Highlights of Zoho Social 2025: Milestones and moments

Highlights of Zoho Social 2025: Milestones and moments



Hey everyone! 

As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.

And that’s not all. Along with product updates, we also introduced two brand-new apps under the Zoho Social umbrella, Linkthread and Social Toolkit, designed to add value to your social media strategy.

So let’s dive into a quick flashback of 2025 and relive the highlights that made this year unforgettable.

Zoho Social turns 10!

Ten years. One incredible journey. 

A decade of connections, growth, and endless learning.

What began 10 years ago with a simple goal to help businesses build meaningful relationships with their audience has grown into a platform trusted by brands worldwide.

As we celebrate this milestone, we’re taking a moment to reflect on the journey, the people behind the product, and the community that grew with us along the way. To mark 10 incredible years, we released a special video that captures our evolution of the product, the team, and the vision that continues to drive us forward. 

As we step into the next decade, we're excited to evolve, adapt, and grow together.

Here’s to the next 10 years and beyond!


Introduction to Linkthread

This year, we didn’t just upgrade Zoho Social, we expanded it. Introducing Linkthread by Zoho Social, our very own link-in-bio tool.

Linkthread lets you create a single, centralized link that brings together all your important pages, content, blogs, and media in one place. Whether you're a business, brand, or creator, it helps you share everything your audience needs through one clean link in your social bio.


Introduction to Toolkit 

The Social Toolkit is a free, in-house solution designed as a one-stop dashboard to simplify content creation and social media planning.
  1. Instagram Grid Builder helps you plan and split images to maintain a visually consistent and well-organized Instagram grid.
  2. Instagram Regram allows you to reshare posts while giving proper credit to the original creator, making collaborations and reposts easy.
  3. Campaign URL Builder lets you create trackable URLs with campaign parameters to measure performance and understand traffic sources.
  4. Postify converts URLs into visually engaging images, making links more shareable across social platforms.
  5. InstaScript helps you style Instagram captions using custom fonts, emojis, and formatting for more expressive content.
  6. QR Code Generator helps you generate QR codes for URLs, media, text, or apps, enabling quick and easy content sharing.


Social Media Bootcamp

Zoho Social went beyond features and updates to invest in learning and community. We hosted our first-ever Social Media Bootcamp in Chennai, Tamil Nadu. The event brought together passionate minds from across the state—startup owners, students, partners, and social media marketers, all united by one goal: to learn, create, and level up their social media game.

Our team shared insights on different content formats, brand storytelling, and ways to craft more narrative-driven, engaging content. We also showcased how the right tools can simplify social media management and improve consistency. With an interactive, hands-on session, attendees put their learnings into action by building their own social media pages using practical strategies, insider tips, and best practices, making the experience both impactful and memorable.



AI Credits by Zoho Social

Zia, Zoho’s built-in AI assistant, makes composing posts and responding to customers smarter and faster. We've introduced a credit-based model that gives you access to Zia’s AI features at no extra cost.

Your subscription now includes monthly Zia Credits, with each plan offering a specific credit allocation. These credits are automatically renewed and consumed based on the complexity or length of the content generated, making AI-powered creation and replies within Zoho Social easy, seamless, and always accessible.


Hashtag Reports

Hashtag Reports offer detailed insights into the hashtags you’ve previously used across your connected social channels. With key metrics such as total posts, likes, comments, shares, and overall engagement, you can easily track hashtag performance from the Reports dashboard. These insights help you identify top-performing hashtags and fine-tune your content strategy for better reach and engagement.


Connect social channels through the Android app

The Zoho Social Android app received a major upgrade this year, making channel setup more seamless than ever. You can now connect and manage your social channels directly from the mobile app with no web access required. Whether you’re a first-time user setting up your brand or an existing user adding new channels, everything can be done right from your Android device. This update gives you the flexibility to manage Social anytime, anywhere.


