Announcing new features in Trident for Windows (v.1.38.5.0)

Announcing new features in Trident for Windows (v.1.38.5.0)

Hello Community!

Trident for Windows just received a major update, with a range of capabilities that focuses on strengthening and enhancing communication. 

Let’s dive into what’s new!

View complete technical email details.
For those who need deeper visibility into email metadata, headers, and authentication details, the new Show Original option displays the complete technical breakdown of all your emails. 

Integrate with leading AI solutions.
Organization admins can now configure Bring Your Own Key (BYOK) in the Zoho Mail web app to integrate Trident with leading AI solutions such as OpenAI, Cohere, Google AI Studio, and Anthropic for organization members to summarize emails, rephrase email content, and generate email replies. 


Notes
Note: BYOK is currently supported only in IN DC. It'll be supported in other DCs in future updates. 

Upload huge attachments to emails.
Previously, email attachments were limited to a maximum size of 40 MB. With this update, users can upload huge attachments and share them with recipients as links. Attachment size limits vary by plan and can go up to 1 GB with Mail Premium and Workplace Professional plans.

Create calendar events from emails.
In addition to creating calendar events from selected text in an email, you can now also convert an entire email into a calendar event. The email’s subject will automatically become the event title, the email content will be used as the event description, and all email recipients—including yourself—will be added as attendees.

Know when you’re speaking on mute.
Don’t wait for others to say “you’re on mute” during calls and meetings. Trident now notifies users when they speak with their microphone muted so they can instantly turn on the microphone without any disruptions. 

To leverage these new features in Trident, update the app to the latest version by following the steps below:
1. Click the Main Menu icon on the top-left corner of the app.
2. Select Check for Updates from the menu list.

If you haven't already downloaded the app, you can download it here. Trident is available for free for all paid and trial users of Zoho Mail, Zoho Workplace, and Zoho One (using Zoho Mail).

Give these features a spin and let us know your experience, as well as any suggestions, by submitting feedback right within the app. You can also reach us at trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:
1. Click the Main Menu icon in the top-left corner of the app.
2. Select Feedback.
3. In the feedback window, enter the necessary details under Subject and Feedback Content.
4. Once you're ready, click Submit.

We look forward to hearing from you!

Until next time,
Sneha

      • Recent Topics

      • Collapsing and expanding of lists and paragraphs

        hello Would you ever implement Collapsing and expanding of lists and paragraphs in zoho writer ? Best regards
      • Migrating Brevo Automation Logic to Zoho Campaigns

        Hello Zoho Campaigns Support Team, I am in the process of migrating my email marketing from Brevo to Zoho Campaigns. I have around 10,000 contacts, which I have already successfully exported from Brevo and imported into Zoho Campaigns. I now need guidance
      • Is there a way to delete workspaces?

        I want to remove one of the workspaces in my Campaigns account. I don't see any obvious way to do this. Am I missing something?
      • New Custom View -Sorting the Custom fields

        While creating a New Custom View in invoice , Customers, Bills ,expense etc , the sorting of custom fields are not available , a query function "order by / sort by  " may also be included in  Define new criteria module  which will be more beneficial to
      • Make CAMPAIGNS email look as simple as possible

        Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
      • Canadian Banks ?

        Can you advise which Canadian Banks can be used to fully sync credit cards and bank accounts? Thanks
      • Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused.

        Hello. Lately we are having problems with some campaigns, which show us this error message. Sorry! we encountered some problems while sending your campaign. It will be sent automatically once we are ready. We apologize for the delay caused. We can't find
      • Can I remove or divert certain contacts from an active Campaigns workflow?

        I have created a workflow in Zoho Campaigns, which sends different emails, once contacts have been added to a mailing list. To choose which email to send to the contacts, there are conditions, which divert contacts based on their company type and their company size. There was a subsection of this workflow, where company size wasn't selected correctly, and some contacts have been sent down the wrong path and received the wrong email. The workflow contains a reminder loop and a further series of emails.
      • How to map fields from Zoho Recruit to Zoho People

        I've got these fields from my Job Offer that I'm trying to map to the Work information fields in Zoho People, but they arent showing up. For example, how do I get the department name field (in the job post) to map to the work information field in Zoho
      • UTM in zoho campaigns

        Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
      • Full Context of Zoho CRM Records for Zia in Zoho Desk for efficient AI Usage

        Hello everyone, I have a question regarding the use of Zia in Zoho Desk in combination with CRM data. Is it possible to automatically feed the complete context of a CRM record into Zia, so that it can generate automated and highly accurate responses for
      • Knowledge base printing

        I saw a posting about printing the knowledge base as I was looking for the answer, but we would like the ability to print out the entire knowledge base with a click, keeping the same organization format.   Bonus would include an index of keywords and
      • Search not working!

        I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
      • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

        Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
      • How do i integrate google analytics to Zoho Campaigns?

        Looking to track Zoho Traffic from email Current topic is outdated
      • How do teams manage meeting follow-ups across Zoho tools?

