App Admin (Zoho Creator in Zoho One) | Admin Panel - Managing Admins and Roles

App Admin and App Member in Zoho Creator (Zoho One)

In Zoho One, each user added to a Zoho Creator custom application is assigned as either an App Admin or an App Member. These assignments determine how the user can interact with and manage that application. Both apply only to the selected application and do not grant access to other apps within Zoho Creator or elsewhere in Zoho One.

Zoho Creator App Admin and App Member Assignments in Zoho One

App Admin

Overview

App Admin is a Zoho Creator-specific assignment in Zoho One that gives a user full administrative control over a specific Creator custom app, without access to other Zoho One modules or applications.
Users can become App Admin in three ways:
  1. Assigned by a Zoho One Organization Owner, Organization Admin, or Zoho Creator Service Admin.
  2. Automatically, when a user with the Create Application privilege creates a new app.
  3. Automatically, when a user with the Create Application privilege installs a prebuilt Creator app from the Spaces UI in Zoho One.
Important: In all automatic cases, the user becomes the App Admin of that newly created app only.
The App Admin governs how the app is managed, not how it is built or used.

Capabilities

An App Admin can perform the following actions within the application they administer:
  1. Manage users for Zoho Creator custom applications through the application summary page, which redirects them to Zoho One's user management tab. Learn more about application summary pages here 
  2. Initiate, schedule, download, and restore application backups. Backup restoration creates a new, independent application without affecting the existing backup data. Learn more about application backups here
  3. View and export the audit trail that maintains logs on the sequence of activities performed by users within the live application. These logs help track actions for compliance and troubleshooting. Learn more about audit trails here
  4. Access auto-generated, time-stamped app logs, such as form actions, schedules, and emails. These logs help to keep track of and monitor application performance. Learn more about logs here
  5. Manage application deployments across environments such as Development, Stage, and Production to support proper development lifecycle practices. Learn more about environments here
  6. Grant or revoke permissions for APIs that access the application to control integrations and external access. Learn more about API management here
  7. Configure domain restrictions to allow or block access to users whose email address belongs to a verified domain. Learn more about domain restrictions here
  8. Publish application components such as forms, pages, and reports, making them available to all users in the application. Learn more about publishing components here
  9. Grant or revoke access for the support team to assist with debugging and issue resolution. Learn more about granting support here
  10. Access analytics related to workflow blueprints and overall application performance. Learn more about blueprint analytics here
  11. Create and manage Zoho Creator's form email, which is used to send notifications or form submission data via email. Learn more about forming emails here
  12. Configure and manage the rebranded mobile version of the application for mobile users. Learn more about rebranded mobile apps here
  13. Set up and manage a portal related to the application, allowing controlled external access where applicable. Learn more about portals here

Behavior and lifecycle

  1. There is no limit on the number of app admins per app or organization.
  2. The App Admin assignment does not consume a special license.
  3. Once an App Admin is removed, no user can perform app-level administrative actions for that application until a new App Admin is assigned.
  4. If a user is deactivated and then later reactivated in Zoho One, their App Admin capabilities are restored, and therefore no reassignment is needed.
  5. Zoho One organization-level access and App Admin access operate independently. Neither of them overrides or conflicts with the other.

Limitations

An App Admin cannot perform the following actions:
  1. Assign, remove, modify, or promote users to App Admin. Only an Organization Owner, Organization Admin, or Zoho Creator Service Admin can manage App Admin access.
  2. Access or manage other Zoho Creator applications unless explicitly added by the Zoho One Organization Owner, Organization Admins, and Zoho Creator Service Admins.
  3. Grant the Create Application Privilege to others. This is managed at the organization level. Learn more about creating application privileges here

App Member

Overview

"App Member" is how a user is assigned to a Zoho Creator custom app in Zoho One. An App Member can use the app, build or modify it, or both, but they cannot perform app-level administrative functions.

App Member Access Types

When assigning an App Member, you assign one or both of the following access types. User access is enabled by default and can be removed if needed.
  1. A User can:
    1. Access the Production version of the app.
    2. Interact with forms, reports, and pages.
    3. Perform actions allowed by the assigned Role & Permission.
      When assigning User access, you must configure Role & Permission
      Notes
      In Zoho Creator, users who access an application's live (production) version are referred to as Live Users.
  2. A Developer can:
    1. Create and modify the app.
    2. Access and modify the Development and Stage environments.
    3. Push changes from Development to Stage, or from Stage to Production; publish rights are configured independently per environment.
  3. In environment-enabled apps:
    1. Developer access applies only to Development and Stage.
    2. Developers do not modify the Production environment directly.
A user can be assigned both User and Developer access simultaneously. This combination allows the same person to:
  1. Build and publish in Development/Stage.
  2. Use the Production app as an end user.
Developer and User access are configured independently. Learn more about User and Developer

Behavior in environment-enabled apps

When environments (Development, Stage, Production) are enabled:
  1. Developer access is scoped to Development and Stage.
  2. Production is accessed through the User access type.
  3. Existing Developer assignments are removed when environments are enabled and must be reconfigured. This ensures structured development and protects live data. Learn more about environments

Limitations

App Members have no administrative control over the application. All capabilities listed under App Admin are outside the scope of App Member access.

Assign App Admin or App Member to a Zoho Creator Custom App in Zoho One

Roles required to perform this action:

  1. Organization Owner
  2. Organization Admin
  3. Zoho Creator Service Admin
Notes
App Admins can also manage App Members for their app via the application summary page in Zoho Creator, which opens the Users tab in Zoho One.

To assign an App Admin/App Member

  1. Sign in to Zoho One, then click  in the top-right corner.
  2. Go to Applications and click Creator. (Add Creator, if not added already)
  3. Click Assign Users and select the target users (Individual, Groups, or Everyone).
  4. Check Create Application Privilege if you want the selected user(s) to be able to create new Creator custom apps. Note that they will automatically become the App Admin for any apps they create. Learn more about the Create App Privilege
  5. Under All Applications, select the app you want to assign the user to.
  6. Under Assign As, choose one of the following:
    1. App Admin - Select this to grant full custom-app-level admin control. (No further configuration is required under this option.)
    2. App Member - Select this to give the user access to use or build the app, without admin rights over it.
      1. User (Checked by default): If User access is required, select the desired Role and Permission. If not required, uncheck User before proceeding.
      2. Developer: Check Developer if needed. For each environment, select the required permissions:
        1. Access - Allows the user to open and modify the app within that environment.
        2. Publish - Allows the user to deploy changes from that environment to the next environment in the deployment sequence. 
          Notes
          If environments are enabled for the app after Developer access is assigned, existing Developer access will be removed and must be reconfigured. Learn more about environments
  7. Click Save.
  8. Repeat steps 5–7 to assign the same user(s) to additional apps, if needed.
  9. Click Assign to apply all changes.

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