can't verify my email address
Hello all, I was trying to change the email address I use for my business, and goofed up. I want to change: kp@domainname.com to kevmp@domainname.com I would then set up an alias that forwards emails sent to kp@ to kevmp@. I logged into <domainname.com> and added the kevmp email address, and the selected primary. now when Iog out and log back in as kevmp, I get a message saying my email isn't verified and to resend the verification email to... kevmp I can no longer log into my company account. I
Can not receive email on my clients PHP site.
Hello there, i have an issue with the email service on the website i recently developed for my client. please have a look at gagalhome.com, i have checked the mx records the smtp but nothing seems to work. Also i am using cloud-flare as DNS so please help me out solve this problem. Regards Aayush
Message content not downloading in IMAP
Since last night, IMAP only downloads headers but not the content of messages. This occurs despite the fact that the account is configured to automatically download both headers and content. It works fine on the iPhone and Webmail, but not in Outlook. Please help. Many thanks.
Zoho msmtp hanging
I have setup msmtp to talk to zoho and gmail. Gmail works just with different username, hostname, password. For Zoho it connects successfully and starts exchanging messages. But at some point it hangs. Not clear why. Here is my configuration and after that is the output of a run defaults port 587 tls on tls_trust_file /etc/ssl/certs/ca-certificates.crt account zoho host smtp.zoho.com from someuser@somedomain.com tls_starttls on auth on user someuser@somedomain.com password somepassword account
Zoho with mxguarddog
What is the best hostname I can use to filter zoho email with mxguarddog? https://www.dropbox.com/s/mr64iw0k01biccl/20151012_202435.jpg?dl=0
mxguarddog
What is the best option to specify as hostname to use zoho with mxguarddog? I did mx.zoho.com and it's working now. But is there a better option? Thanks in advance
Linux SSMTP Authorization failed (501 Could not decode user and password
I'm trying to send mail via ssmtp from a linux machine but get the following error: Authorization failed (501 Could not decode user and password) My ssmtp.conf is: root=mail@mydomain.com mailhub=smtp.zoho.com:465 rewriteDomain=zoho.com UseTLS=Yes # Username/Password AuthUser=mail@mydomain.com AuthPass=******** UseSTARTTLS=NO FromLineOverride=yes My revaliases: user:mail@mydomain.com:smtp.zoho.com:465 What causes the error?
Email replies are failing to be delivered
I have sent many emails through Zoho using with a reply to my business account. However, the replies are not being delivered. I am getting the following message: "Your mail message to the following address(es) could not be delivered. This is a permanent error. Please verify the address(es) and try again. < info@snapasong.com >: child status 100...The e-mail message could not be delivered because the user's mailfolder is full." How can I fix this??
problems with sending and receiving email
Hello, We have problems with sending and receiving emails from the domain like skrill.com, paypal.com, g2a.com and others. I got the below message after sending emails: Error, ERROR_CODE :554, ERROR_CODE :sorry, refused mailfrom because return MX does not exist I checked and MX are configurated properly. Could you help us to resolve the problem?
Problems with receiving emails
Hello, I have a problem with receiving emails from such domain like skrill.com, g2a.com. MAIL DELIVERY STATUS NOTIFICATION (DELAY) ----- The following addresses had fatal errors ----- [Status: Error, Address: < support@g2a.com >, ResponseCode 450, 4.1.8 However i don't get any emails from skrill.com Could you help me to resolve the problem? Reinhard Wilhelm Kurz
Problems with receiving emails
Hello, I have a problems with receiving confirmation emails from such sites like Skrill or Paypal. Just i don't get any emails from the sites. What is wrong? Please help me. Reinhard Wilhelm Kurz
Incoming Client email being tagged as spam
Hi, We are using the Zoho/Google Mail Add on. Since setting up one user's clients emails are being routed to Spam, these are vital emails that should not have been flagged. I have gone through Gmail and they are telling me that it has something to do with Zoho. Is there a way to turn off the Zoho spam filters on our accounts. We already have internal tools for this. Leah Edwards
how to restore emails
Hello, Yesterday I went to delete my trash box and spam box and after that I found that all my emails from inbox also dissapeared, except 12 emails from 2010 year. In a "sent" box there are more than 450 emails left and I don't miss anything from that folder. Using "view all archived" option, I find 26 emails, but they are of 2013-2014 years. I would appreciate your help in restoring emails wery much. Ina
Zoho very slow to send email
The email takes 1-2 hours to be received by the recipient. Very slow!
My account is blocked
Dear Team, My mail account is blocked... Kindly do the needful earliest... Thanks. Best regards,
Can't receive Email but can send.
HI Team, I have been having this problem for days now. I checked MXlook up and its showing that its pointed to Zoho already. Please advise. Thank you!
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: m arion.calon@zoho.com Thank you !
