Highlights of Zoho Social 2025: Milestones and moments

Hey everyone! 

As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.

And that’s not all. Along with product updates, we also introduced two brand-new apps under the Zoho Social umbrella, Linkthread and Social Toolkit, designed to add value to your social media strategy.

So let’s dive into a quick flashback of 2025 and relive the highlights that made this year unforgettable.

Zoho Social turns 10!

Ten years. One incredible journey. 

A decade of connections, growth, and endless learning.

What began 10 years ago with a simple goal to help businesses build meaningful relationships with their audience has grown into a platform trusted by brands worldwide.

As we celebrate this milestone, we’re taking a moment to reflect on the journey, the people behind the product, and the community that grew with us along the way. To mark 10 incredible years, we released a special video that captures our evolution of the product, the team, and the vision that continues to drive us forward. 

As we step into the next decade, we're excited to evolve, adapt, and grow together.

Here’s to the next 10 years and beyond!

Introduction to Linkthread

This year, we didn’t just upgrade Zoho Social, we expanded it. Introducing Linkthread by Zoho Social, our very own link-in-bio tool.

Linkthread lets you create a single, centralized link that brings together all your important pages, content, blogs, and media in one place. Whether you're a business, brand, or creator, it helps you share everything your audience needs through one clean link in your social bio.

Introduction to Toolkit 

The Social Toolkit is a free, in-house solution designed as a one-stop dashboard to simplify content creation and social media planning.

1. Instagram Grid Builder helps you plan and split images to maintain a visually consistent and well-organized Instagram grid.
2. Instagram Regram allows you to reshare posts while giving proper credit to the original creator, making collaborations and reposts easy.
   
3. Campaign URL Builder lets you create trackable URLs with campaign parameters to measure performance and understand traffic sources.
   
4. Postify converts URLs into visually engaging images, making links more shareable across social platforms.
5. InstaScript helps you style Instagram captions using custom fonts, emojis, and formatting for more expressive content.
6. QR Code Generator helps you generate QR codes for URLs, media, text, or apps, enabling quick and easy content sharing.
   
   

Social Media Bootcamp

Zoho Social went beyond features and updates to invest in learning and community. We hosted our first-ever Social Media Bootcamp in Chennai, Tamil Nadu. The event brought together passionate minds from across the state—startup owners, students, partners, and social media marketers, all united by one goal: to learn, create, and level up their social media game.

Our team shared insights on different content formats, brand storytelling, and ways to craft more narrative-driven, engaging content. We also showcased how the right tools can simplify social media management and improve consistency. With an interactive, hands-on session, attendees put their learnings into action by building their own social media pages using practical strategies, insider tips, and best practices, making the experience both impactful and memorable.

AI Credits by Zoho Social

Zia, Zoho’s built-in AI assistant, makes composing posts and responding to customers smarter and faster. We've introduced a credit-based model that gives you access to Zia’s AI features at no extra cost.

Your subscription now includes monthly Zia Credits, with each plan offering a specific credit allocation. These credits are automatically renewed and consumed based on the complexity or length of the content generated, making AI-powered creation and replies within Zoho Social easy, seamless, and always accessible.

Hashtag Reports

Hashtag Reports offer detailed insights into the hashtags you’ve previously used across your connected social channels. With key metrics such as total posts, likes, comments, shares, and overall engagement, you can easily track hashtag performance from the Reports dashboard. These insights help you identify top-performing hashtags and fine-tune your content strategy for better reach and engagement.

Connect social channels through the Android app

The Zoho Social Android app received a major upgrade this year, making channel setup more seamless than ever. You can now connect and manage your social channels directly from the mobile app with no web access required. Whether you’re a first-time user setting up your brand or an existing user adding new channels, everything can be done right from your Android device. This update gives you the flexibility to manage Social anytime, anywhere.

