module.name.home
On the app for Android I see labels like: module.name.home homeview.label.noActivitiesForThisDay Is it normal? What do I have to change to see normal labels? My smartphone and Tablet are configured in Spanish ¿Is this the reazon? Thanks.
updated CRM iPhone app...
hears that "cannot add an existing contact from my iPhone anymore" This is concerning... true? Customer Reviews Cannot add existing contacts! by Kalikovision Love the new update from Zoho! Unfortunately, as I've been going through the changes made, you forgot to incorporate one major convenient component... I cannot add an existing contact from my iPhone anymore :'( Please bring this back!!!
Android account configuration
Hello, I'm following this guide http://zsync.zohosites.com/Android.html and these settings are enabled https://www.zoho.com/mail/help/adminconsole/email-administration.html#alink4 but isn't possible to connect an Android account. Is there any way how can I check what's wrong? Thank you for reply, Radoslav Cap
Bug: Android mail app - Preview/opening do not correspond
I have the Zoho mail app on my SGS4, and notice that when two emails are received simultaneously, tapping one of them in the folder view will open the other, and vice versa. The one-line preview does not correspond to the email that opens in the mail view. This is consistent and reproducible for me. (I'm operating an e-commerce site, so automated email sending)
Help with adding custom fields
On my desktop, I added a new field under Contacts and named it "Notes". It was in brown font instead of black, and when I added text in the box, nothing showed up in the app on my iPhone... not the text or even the Notes box for the text.... Any ideas?
Viewing Contacts on Mobile Device
When trying to view contacts on my mobile device, there are about 37 or so less contacts of my 800 plus contacts visible on my mobile device than the desktop version of the application. Syncing is up to date. Any reason this would happen? How do I fix this?
CRM App issue on Android
What is the actual issue with the App? It stops all of a sudden or displays "stopped working" message and NOTES updated through the App never gets saved in the server.
iPhone Zoho App
In creating a Zoho CRM contact, I would like to import my iPhone contact. I choose the appropriate flow "+" then "Import from Address Book" and it allows me access to my contacts list. If I choose certain contacts, the whole app just crashes... I have Zoho App v2.4.3 on iOS 9.2. It appears that if these contacts are updated from fields pulled from iOS mail, they are more likely to crash. Is this a data format failure? Please advise...
Why can I not see one of my categories when I use the Mobile CRM app?
I see my Candidates and my Technicians, but there is no way via the CRM app to access one of my other categories, 'Dallas Employees'. Why is that? Is there something I need to do to add that to the app? Being unable to access it prevents me from being able to do half my job via the app. Any help would be appreciated. I have tried to reset it, which results in the error message that zoho crm has stopped working. After an hour or so and and a reinstall of the app, I was able to get back in,
Duplicate records in mobile app
I am working on the import of products, accounts, leads etc. I've done some imports and then un-done them, as i make customizations to the fields. While i may see only one record on my desktop, the iPhone app shows multiple copies of each record. The only thing that got rid of the extra records, which weren't actually on the server, was a reset of the app. Since we need to update the product records daily, how can we keep this from happening to our field sales reps? It's awkward to have to reset
Re-sync mobile app
Hello Zoho team. I just reset my password on my mail but on the mobile app is not asking the new password. my question is if somebody hack my account and they have installed the app on the phone they can see and send mail even if i change the password many times. My question is how to re-sync all the connected devices in order to ask the new password to be inserted. Thanks in advance.
Mobile version
In the mobile version looking up an account does not present you with the Users associated with that account. Very weak for road warriors. Just like being unable to access the quotes while you are in front of the customer. If this is true, Zoho is not a particularly good option for the use of and managing, the sales force in the field. Hopefully, someone can point out where I am wrong about that.
Custom fields in mobile app?
Hi, I configured custom fields in the leads and customer module, but they do not show up in the mobile app. Is there any way to make them visable? Kind regards, Torsten
Contacts on web not available on mobile, even after refresh
Hi, I recently discovered that some of my contacts, which are available via web version, are not available on my mobile, even after a refresh. I have a Samsung Galaxy S3 running Android. Any thoughts as to how to correct this? Thank you.
Synching customization from laptop to iphone
I made a bunch of customization changes to CRM on laptop. Why won't they show on my iphone?
Zoho Leads App
I have deleted, reinstalled, made sure I had full internet, yet this stupid app won't get past the spinning wheel symbol, so therefor I cannot log into my Zoho CRM account. What's up with that? BTW, using a new iPhone 6S
Delay in Details uploaded through Mobile device
Hi Most of time we have observed that data entered through mobile device get delayed in updating .
USER_NOT_ACTIVE#home i
USER_NOT_ACTIVE#home is appearing on iPhone after creating Free account for CRM. Does someone know why?
Which address shows "Near Me" in Android App?
My leads, contacts and accounts have billing and mailing addresses. Which one is used for mapping "near me" when using the app or can I change this setting?
iPad and iPhone app shuts down
Zoho app shuts down inadvertently on our iPhone making the app unusable. It also does it occasionally on the iPad. Thanks Russell Bourne
Bug in sharing documents with clients!
