WorkDrive | Troubleshooting

Troubleshooting
Free Up Space: How to Manage and Optimize Your Team's Storage
Running low on storage space in Zoho WorkDrive? No need to worry! WorkDrive offers built-in tools and settings that make it easy to free up space, remove unused files, and manage your team’s storage effectively. This guide will walk you through ...
Switch teams and set a preferred team in Zoho WorkDrive
WorkDrive allows you to be a part of multiple teams and seamlessly switch between them for efficient collaboration. This feature is particularly useful if you manage multiple projects or work with different organizations using WorkDrive. For example, ...
Unable to open a file or folder in WorkDrive
Experiencing difficulty accessing a file or folder in WorkDrive? This issue may arise due to one of the following reasons: Issues with file access permission Account discrepancy Shared link may have expired File is moved or deleted Invalid URL 1. ...
Upload errors in WorkDrive
With Zoho WorkDrive, you can simultaneously upload several large files with ease and start collaborating on them the moment they’re on your account. However, sometimes these uploads may fail due to an error. WorkDrive provides the necessary feedback ...
Custom Domain - Upload, Download, & Preview Errors
While using the Custom Domain feature in WorkDrive, you may experience an instance where user actions like upload, download, or preview may not work, with other functions working properly. Since domains are different for Custom domain enabled orgs, ...
Share to WorkDrive Support
Share files and folders with the WorkDrive support team to analyse, debug, or understand issues related to preview, formatting, and editing. (For other issues, please send an email to WorkDrive support) WorkDrive support info: For EU region: ...

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