP easily. But stuck with zoho :(
Body of email missing in sent items
I have sent several emails today but recipients have advised me there is nothing in the body of the email. I sent some test emails to another email address of mine and I can indeed see there is no actual email. Strangely, in the inbox view of my other email address I can see a snippet of the email but when I click on the email to read it in full, no body. Anyone else have this issue or can provide a solution? Thank you.
Email domain didnt activated
I purchased new email domain through ZOHO but neither i got the details regarding its activation nor I received any details instead my balance got deducted. Can anyone please asist
New Domain purchased but no domain confirmation mail received
I purchased new domain migrateol.com for 5 users, the payment deducted from account but havent received any domain confirmation neither I am able to verify the domain. Can you please asist
I can send emails, but I can't receive any.
Hello, I can send emails fine, but I can't receive any. All of the DNS and MX records are already added on Cloudflare at lowest TTL. I still can't receive any email. Any help is always appreciated! -Matt
My sent emails are not shown in the email tab..
I've been sending many emails every day. I select the EMAIL tab to review what I have sent and to whom, in one place, presumably, but there are no emails in that history/folder. Why? That was sort of the whole point of sending emails from Zoho...
Your IP address 74.201.84.163 is blacklisted using UBL.
I am getting my emails bounced because IP adress is blacklisted in UBL. This is not acceptable, as we are not able to contact our clients and partners. Please respond to this message ASAP
Wordpress website mail not working
Dear Zoho, I have recently made a website and purchased a domain. I linked the email of my website with zoho, so that all emails would be sent forward to my zoho account. However, when I sent an email to my domainmail, I do not receive any email at zoho. Could you please assist me while solving the problem? Thanks in Advance
Not sending activation email to hotmail - PTR Records
My hosting provider is Godaddy, From my web site's registration page (www.bizimbakici.com) i need to send activation link to user's email. Activation link sent to spam/junk folder for gmail accounts but email not sending to hotmail at all. I think i need to change PTR records for Zoho. Can you help me for that please.
I can't send mail, it says "Sender Address Blocked"
Hi, I can't send mail, it says "Sender Address Blocked", can you unblock it, please? This is the third time this happens, can you explain me why? Thanks.
How do I create filter to separate out these emails?
Hi, I would like to separately file following two emails using filter to separate folders. I am not sure how to filter them in Zoho. They both are sent from same sender to my email. There is one difference that the top email contains a link. Gmail could separate them out by matching the content for specific words (link in this case). No such condition is available in Zoho filter settings. Please see the headers below. Regards, Sudhir Khanger, sudhirkhanger.com. Delivered-To: rss@sudhirkhanger.com
System Wide Email issue after Jan 9th? Can send but can't receive like many, many others...
I am not the first and I won't be the last but something happened on ZoHo's side of the house. Emails on many accounts just stopped receiving messages. This is not normal and considering everything in many cases was fine prior to this issue and now they are not is wrong. Like others I can send but if you send an email from another account if comes up with a delivery error and you will not receive the message. You can send and it will be delivered and I have tested this a few times. Not sure how
Suddenly mail is not coming to my inbox
Hi, Suddenly, mail is not coming to my inbox, mx records is 10 mx.zoho.com 20 mx2.zoho.com 50 mx3.zoho.com What happen with my domain mypcessentials.com?
paypal spoof blocked
I am being phished by phony paypal email. Trying to forward it to spoof@paypal but a big red banner pops up refusing to allow me to send the spoof to paypal. This the most ABSURD thing I have ever heard of. Zoho can locate a problem from the html phishing bank when I SEND it but cannot prevent or warn before I RECEIVE it.
maximum number of emails per day sent?
what is the maximum number of emails that I can send in a day from Zoho mail? I have a flyer that I'd like to send to 1300 of my customers?
I'm not getting emails
I created a business email and I'm trying to use it. I sent an email from gmail to my zoho email, and is not working. I created an user from my company to try his email too, but is not working too.
email siganture
Is there a way to set up an HTML signature as I cannot get it right way current options? Best Regards, Kamil
Cannot receive email after changing hosting
Hello Sir, I had changed my hosting package from godaddy to ewebgru. The domain name is still in godaddy itself. After that I am not able to recieve emails in my Zoho account from gmail. Please help me. I am getting below error. How can I solve the issue? The error that the other server returned was: 550-Please turn on SMTP Authentication in your mail client. 550-mail-oi0-f47.google.com [209.85.218.47]:32972 is not permitted to relay 550 through this server without authentication. Thanks Arun
Receiving verification codes without a request
I am receiving phone verification codes via SMS for logging into Zoho Mail even when I haven't requested one. I removed all the backup phone numbers but still receiving verification codes like once in every 4-6 minutes (account: admin@sssdriving.com.au)
Verifying domain issue
We use AWS and have chosen to verify our domain via the HTML method. We uploaded the file to the correct place and the link redirects correctly (see here: https://competeleague.com/zohoverify/verifyforzoho.html) but the button does not verify our domain.
