General FAQs
Zoho Sign credits
What are Zoho Sign credits and what are they used for? Zoho Sign credits are a prepaid add-on that requires an additional purchase on top of the subscription cost of the Zoho Sign general licensing plans. Zoho Sign credits are consumed when users in ...
Subscription and digital signature providers
How do I add a new user or remove an existing user license count? Hover on Settings in the left navigation pane and click Subscription details from the drop-down. The Subscription Details page will open. Click Modify plan to open a new window with ...
Security and Legal
Can I use Zoho Sign to collect sensitive personal data such as credit card information? We strongly discourage the use of Zoho Sign or its associated features to collect sensitive personal data such as credit card information, PIN, and social ...
Datacenter migration in Zoho Sign
When you create a Zoho account (and a Zoho Sign account by extension), all your information is stored in one of our datacenters (DC). Zoho will automatically assign you a DC corresponding to your location, based on your IP address. Once your Zoho ...
Unable to send documents using Zoho CRM extension
Scenario: Why am I seeing the following error "Please Enable the Zoho Sign Documents, Zoho Sign Recipients, Zoho Sign Document Events module and then send the document" when trying to send the document for signature from Zoho CRM Extension? ...
Other Questions
What is Zoho Sign? Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device. What languages does ...