Post Preview

Your compose window got a smart upgrade with Post Preview. This feature lets you see exactly how your content will appear once it’s published across different social channels before you hit publish. By previewing your post in advance, you can quickly fine-tune the layout, copy, or visuals to match each platform and maintain a consistent feed aesthetic. With Post Preview, you can review, refine, and publish with confidence, knowing your content looks just the way you intended.


LinkedIn Profile Analytics

Zoho Social, in partnership with LinkedIn, has launched LinkedIn Profile Analytics, enabling deeper insights into your personal profile performance. This feature allows you to track how individual posts are performing through engagement metrics such as reactions and comments, helping you understand what content resonates most with your audience. Along with post-level insights, you also get a consolidated view of your profile, including follower growth, audience demographics, and overall activity—giving you a complete picture of your personal branding efforts over time.



Threaded Posts

When your story needs more than a single post, Threaded Posts step in. This feature lets you break long-form content into a connected series of posts, making it easy to share detailed updates without limits even if you’re not on a premium plan. You can create threaded posts across platforms like X, Bluesky, and Threads, making them ideal for customer stories, step-by-step guides, product launches, and announcements. With threaded posts, your content stays structured, engaging, and easy to follow.


Key enhancements across modules and mobile apps

This year, Zoho Social rolled out several important enhancements across core modules. The Messages tab now supports sending audio and video messages, while the Inbox allows you to manage and respond to threaded posts, reply to Facebook and Instagram ad comments, and send private replies—all from one place. The Compose window saw key updates, including the ability to publish images to TikTok and receive recommendations for popular hashtags based on past usage. Additionally, the Monitor tab was updated to support tracking Bluesky channels and monitoring Instagram tags more effectively.

Along with web enhancements, Zoho Social also introduced a few updates to its Android and iOS apps to improve the overall mobile experience.

Social overview video

We also rolled out a new Zoho Social overview video that showcases the complete user journey. From channel connection to content publishing and performance reporting, the video offers a simple and engaging walkthrough of the journey from start to finish, giving users a clear picture of how Zoho Social supports their day-to-day social media management. 



As we wrap up 2025, our 10th year, we’re thankful for your trust and support throughout this incredible decade.
And this is just the beginning. 2026 awaits!

We’re gearing up for an exciting year ahead, packed with powerful new features, smarter AI capabilities, more channel integrations, and enhanced reports and analytics to help you do even more with Social.

Thank you for being part of the Zoho Social journey. The best is yet to come! 

Regards,
The Zoho Social Team.

    • Sticky Posts

    • The Social Wall: January 2026

      Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in Social
    • Highlights of 2025: Milestones and moments

      Hey everyone! As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.
    • The Social Wall: December 2025

      Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everyday
    • The Social Wall: November 2025

      We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile app
    • The Social Wall: October 2025

      Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you ever
      • Recent Topics

      • How to dynamically pass IDs from one API response to a second API call in Zoho DataPrep?

        Hi Team, I am setting up a global consolidated reporting pipeline in Zoho Analytics (India) using Zoho DataPrep as the ETL engine. I am pulling data from multiple Zoho Books Data Centers (US, Singapore, India) thats why i used the URL Source (OAuth 2.0)
      • Building Toppings #4 - Setting up and using connections in Bigin toppings

        When building a topping to extend Bigin's functionality and connect it with third-party applications, creating and handling connections is an important step. Connections provide a secure way for your topping to authenticate and communicate with other
      • Need code format to specify default values

        Can someone please direct me to the code syntax or the proper translation per the instructions circled below. These instructions don't seem correct.
      • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

        Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This
      • Record payment: Payment Mode vs. Deposit To and how to "connect" them!?