Post Preview

Your compose window got a smart upgrade with Post Preview. This feature lets you see exactly how your content will appear once it’s published across different social channels before you hit publish. By previewing your post in advance, you can quickly fine-tune the layout, copy, or visuals to match each platform and maintain a consistent feed aesthetic. With Post Preview, you can review, refine, and publish with confidence, knowing your content looks just the way you intended.

LinkedIn Profile Analytics

Zoho Social, in partnership with LinkedIn, has launched LinkedIn Profile Analytics, enabling deeper insights into your personal profile performance. This feature allows you to track how individual posts are performing through engagement metrics such as reactions and comments, helping you understand what content resonates most with your audience. Along with post-level insights, you also get a consolidated view of your profile, including follower growth, audience demographics, and overall activity—giving you a complete picture of your personal branding efforts over time.

Threaded Posts

When your story needs more than a single post, Threaded Posts step in. This feature lets you break long-form content into a connected series of posts, making it easy to share detailed updates without limits even if you’re not on a premium plan. You can create threaded posts across platforms like X, Bluesky, and Threads, making them ideal for customer stories, step-by-step guides, product launches, and announcements. With threaded posts, your content stays structured, engaging, and easy to follow.

Key enhancements across modules and mobile apps

This year, Zoho Social rolled out several important enhancements across core modules. The Messages tab now supports sending audio and video messages, while the Inbox allows you to manage and respond to threaded posts, reply to Facebook and Instagram ad comments, and send private replies—all from one place. The Compose window saw key updates, including the ability to publish images to TikTok and receive recommendations for popular hashtags based on past usage. Additionally, the Monitor tab was updated to support tracking Bluesky channels and monitoring Instagram tags more effectively.

Along with web enhancements, Zoho Social also introduced a few updates to its Android and iOS apps to improve the overall mobile experience.

Social overview video

We also rolled out a new Zoho Social overview video that showcases the complete user journey. From channel connection to content publishing and performance reporting, the video offers a simple and engaging walkthrough of the journey from start to finish, giving users a clear picture of how Zoho Social supports their day-to-day social media management. 

As we wrap up 2025, our 10th year, we’re thankful for your trust and support throughout this incredible decade.

And this is just the beginning. 2026 awaits!

We’re gearing up for an exciting year ahead, packed with powerful new features, smarter AI capabilities, more channel integrations, and enhanced reports and analytics to help you do even more with Social.

Thank you for being part of the Zoho Social journey. The best is yet to come! 

Regards,

The Zoho Social Team.

• Topic Participants

• Stephania Beverly

  

• Sticky Posts

• The Social Wall: January 2026

  Hello everyone, We’re back with the first edition of The Social Wall of 2026. There’s a lot planned for the year ahead, and we’re starting with a few useful features and improvements released in January to help you get started. Create a GBP in Social

• Highlights of 2025: Milestones and moments

  Hey everyone! As we step into 2026, it’s a great time to look back at everything 2025 brought to Zoho Social. This year was big, packed with powerful new features, smart enhancements, exciting events, and a major milestone: a whole decade of Zoho Social.

• The Social Wall: December 2025

  Hello everyone! As we wrap up the final edition of the Social Wall for 2025, it’s the perfect time to look at what went live during December. QR code generator From paying for coffee to scanning metro tickets, QR codes are everywhere and have made everyday

• The Social Wall: November 2025

  We’re nearing the end of the year, and the holiday season is officially kicking in! It’s that time when sales peak and your social media game needs to be stronger than ever. We’re back with exciting new updates across AI, analytics, and the mobile app

• The Social Wall: October 2025

  Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you ever

• Recent Topics

• Backorder quantity change

  New Purchase Order × Almost there, but... Quantity of items in this purchase order is greater than the quantity that can be backordered from that sales order. Why can't I change the quantity of a backorder purchase? It looks like a normal order form and I would like to use it as one because I increased the amount and added some items. 

