How to turn off notifications for shared mailbox?
It seems like a pretty common use case for shared mailboxes is getting notifications that are relevant to multiple people. That type of email tends to be high-volume and not time sensitive, the type of thing you check once a day to see if anything is
How to enable desktop sound notification alert?
How to enable desktop sound notification alert? If any email receives then there should be a sound alert,
I cannot add user to my account
I have an account, I deleted a user from the account and I have one unused licence which lasts for 23 days, I tried adding a new user and it said This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details, please
Domain Activation Issue
I purchased a domain through Zoho, and as I understand it, you were supposed to send me a domain activation link. However, I never received it. As a result, I was unable to activate the domain, and it is now suspended. Because of this, I am not receiving
Please release domain bravovietnam.com from an old account
Hello Zoho Support, I am trying to set up Zoho Mail with my domain bravovietnam.com on my account office@bravovietnam.com. Every time I add the domain, I get: "This domain is already associated with this account" — pointing to a DIFFERENT, older account
Spam Quarantine: Manage suspicious emails in Zoho Mail
When an email is quarantined by spam processing, it need not always be blocked right away. Some emails may be marked incorrectly, or may need to be reviewed before a final decision is made. The Spam Quarantine feature in the Zoho Mail Admin Console gives
Paid domain cannot be used: marked as "Domain registration is failed" although it is registered (ticket #168792621)
Hello Zoho Mail team, I would like to ask for your help with a domain I purchased through the Zoho Mail admin console. The domain has been paid for, but I cannot use it at all, so I would appreciate prompt attention to this. What happened: - On October
Email reminders not coming
We have been using Zoho Calendar for several years. Recently the email reminders have stopped coming. Please advise how to solve this problem can be solved so we don't have to consider changing to a calendar from a diferent provider.
how do I move email responses to the top of the of the email body?
when someone responds to my email, their response is at the very bottom of the email. I have to scroll down to the bottom to see what they wrote. how can I move the response to the top of the email?
WHY ARE ALL MY EMAILS GOING TO SPAM?!?!?!?!?!?!?!
WHY ARE ALL MY EMAILS GOING TO SPAM?!?!?!?!?!?!?! I set up all proper DNS records. NICE EMAIL SERVICE!!!!!! Unbelievable.
Urgent: Suspected Unauthorized Activity on business@stem-xpert.com – Request for Investigation and 2FA Guidance
Dear Support Team, We would like to report suspected unauthorized activity involving the email account business@stem-xpert.com. On the morning of October 5, 2026, we noticed that a bulk email containing inappropriate content appears to have been sent
Cannot login to Zoho Mail on Mobile App
Hi, I am the super administrator for our company's email account. I just created 4 new email accounts, and my users have downloaded the zoho mail app. However they are unable to login to their email on the app. It kept saying "User does not exist". Please help! Thank you.
Can't copy and paste from email in Zoho email client
I don't know what happened, but I have lost the ability to cut and paste information from an email.
ERROR: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I can add new user for mail, i received message error about; This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Try creating user name; instagram@eficaztecnologia.com.br
email not receiving from specific domain
Hi, I just configured zoho today, I can send email to any domain without a problem, but from a specific domain, they can not send mail to me. the email bounced with the error saying incoming server problem. What would be the reason? can oyu please help me?
Give your organization a branded login experience with White Labeling
When users log in to their email, the URL they land on is often the first thing they notice. A generic login page can feel disconnected from your organization's identity, especially when you have already established a strong brand presence. For administrators,
Restricted Account - "This user is not allowed to add in Zoho" - citbinvestment.com.
Hi Zoho Support Team, I am attempting to set up user mailboxes for my domain citbinvestment.com, but I am receiving the following error: "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details." > My MX, SPF,
Contact Sharing: Hide email alias from global address list
As the superadmin, I would like to hide my domain aliases from appearing in the global address list. Currently, my end users can see all my aliases. The aliases also appear as type-in addresses when composing a new email. This is a potential security
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved. Thank you
Zoho Mail Android app update (v3.6.5) - Enhancements in Email Composer and Google Meet support
Hello everyone! We are excited to introduce new enhancements in the Zoho Mail Android app (v3.6.5). Let's dive into what's new. Drag and drop email addresses between recipient fields You can now drag and drop the email addresses across the recipient fields:
Single Folder Archival in Zoho Mail
Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce
Free Plan mail accounts details
In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com
can not use my zoho mail
i bouht domain( avta group.com) and set up mail(Avtar@avta group.com) but i cannot receive or send emails . can you please help out.