        How do we set up that when we choose:  "Payment Mode"= Cash, then "Deposit to" is automatically set to Petty Cash, and if we choose  "Payment Mode"= Check, then "Deposit to" is automatically set to Undeposited Checks, and if we choose  "Payment Mode"=
      • Grouping Undeposited Funds to Move to other accounts

        In the bank option it would be nice to check what transactions in undeposited funds I want to move to other accounts. Then while checking this it can accumulate totals and created whats essentially a deposit slip. Once the transaction is moved it should
      • Depositing funds to account

        Hello, I have been using Quickbooks for many years but am considering moving to Zoho Books so I am currently running through various workflows and am working on the Invoicing aspect. In QB, the process is to create an invoice, receive payment and then
      • Facing email delivery issues? Verify your domain's DNS records

        Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happens
      • Order of Departments in Help Desk

        In the end user portal, , the departments are sorted by the date of creation of the department (or perhaps their id). Is there a way to choose the display order of the departments or at least to be able to sort them alphabetically?
      • COGS - Account showing negetive

        I have multiple COGS account and in these all there is one account is negetive so suggest why it is showing negetive value.?
      • Create CRM Deal from Books Quote and Auto Update Deal Stage

        I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted
      • %PaymentLink%

        Does not work. Software creates a BAD link. ....and yes payment options are turned on. Link on the invoice pdf once opened will work but this template is a joke.
      • Google Photos

        I am hoping that my question already has a fix. I current have Google synced accounts that I want to get away from. One in particular on is Google photos. Is there any software, or 3rd parties that I can join to back my photos up straight to specifically designated file in the ZOHO cloud that's tied to Docs? Please advise... Mike 
      • Zoho Books Items Categorisation/Grouping/Folder

        Is there a way to do items categorisation? a folder structure? Product Type A - Option 1/2/3 Product Type B - Option 1/2/3 Current problem : I have more than 50 items on the list, its hard for team to navigate.
      • Cash payments before invoice date

        We have been using zoho books for our hospitality business for some time and have been very happy with the system. However in 2025 an update was pushed through and we are now not able to record payments for invoices before the invoice date. the case scenario
      • Copy / Duplicate Workflow

        I have workflows setup that are very similar to each other. We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a  noreply@ address which is not very helpful in having it auto assigned to the right account. I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about. I need
      • Transfer between two customers (Peters Rental account to Peters Private account)

        we are a Property Management company. Our customers have to accounts (registered as two customers - Peter Rental and Peter Private On the rental account all income and costs fron rental activities are noted. On the private account all private are noted
      • Automation#18: Automatically Fetch Values from Contacts to the Tickets Module

        Hello Everyone, Welcome to this week's edition, where you can seamlessly sync fields from the Contacts to the Tickets module. For efficient business operations, it's crucial to have details mapped across different modules. Zylker Secure offers antivirus
      • Charge multiple invoices

        We use auto-charge/recurring invoicing for 100's of clients. If we create a single manual invoice we can charge it to the credit card for these clients with the CC added to their recurring invoices. If a client has multiple outstanding invoices, is there a way to make one charge for all of the invoices instead of a separate charge to the cc for each invoice?
      • Handling/tracking escalation management in Zoho

        Hi all, I am working on finding a tool to register and track our escalation management process. Specifically, this is about client escalations, typically related to project delivery issues. The idea is that we could have some sort of form with core questions
      • Global Choice List share ownership

        I have created several forms that use one or more Global Choice Lists. These lists have been published to Org. I would like to allow one or more admins to edit the choices in these lists. Any help appreciated. Geoff
      • Setting up property management in Zoho Books

        Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
      • How to prevent users from switching price lists in an order?

        Hi, I have Zoho Finance integrated with Zoho CRM. My team will be placing orders through the CRM using the Finance module. When creating a new customer I will assign it a price list, I don't want the sales rep to switch to a different Price List, other
      • Unable to Change Display Name for my outlook mail ID

        Hello, I recently added my personal outlook mail to Zohomail (in the web interface) using POP3 options. I tried to change the display name of the outlook account, but it changes for a brief moment and reverts back to the old name. Kindly help me with
      • Mollie Connect in Zoho Books

        Have noticed that Zoho Books is missing the most popular payment provider in Europe: Mollie. Knowing that Mollie has a solid Java SDK, why is this not yet implemented in Zoho Books for European customers?  More info: https://docs.mollie.com/oauth/ov
      • Unable to change Lookup field from Multi Select to Single Select