Folders Are Gone
When I logged in this morning I had no folders: no inbox, no trash, nothing. It appears something similar to this happened about a year ago. The cause was an update. I hope that is the case here. If I go to the new version I am in the inbox and the emails are there. I sincerely hope I don't have to use the new GUI. I'm old, I like Zoho in its current form. Will I be allowed to stay with an easy to use, and even easier to see, interface?
subfolders
am as of today unable to move mails into subfolders that I have created today. Any subfolders created before today will accept mails transferred into the folder by the "move to" action! HELP!!!!!!
Incoming e-mails are lagging
Hello, My Incoming e-mails are lagging for about 15-20 minutes. I try sending myself mails but I don't get them. Is there a problem with the servers? Best Regards, Barış Tanzer
Email Setup
I have added a POP3 account to mail. When i send messages it works but it does not receive incoming messages. How do I set this up?
ActiveSync with Outlook 2013 only pulls the latest 25 emails
I have tried to set up Outlook 2013 and ActiveSync on 2 different computers and only the latest 25 emails are synced. I have deleted the account and recreated it later after more emails came into the inbox, and again only the latest 25 emails were pulled into Outlook. Is there a setting somewhere that I am missing that is limiting this?
Sorry , we are unable to process your request, please contact support@zohomail.com
I had added an email to my account last night and everything was working fine . I went to access it this morning and it is completely missing . When I tried to add it again it was telling me that the userid was already being used . HELP !
Disable Spam filters
Zoho, I hate to say it, but your spam filter SUCKS. It catches so much genuine mail that it's not worth using at all. I want to be able to turn it off. I don't want you to fix it (although that would be nice), I just want to be able to turn it off. This should be simple to implement. Yours Hopefully...
release of payment
I changed the payment card of my shadoweventos.com.br account , but does not release zoho my access .
TFA
Hello Sir,Madam How can i change tfa numbers?
big community domain
hi there, i have a question. We have a website with a huge community, over a million. The website need send emails inside the community, including monthly billings. What can we do for increment the smtp service from at the time 3000 each day to over a million a month? It is going with Zoho, or we need rent a dedicated Server including this smtp Service with another Provider? best regards, James
New comer to Zoho Mail
Hello, I am considering to switch the email service from my current web hosting to Zoho and got a few question before making decision. Can the Zoho Support help on this? 1. Does Zoho Mail support IMAP or POP? Can I read and write Zoho emails in my macbook and iphone? 2. Does each email address under my account have its own password? 3. Can I back up the emails to local drive and delete from the server when I used nearly up to 2 GB? 4. Does the Zoho Calendar Events have integration with Mail? Is Zoho
Email forwarder disabled due to high spam bounce from recipient account
Can anyone help me with this problem please? One of my mail users is setup to simply forward all mails to two other email addressees (zen and gmail). However one of these (zen) is rejecting any spam with bounce messages which in turn is causing zoho to disable the mail forwarder. Is there anything I can do in zoho mail to help solve this problem please? I've sent an email to support [at] zohomail.com and logged a ticket with the support centre but both have been ignored. Thanks for your help.
COMO CONFIGURO MI DOMINIO CON ZOHO..?????
TENGO MI DOMINIO EN SERVER.COM Y NO LO PUEDO Configurar CON Zoho .. !!!! AYUDA
I can't receive emails with attached files
Hi there, Since 2 days ago I have been having problems with my zoho account, I can't receive emails with attached files, but I can receive emails only with text. Could you help me, please? Thank you in advance
My mail was blocked
Please unblock my account ASAP. I've sent the same email to Zoho support yesterday and still did get any reply on that.
Thunderbird 'not a imap4 mail server'
suddenly my thunderbird mail application can't get mail. message telling me that the server is not an imap4 server. any ideas? Cheers Stephen
Mail Server notification
For the last 30 minutes or so I have been receiving notifications for each email account that I have for Zoho Mail. The notification reads: Mail server Jeremy@domain.com is not an IMAP4 mail server. Are there new settings that I should know about? Thank you.
Zoho not processing web site contact form emails
I recently switched to zoho and ever since I stopped getting my contact form submissions from website to my zoho email. The form processor is using php. I removed the SPF records in my DNS as well to see if that solves the issue, it did not. I really need some help here.. The form submissions are successfully being delivered to my gmail account, but not the zoho email.
When I go to mail.zoho.com it goes somewhere else instead
It used to be, I would write mail.zoho.com in my browser and it would go to my mail client. Now it goes somewhere else to some page called "links" that I've never used and never seen before. I can eventually get to mail.zoho.com but it's annoying and takes up time. What is happening?
Email Address Change
We have been using an email address for our access and each email address is attached to each our potentials/leads, where in once we receive an email from any of them we see it under the potentials/leads/contact information. Now we need to change the email address, will the old emails be saved? We worry that if we change it to something else we will loose all the old information that is in ZOHO.
zoho cname code
Please provide me zoho cname code
CName Code
Please Provide me my cname Code
Account not active
Hi, I am trying to sign up for Zoho mail but am getting the message "Account not active". Would someone please be able to help me. Thanks, Dan
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