ZeptoMail | Account Management

Account management
How can I monitor the activities of the users added to my account?
You can track the actions of the users added to your account in the Activity logs section. This lists the type of action performed, the entity (Agent, Domains, etc.) on which the action is performed, along with the date and time. You can also export ...
How can I share my ZeptoMail account with my colleagues?
You can share your account with your colleagues by assigning them one of the three user levels — postmaster, engineer and viewer. Postmaster - Admin. Has complete access to all the features and operations. Engineer - Agent-level privileges. Has ...
What is the supported format for File cache added to ZeptoMail?
ZeptoMail supports the following file cache formats : ade, adp, bat, chm, cmd, com, cpl, exe, hta, ins, isp, js, jse, lib, lnk, mde, msc, msp, mst, pif, scr, sct, shb, sys, vb, vbe, vbs, vxd, wsc, wsf, wsh, app, asp, bas, cer, cnt, crt, csh, der, ...
What do the statuses in Processed emails section denote?
Every message sent out from ZeptoMail will take up one of the statuses mentioned below. Queued - A temporary state before the email is sent. Processed - Email was successfully sent from ZeptoMail's email server. Delivered - Email was delivered to the ...
Why am I unable to add a user as postmaster?
Only users with the same organization account can be added as a Postmaster. You will not be able to send a Postmaster access invite to a user directly. First, you need to invite them as an Engineer, and then, after they accept the invite, upgrade ...
What does an Agent offer?
Agents are a means to segment your email-sending channels. This separation is ensured by assigning dedicated SMTP and API channels. This segregation offers multiple benefits: Helps organize and segregate emails, which paves the way for a clutter-free ...
What is a File Cache?
The File Cache section has the frequently used attachments used with your transactional emails. You can upload all your attachments to view in one place. Total file cache storage capacity for an account is 1GB. The total email size which includes ...
What is an Agent?
Agents are used to segment the different email-sending channels. This helps you control and analyse each type of email you send. The manner in which you segment is up to your discretion. The common ways in which you can group the emails are: Based on ...

Access your files securely from anywhere

Start tracking your website metrics today

Use PageSense to understand what your visitors are looking for, how they are behaving, and where they are facing problems on your website.

Ready to improve your website's performance?

Install the PageSense code snippet on your site in a matter of minutes and start collecting in-depth data about the website visitors to grow your business.

Track and measure every business goal

Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

Understand the customer journey on your website

Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

Visualize your visitor's behavior with color codes

Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

Record real visitor interactions on your website

Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

Test and optimize webpages for better conversions

Run A/B or Split URL tests in PageSense to figure out which version of your web page works best for your business and results in the best conversion rate.

Give each customer a unique website experience

Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

Grow your business through customer feedback

Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

Send timely updates that customers love

Use web push notifications in PageSense to schedule and notify your customers about an upcoming flash sale, product releases, promotional coupons, and a lot more that can spark conversions on your website.

Advertise your business to website visitors

Use pop-ups in PageSense to instantly grab the attention of visitors by showing attractive signup offers, coupon code discounts, or email newsletters that can eventually convert them into subscribers.

Access more advanced settings in PageSense

Use PageSense's advanced features like creating mutually exclusive groups, enabling cross-domain tracking, configuring customized project JS, and more to get deeper insights about your website.

Try easy-to-use extensions

Download the PageSense extension app available for your web browser with a few clicks and start collecting all of your required website metrics in real time.

Discover your favorite integrations with PageSense

Get a deeper look at your website's data by seamlessly integrating PageSense with a host of popular third-party apps like Google Analytics, Mixpanel, Intercom, and more.