        I am trying to change a Lookup field in my Zoho Creator form from Multi Select to Single Select, but I am unable to find any option to do this.
      • Simple Callback Notifications Needed

        My team are terrible at remembering their CRM callbacks, often due to how long in the future they are set for. Is there a way i can set an e-mail notification for when a callback is due? For example we set it for 9am one day and five minutes before they
      • Personal Data (RODO), Cookies / Trackers - ePrivacy

        I have noticed several issues that should be addressed on the customer support page. Zoho Desk provides the support portal, but it currently lacks the following options: A GDPR and personal data processing consent checkbox before logging in, located in
      • How to set a multi-lookup field as mandatory?

      • Allow Multiple Scheduled Appointments with Zoho Support

        Dear Zoho Team, I hope you're doing well. First, thank you for introducing the option to schedule support calls via the Zoho CRM booking link. This has been a fantastic enhancement, eliminating the need for back-and-forth coordination when scheduling
      • Audit Log for Zoho One Admin Panel

        Dear Zoho One Team, We would like to request the addition of an Audit Log feature in the Zoho One Admin Panel. This log should provide visibility into any changes made within the Zoho One admin panel and directory, including but not limited to: Adding,
      • Bug: OAuth 2.0 State Parameter fails with Pipe Delimiters (RFC 6749 Non-Compliance)

        I've discovered a bug in how Zoho's API Console handles the OAuth 2.0 authorization flow when the state parameter contains pipe characters (|), and I'm hoping the Zoho team can address this in a future update. The Issue Zoho's OAuth 2.0 implementation
      • Custom Function to increment a value by one

        Hi, I'm trying to find a solution to set up a counter on CRM records that tracks how many times certain actions have taken place. As a specific example: We have a field on Deals called "Times Close Updated". This starts at 0 on record creation. I'd like
      • Access token generate from the refresh token not working for API

        Dear Sir/Madam, When I use my refresh token to obtain new access_token, that token return INVALID_TOKEN when the same API is called. I made sure that my api site is correct and match the auth web site. However the original access_token work fine.
      • why does my campaign move back to draft?

        Every time I try to send my email campaign, it reverts back to Draft status.. this has happened three times in a row..how do i find out what the problem is? Thanks
      • Service and Parts Line Item Limitations

        Hi FSM Team, We work with clients who deliver large-scale field service projects. In many cases, a single work order can contain 200+ service and parts line items. Currently, Zoho FSM limits work orders to 30 service and parts line items. While this works
      • 【Zoho CRM】やりとりの要約機能リリースのお知らせ

        ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から、新機能のやりとり要約機能をご紹介します。 Zoho CRMのやりとりの要約は、Ziaが生成する機能で、データに関連付けられた最近のやりとりを簡潔にまとめて提供します。 メール、通話、ミーティング、メモなどを1つの明確な要約にまとめ、重要なポイント、過去の話し合いの要点、結果、次のステップを表示することで、日常的な課題に対処します。 Ziaの強みは、単なる要約にとどまらず、内容の解釈も行える点です。やりとりの要約では、顧客との会話に潜む遅延、フォローアップ漏れ、約束、期限、感情、意図を特定します。
      • Recent post analytics not very useful

        Hi, I'm enjoying some aspects of the Zoho Social. like being able to schedule posts to multiple channels. However, the recent posts analytics is disappointing. For example, I put up a reel on Instagram and Facebook yesterday. Instagram insights shows
      • What happens to the files created by user, whose account is deleted.

        Hello, I created a folder in the My folders names "Quote" I shared the same with my colleague. She created some files and folders in that folder over the period of 1 and half year. Now she left company, and I deleted her account from Zoho. What happens
      • Internal Error When Accessing Team Inbox.

        All our users are seeing this error in teaminbox. Because its a critical tool kindly resolve this issue ASAP.
      • Next Page