When you remove the permitions from the clients to see the documents in the dashboard, the only way they have the ability to see the files is if you associate them to a task in the external tab. This works perfect. But the problem is on the mobile app they have the ability to see all the items in the project even with the permitions removed! This is a very serious bug because i can't have my clients seeing all the files!
iPhone 6S display issues
When reading my account descriptions from an iPhone6S, there are issues with the display. The text gets centered and narrowed (smooshed) in the middle of the screen, making it difficult to read and impossible to edit.
Zoho CRM problem with all Contacts and setting a Contact view
Hi All, I've run into a couple of problems with iPhones versus Android when it comes to syncing Contacts and setting Contact Views. Is anyone else having these problems? First, Zoho's documentation is not clear to me: Initially when you sign in to Zoho CRM using your iPhone, 1000 records in the Contacts module and 200 records each in other modules will be downloaded.The latest modified records will be added i. e. based on the Modified Time. You can later download more records (200 per download)
Android 5 without notifications from zoho app
recently, i bought a new phone with android 5. now, im getting no notifications at all from zoho app. tried deleting cache, reinstalling the app, but nothing seems to work i can still send and receive emails tru the app. just no notificatins... also, i think it also syncs only when i open the app because it says "loading" for a while before it refreshes thank you for all your help
Attach from Zoho Docs
Hello, In the Zoho Mail mobile app how can I attach a document from Zoho Docs? When I hit attach button my options don't include cloud or Zoho docs. Thanks!
Notes Not Displaying on Mobile App
I am using the Zoho CRM and have found that the notes I have entered via desktop are not being displayed on the mobile app. The mobile app simply says "No Notes", which is not true. I have tried the "Fetch from Server" button as well and get the same results.
POTENTIALS
Good Afternoon Store calls have been set up however the Desk top version does not have the same information on the Mobile version how do i fix this. I can see the potentials and can select from drop down menu but this will not show up on the mobile version on android. HELP! :-)
Not all accounts showing on iPhone app ??
Hi there, Wondering if I could get some explanation as to why not all Accounts show up on the iPhone app? Thought it may have something to do with 3G connection vs Wifi, to minimise data usage, but that aint it... Appreciate your help... thanks, Martin
Zoho Mobile App
Does the all the information from the mobile app automatically populate from the desktop version to the mobile app? An employee tried it today and it didn't populate from the desktop to the mobile app. However, when he imputed the information on the mobile app, it populated in the desktop version. Any advice? Thanks.
Zoho Contacts Android Sync - no photos on smartphone
Hi, I have Contacts synching via Exchange onto Android, but none of the Contact photos that exist in my Contacts are transferred. Is there an extra step that I need to take to sync the photos down to the smartphone ? This is Contacts as part of email, not ContactManager. Thanks Kind Regards Mark
Problems connecting on my Samsung via the app
I have never had a problem logging onto my Samsung Note 4 with my Zoho..and I am sure that I am doing something wrong..but when I try to sign on/log on..I am getting the message "Error While authentication( User not confirmed) . Which is strange..because I am able to log onto the desktop with not problem with the same log on..
How to create a lead from Zoho Mail on the mobile app
The desktop version of the Zoho Mail app allows one to create a contact or a lead from drop-down menu within the mail screen. Is the feature available in the mobile app?
Receiving error 'cannot obtain address error in opening the map' when selecting address on iphone app
When I look up a lead or contact on the iPhone app and select the icon to map the address I receive the error 'cannot obtain address error in opening the map' Any ideas on how to get this feature to work? I checked all the phone settings and found nothing that would indicate a setting issue.
No Contacts on Mobile App
My list of contacts disappeared from the mobile app. I tried to add contacts using the mobile app, and the app is only allowing me to add one contact. If I enter a second contact, the first contact disappears.
Why are all of the extra fields I removed in CRM showing in Mobile?
I have tweaked CRM for what I need and have removed all of the extra info I do not. Why is it that Mobile continues to show all of these fields. Do they not sync to tell each other info other than the Customer/Lead info? Is there a way to get the fields in Mobile to match those that I spent hours setting up in CRM? Thank you
USER NOT ACTIVE when using APP
Hello there, I´m the SuperAdmin for my group and for some reason cannot use the CRM App on my iOS device. All other users can login no problem but when I enter my credentials I get a USER_NOT_ACTIVE error message. I changed my PW serveral times without any avail. Any ideas why?
Can not access with mobile client
I have an error message when I try to use mobile client : user not active , i have professional licence Thanks for your help.
IPAD data Sync
Hello I have a problem with the data on IPAD not updating from the cloud data, these are not matching. e.g. - when create a new view this takes a long time and or need to restart the app on the IPAD to see this, then when I see this the results of the search on the web browser and that on the APP are not the same. How long should this take to update each other when a change is made. Hope you can help. Cheers
IPAD DATA update
I have Zoho running on multiple IPADs that the sales staff are using, it appears that this is not sinking the data with the server, changes are not coming through both ways. if you make a change on the computer through a browser then you need to reset the app on the IPAD to see the changes. Is there a setting or something we are missing ?
Cant Sync Zoho with Windows Phone 8
Hi i try to sync my windows phone 8 with zoho like it is showing on http://zsync.zohosites.com/Windows.html But i getting consistantly the error code 80004005 with the message there is a problem during the snyc..... any ideas? And yes it dosen't sync anything... cheers amir
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