        We’re using Zoho tools for collaboration and tracking, but managing meeting notes, action items, and follow-ups across teams is still challenging. Curious how others are handling this within Zoho workflows. Are there best practices or integrations that
      • Mejoras urgentes para ZOHO MEETING

        Tengo unos meses usando Zoho Meeting. En general, es buena, pero hay cosas vitales que no logra cumplir con mínima calidad. 1) Calidad de audio y video: urge mejoras. Audio con retraso, imagen borrosa, mal recorte de silueta con fondos virtuales. Además,
      • Saving sent email campaign as PDF

        I'm looking to add all campaigns sent to an archive folder in sharepoint. Is there anyway to accomplish this in Zoho Flow ? I'm falling at the first hurdle ... can I automatically save a sent campaign as a PDF to a folder location ?
      • Exporting All Custom Functions in ZohoCRM

        Hello, All I've been looking for a way to keep about 30 functions that I have written in Zoho CRM updated in my own repository to use elsewhere in other instances. A github integration would be great, but a way to export all custom functions or any way
      • Conditional Layouts On Multi Select Field

        How we can use Conditional Layouts On Multi Select Field field? Please help.
      • Appreciation to Qntrl Support Team

        We are writing this topic to appreciate the outstanding level of support from Qntrl Team. We have been using Qntrl since 2022 after shifting from another similar platform. Since we joined Qntrl, the team has shown a high level of professionalism, support,
      • How can I hide "My Requests" and "Marketplace" icon from the side menu

        Hello everybody, We recently started using the new Zoho CRM for Everyone. How can I hide "My Requests" and "Marketplace" from the side menu? We don't use these features at the moment, and I couldn't find a way to disable or remove them. Best regards,
      • Whatsapp Integration on Zoho Campaign

        Team: Can the messages from Zoho Campaign delivered through Whatsapp... now customers no longer are active on email, but the entire campaign module is email based.... when will it be available on whatsapp.... are there any thirdparty providers who can
      • Mandatory Field - but only at conversion

        Hello! We use Zoho CRM and there are times where the "Lead Created Date & Time" field isn't populated into a "Contractor" (Account is the default phrase i believe). Most of my lead tracking is based on reading the Lead Created field above, so it's important
      • Using data fields in Zoho Show presentations to extract key numbers from Zia insights based on a report created

        Is it possible to use data fields in Zoho Show presentations along with Zoho Analytics to extract key numbers from Zia insights based on a report created? For example, using this text below: (note that the numbers in bold would be from Zia Insights) Revenue
      • Free webinar: AI-powered agreement management with Zoho Sign

        Hi there! Does preparing an agreement feel like more work than actually signing it? You're definitely not alone. Between drafting the document, managing revisions, securing internal approvals, and rereading clauses to make sure everything still reflects
      • WhatsApp Channels in Zoho Campaigns

        Now that Meta has opened WhatsApp Channels globally, will you add it to Zoho Campaigns? It's another top channel for marketing communications as email and SMS. Thanks.
      • CRM For Everyone - Bring Back Settings Tile View

        I've been using CRM for Everyone since it was in early access and I just can't stand the single list settings menu down the left-hand side. It takes so much longer to find the setting I need. Please give users the option to make the old sytle tile view
      • Lets have Dynamics 365 integration with Zohobooks

        Lets have Dynamics 365 integration with Zohobooks
      • Add notes in spreadsheet view

        It would be great if we could Add/edit notes in the spreadsheet view of contacts/leads. This would enable my sales teams to greatly increase their number of calls. Also viewing the most recent note in the Contact module would also be helpful.
      • Opening balances - Accounts Receivable and Payable

        Our accounting year starts on 1st August 2013 and I have a Trial Balance as at that date, including Accounts Receivableand Accounts Payable balances, broken down by each customer and supplier. Q1 - do I show my opening balance date as 31st July 2013 or
      • Cancel Subscription

        Hi , Im want to cancel my account but without success please help me to do it
      • Making an email campaign into a Template

        I used a Zoho Campaign Template to create an email. Now I want to use this email and make it a new template, but this seems to be not possible. Am I missing something?
      • Direct Access and Better Search for Zoho Quartz Recordings

        Hi Zoho Team, We would like to request a few enhancements to improve how Zoho Quartz recordings are accessed and managed after being submitted to Zoho Support. Current Limitation: After submitting a Quartz recording, the related Zoho Support ticket displays
      • Multiple Cover Letters

        We are using the staffing firm edition of Recruit and we have noticed that candidates cannot add more than one cover letter. This is a problem as they might be applying for multiple jobs on our career site and when we submit their application to a client,
      • URGENT: Deluge issue with Arabic text Inbox

        Dear Deluge Support, We are facing an issue that started on 12/Feb/2026 with custom functions written using Deluge within Qntrl platform. Currently, custom functions do not accept Arabic content; it is replaced with (???) characters. Scenario 1: If we
      • File Conversion from PDF to JPG/PNG

        Hi, I have a question did  anyone every tried using custom function to convert a PDF file to JPG/PNG format? Any possibility by using the custom function to achieve this within zoho apps.  I do know there are many third parties API provide this with
      • Now in Zoho One: Orchestrate customer journeys across apps with Zoho CommandCenter

        Hello Zoho One Community! We’re excited to introduce Zoho CommandCenter as a new capability available in Zoho One. For the whole customer journey As Zoho One customers adopt more apps across sales, marketing, finance, and support, a common challenge emerges:
      • annualy customer report

        we need a report per customer that looks like this invoic number cleaning laundry repair management 01 january xxx euro xx euro xx euro xxx euro 02 february xxx euro xxx euro x euro xxxx euro and so on the years 12 months is that possible to make and
      • Totals for Sales Tax Report

        On the sales tax report, the column totals aren't shown for any column other than Total Tax. I can't think of a good reason that they shouldn't be included for the other columns, as well. It would help me with my returns, for sure. It seems ludicrous
      • Next Page