Customizing your navigation sidebar in Cliq 

Admin

Users

View Type

1. Categorized view - all active conversations will be displayed under Chat.
2. Consolidated view - all active conversations will be displayed under specific tabs.
   

Categorized view

Consolidated view

Bots

Threads

My Pins

Chats

Note:

• You can send a direct message or create a group chat by clicking the + icon.
  

Channels

In the Channels module you will find list of all the channels you are a part of categorized under the specific channel type.

Note:

• You can create channels using the meatballs icon in the channel level.

Consolidated options in chats and channels

When you hover over a chat or a channel, you will be able to find three options:

1. Show info
   Here, you'll be able to view a quick overview of the conversation.
   
2. More (three dots)
   

When you select more, you will find options specific to each type of conversation, such as chats, channels, threads, bots, or group chats. Below are the options available.

• Mark as read/Mark as unread: If you have unread messages in a conversation, you can select Mark as read, or if you want to remove the read receipt for a message, you can select Mark as unread.

• Mute conversation: This will mute all the notifications you receive from the conversation.

• Pin/unpin: You can either pin a conversation, channel, or bot by selecting the pin option or select unpin to remove the pin.

• Channel info: You will be able to view the detailed information about the channel.

• Follow/Unfollow thread: Using this option, you can follow or unfollow threads.
• Remove: You will be able to remove chats, bots, group chats, and threads from being displayed in the chats module.
• Move to: You can move conversations from your pins from one folder to another using the move to option.

3. Close
   Here you can close your conversation and remove it from being displayed in the navigation sidebar.

Bots

In the bots module you will find all the bots that you have created or subscribed to. In consolidated view, bots will be available under Contacts as a sub-category.

Note:

1. You can create/subscribe to bots insides the Bots module by clicking the + icon. 
   

History

In the History module, you will find the logs of all the conversations, calls and recordings made. The module holds the logs inside the following categories - Direct calls, Meetings, Broadcast, Conversations and Sent Messages.

Phone

Files

• Shared in Cliq - Images, videos, audio and files shared with or from you across Cliq can be viewed here.
• Taz - Images, videos, audio and files shared to Taz can be viewed here.
• Recordings - Recordings of meetings you were a part of or shared with you can be viewed here.
  

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1. More apps
   You will find all the apps you've installed and widgets in the more apps section. You can add them to the navigation sidebar for easy access. You can also install apps from Zoho Marketplace.

2. Configure Sidebar
   By clicking configure sidebar you will be prompt to the Profile & Settings, where you can customize your navigation sidebar according to your requirement.
3. Night mode
   You can switch to night mode by enabling the toggle button available in the bottom-left corner of the navigation sidebar.

Note:

When you receive messages from channels/chat or you've missed a call, a notification count will appear on the respective module.