IMAP OFFLINE
HEY ZOHO MY IMAP HAS BEEN GOING OFFLINE FOR THE PAST 5 DAYS JUST THOUGHT I SHOULD MENTION IT
Unable to attach files from OneDrive
Hi, As I've discovered, it is not possible to attach a file from OneDrive if the file has a SPACE in the name. For example file called "file1.pdf" will attach fine but a file called "file 1.pdf" will give an error and will not attach to the email. Attaching from Google Drive seems fine. This issue seems to apply to OneDrive only. Can this be fixed please?
Problem with recently-purchased Zoho domain
Hello! I purchased a domain from Zoho yesterday (bethconley.com) and published my website around 1:30AM. My website didn't work (nothing showed up when I typed in the address), so I looked on your forum and I saw something that said it would take a few hours for the domain to work properly. So I tried typing it in again this morning, and now I'm getting a page that says "This webpage has a redirect loop". I'm not sure what that error means, how do I fix it? Thanks!
Account is inactive? - Urgent Help needed
Hi, My admin account for ottic******elli.it returns "Account is inactive" when I try to log in to Zoho Mail. I also tried resetting the password but I also get the same notification. I can access other accounts under the same domain, but this one is locked. Could someone please tell me what's the problem and how to activate the account as soon as possible? Thanks
Zoho Recruit Emails bounce back
Hi, We have recently seen a dramatic increase in the number of our sent emails to candidates and clients being blocked. The error messages are indicating that the Zoho IP address is blacklisted. This is the first time we;ve seen this so not sure if this is a common problem, or if we should try and alter the emails addresses sitting in the background of Z Recruit? Although we send emails from our @companyname.co.uk in the background of Z Recruiit each user has a separate @zoho.com email address linked
Don't recieving e-mails
Hi Guys, A few days, I was setup to zohomail and in the start, everything work fine, but some days later I can't recieve e-mails anymore, check the Mail Delivery recieved: Delivery to the following recipient has been delayed: ******************** Message will be retried for 2 more day(s) Technical details of temporary failure: The recipient server did not accept our requests to connect. Learn more at https://support.google.com/mail/answer/7720 [(0) **** .com.br . [**.***.**.***]:25: socket
Where to log in
Why is there no direct link to login at your main page? I find it incredibly hard to figure out how on Earth I get to my e-mail page. Make it more user friendly or I'm out of here. I like the e-mail service and have used it for years, but the log in issue is ridiculous. This time I had to go to the forum before I found a login section. Now I just have to find my way to my e-mail page. Regards
Unable to receive mail from any other
Dear All i am unable to receive mail from outside. Getting following error. ********************************************************************************* Delivery to the following recipient failed permanently: info@truu.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain truu.in by truu.in . [103.53.40.92]. The error that the other server returned was: 550 No Such User Here ----- Original message -----
email storage increase option
I am trying to add more email storage as its reaching the limit, but checked all the options from the instruction, none of them can be found from my mail settings. Its looks different and the adding storage option is missing from my page. How to fix this and adding the storage >
No se puede conectar al servidor SMTP:smtpout.mail.zoho.com Motivo: falló la autenticación:554 5.1.8 Sender Address Blocked
Pleas unblock my account please
No attachments
I haven't been able to send attachments for a week? Is email stable now? It's been inaccessible all morning on east coast of US?
Outgoing calendar invitations in outlook getting a 553 relaying disallowed error
Hi Guys, I have a problem - any outgoing calendar invitations in outlook getting a 553 relaying disallowed error. I have two accounts defined in outlook and one of them is in zoho mail and the other is an old account, not sure where it is hosted. Any time I try to send out an invitation it fails and says 553 relaying disallowed to <old account>. Even if I change the sender it still says that. When sending regular email - I have no problem sending through the new or old accounts. does not matter.
"address is already registered with another account which is not a part of this organization" for my own domain.
Hi, I am trying to add the email of a collegue to our corporate mail (@stella.mobi) as an alias to her current address, but I keep getting this message: The email address is already registered with another account which is not a part of this organization. The email I am trying to add is either "deborah" or "debora.couto". The first thing I did was to invite her, but since she could not log in I tried to delete the invitation and add her manually. Since this did not work, I added her as "deb" (so
Not receiving email
Hi, since January 5, I'm not getting emails. I have configured mx records Please HELP! Jorge
My own email from Gnu Mailman mailing lists are marked as unread on receive
My own email that I sent to mailing list like Fedora mailing lists are sent back to me as unread. There's an exact copy of it in sent folder so like other email services my own emails should be automatically marked as read. Regards, Sudhir Khanger, sudhirkhanger.com.
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