Install and open OneAuth on your mobile device.
Tap Sign in.
Enter your username, then tap NEXT.
Enter your password, then tap SIGN IN.
Tap Sign in another way.
If you have set up another MFA mode, tap Problem Signing in?, and verify using your alternate MFA mode to sign in to OneAuth.
If you haven't set up another MFA mode, tap Can't access your mobile device.
Choose one of the following based on what you have set as recovery mode:
Use backup verification code
Sign in using passphrase
Sign in using backup mobile number
Enter the 12-digit backup code/passphrase/OTP sent to the backup mobile number and tap VERIFY. You will be signed in to OneAuth.
Use OneAuth to sign in to your Zoho account.
Install and open OneAuth on your new mobile device.
Tap Sign in.
Enter your username, then tap NEXT.
Tap Sign in another way, then tap Problem Signing in?.
Select one of the options and verify yourself:
Password verification: Enter your password to proceed
Sign in via email address: Enter the OTP sent to your email address to proceed
Identity provider: Sign in with your IdP to proceed
Choose one of the following based on what you have set as recovery mode:
Use backup verification code
Sign in using passphrase
Sign in using backup mobile number
Enter the 12-digit backup code/passphrase/OTP sent to the backup mobile number and tap VERIFY. You will be signed in to OneAuth.
Use OneAuth to sign in to your Zoho account.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
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