Unblock ME
info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
Zoho Mail - More contextual actions on email list view
Hi Zoho Mail team, I recently completed an email migration from Gmail to Zoho Mail and noticed a feature in Gmail that I think would be a great addition to the Zoho Mail interface. When you hover over an email in Gmail's list view, a number of quick actions
HOw to disable or block OTP login on browser.
Hi Support, One of my employee tried & successfully logged in via OTP login mode on his mobile device even though user does'nt have login password . As per our company policy we don't allow user to login on any other device. This feature is available
Change email address
I would like to change the email address to info@gogetherenterprises.com
Error AS101 when adding new email alias
Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
Account not Active For any support or queries, kindly contact support@zohomail.com
HI! I am trying to sign up to Zoho Mail which is not working. All I can see is the following error message, " Please help me. Account not Active For any support or queries, kindly contact support@zohomail.com"
Esta dirección de correo electrónico ya se encuentra en uso en otra organización... agregar usuarios
Buenos dias , tengo este problema a la hora de agregar usuarios mi dominio es implementos.com.pe
Roles and Privileges in Zoho Mail: Define and control administrative access in your organization
Imagine a growing organization where the IT team needs to manage users, the support team needs to handle spam settings, and the group admins need to oversee email groups, all without giving everyone full access to the Admin Console. This can be achieved
Images Not showing in some emails
Why do some emails I receive in Zoho not show graphics, while others do? I use Firefox for all my browsing, both on a Windows desktop and an Iphone, and this has been happening for a long time for certain senders, buit not others.
Moving old emails from Zimbra to Zoho Business
Is this possible. Moving from Zimbra to Zoho and keep all of my old email.
"Oops! Something went wrong" - Error in first email registration
I sent in this request to Zoho Support as well but did not get a response. I'm not sure what the waiting time is usually. I had managed to verify my domain dotgraphers.com with Zoho mail, however, I am unable to create an email account on it. I am accessing
MacOSpace – Mac Gaming News & Updates
Stay informed with MacOSpace, featuring gaming news, game reviews, guides, tutorials, walkthroughs, and helpful tips. Explore updates and information about different Mac games. MacOSpace also covers software updates and useful Mac resources. Discover
MacOSpace – Mac Gaming Articles & Resources
MacOSpace features informative articles about Mac games, reviews, gaming guides, tutorials, walkthroughs, tips, and news. Explore content covering different aspects of Mac gaming. The website also provides useful information about software and Mac resources.
Malware Processing in Zoho Mail: Block malicious email content before it reaches your users
Malware embedded in emails is one of the most common ways attackers compromise user devices and extract sensitive data. Emails containing hidden tracking elements, executable scripts, or malicious HTML tags can bypass basic spam filters and reach users'
Microsoft is retiring Exchange Web Services (EWS): Here's what it means for Zoho Mail users
Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online. If your organization is planning to migrate from Microsoft 365 to Zoho Mail, you may be wondering what this change means for you. The good news is that
Zoho Mail Android App Update: Translate Email
Hello everyone! You can now translate the email content to your preferred language from the list of supported languages on the Zoho Mail Android app. To access this feature, please follow the below steps: 1. Open the respective email on the Zoho Mail
How to Open .mbox file in Gmail with Attachments?
Gmail offer users to backup INBOX folder in .mbox file format via Google Takeout Feature. Howver there is no such option to Restore Gmail MBOX. Thus I would like to suggest you to choose an alternate approach i.e. MBOX to Gmail Wizard. This utility will open .mbox file in Gmail with attachments. Steps to open MBOX file in Gmail are; Run MBOX to Gmail Wizard Click Add File and add .mbox file. Enter your Gmail login credentials. Click Convert button. Finished! This is how you can open MBOX file in
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