Refer to the Understanding Alarms document before proceeding with this document to understand the flow and terminologies.

All Alarm operations require necessary permissions. Refer to Users and Profiles document for more details.

Viewing Alarms        

List View

1. Alarm Details View
   
2. Managed Entity Alarms View
   
3. Dashboard View

By default, all alarms in the application are displayed in the list view. The list view contains all the generated alarms and selective details about each, in a tabulated view as displayed below.

 

The list view offers the following customization options:

Option	Description
Column Customization	You can include or remove columns in the list view, and to arrange the columns in the desired order.
Sorting Records	You can sort records in a column in descending or ascending order.
Filtering Records	You can filter and view subset of alarms.

   

Actions from the list view

The actions that can be viewed from the list view are highlighted with a separate screenshots for each action below. 



Viewing Alarm History

1. Click on the View History button to view the history related to the alarm.  

Info: All alarms generated for a managed entity are recorded under Alarms History. The latest or current alarm is considered the active Alarm. In other words, all alarms that preceded the current Alarm form the Alarms History.

Assign User

1. Click on the Assign User button to assign the alarm to an user.  

Info: Alarms can be manually assigned to users to send them notifications, prompting them to take the necessary actions. This immediate notification ensures that the user is aware of the problem and can quickly respond to mitigate any potential impact.

Clear Alarm

1. Click on the Clear Alarm button to clear the alarm manually.  

Info: Typically, the system automatically clears an alarm when the fault is resolved and the same will be reflected in the application. In rare cases, when the fault has been rectified but the alarm remains uncleared, you can manually clear the alarm using the Clear Alarm option.

 

Delete Alarm

1. Click the Delete Alarm button to delete any invalid alarm.  

Alarm Details View 

  

Tab	Description
Summary	Displays the summary of the Alarm in a dashboard view with widgets. This is also known as the overview dashboard view of the alarm.
Alarm Details	Displays properties of an alarm such as alarm created time, modified time, severity, state, category, etc.
History	Displays the occurrence order of the alarm with its severity.
Related Alarms	Displays the list of related alarms.
Timeline	Displays the list of activities performed on the alarm in chronological order.

Note: The acknowledged/unacknowledged status is used in trigger conditions in escalation and resolution actions in notification profiles. Escalation actions can be triggered for unacknowledged alarms, while resolution actions can be tied to acknowledged alarms.

1. The acknowledgement details can be viewed from the Details tab next to the Summary tab.
   

Managed Entity Alarms View

 

Dashboard View

Alarms can be viewed from the global dashboard in Zoho IOT by configuring appropriate widgets. The various widget types: Card, Dial, Image and Table can be used to display alarms and their relevant information.