• How to Associate multiple contacts with deal in Sales Inbox

  Hello, I have many deals that have multiple potential customers associated with a single deal, for example an engineer and a manager. The manager is the Deal's primary contact in CRM and the Engineer is added to the deal in the "Contact Roles" Associated

• "code": "500","description": "Account not exists", mail api

  I have been through all the steps and have a functioning Oath access_token etc etc... I then GET https://mail.zoho.com/api/organization And get my zoid then GET http://mail.zoho.com/api/organization/<hidden>/accounts and get the account details, which

• RTL Support for Webforms in Zoho CRM

  Dear Zoho CRM Support Team, We are writing to request an enhancement to the webform builder functionality within Zoho CRM. Currently, to create a webform in a right-to-left (RTL) language, the entire CRM instance must be set to RTL, which can be inconvenient

• Imported contacts succesful but contacts do not show up in Contacts

  I imported +300 contacts. I can see them in import history. When clicking on a contact in import history I see all the imported contact details for any given contact. So import seems to be successful.   However the imported contacts do not show up in the contacts tab. Not in All contacts, and not in a filtered view where they absolutely should show up. The search function also does not find any imported contact.   Help?

• Zoho Voice lance BYOC (Bring Your Own Carrier) : intégrez votre opérateur

  Pour accompagner sa croissance, une entreprise a besoin d’une infrastructure téléphonique flexible et évolutive. Les solutions de téléphonie s’adaptent aux exigences du centre de contact, tout en intégrant aisément les opérateurs locaux de votre choix.

• Digest Novembre - Un résumé de ce qui s'est passé le mois dernier sur Community

  Bonjour chers utilisateurs, Avec l'arrivée du dernier mois de l'année, il est temps de résumer les activités de novembre dans la communauté Zoho France. Ce mois-ci, Zoho Webinar se dote de deux nouvelles intégrations ! La première est avec Zapier : connectez

• E-Invoicing in Belgium with Zoho Books

  Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing

• Announcing new features in Trident for Mac (1.30.0)

  Hello everyone! We’re excited to introduce the latest updates to Trident, bringing you a more seamless, intuitive, and secure communication experience. Let’s take a quick look at what’s new. Work with PST/EML files more efficiently. You can now do more

• Open Form in Same window as Page from embedded Report

  I have a page that has an embedded report, as shown below. When I click the + sign to add a new record, the form shows up inside the page where the report was embedded. I know that I can add a custom action to the report grid or report detail view and

• Pricing Strategies: #4 Counting on Discounts

  "Is there any chance I can get a little discount on this month's service?" Maya hears this almost every time at her fitness studio. She offers monthly subscription plans for various services, including yoga, strength training, wellness sessions, and personal

• Introducing Query Workbench in Zoho CRM

  Hello everyone! We’re excited to announce the Query Workbench, a brand-new interface designed to improve developer experience of building Queries in Zoho CRM faster, simpler, and more intuitive. In the past, constructing queries required navigating across

• Limitation with Dynamic Email Attachment Capture

  I've discovered a flaw in how Zoho Creator handles email attachments when using the Email-to-Form feature, and I'm hoping the Zoho team can address this in a future update. The Issue According to the official documentation, capturing email attachments

• Add Customer in Books on Creator Form Submit Params

  Hi guys, Were integrating a creator app with books however what were doing is adding a books customer on submit of creator form.  We have some parameters but some fields aren't coping, All were seeing is the contact name in books,.  Any help of the params for this would be great. below is a sample of the script... response = zoho.books.createRecord("contacts", "XXXXXXXXX", { "contact_name" : input.Name, "address" : input.Email }); 

• Weekly Tips: Protect Confidential Information with PGP in Zoho Mail

  We deal with confidential information almost every day, whether it is being sent out or received. Though emails sent using Zoho Mail are encrypted both during transit and at rest, attempts to access and steal your sensitive data are always a threat that

• Suggestion : link KB with Accounts

  Hi Zoho teams.  I think it could be good to link KB articles with  : accounts in order to easily  find articles dedicated to some account specificities. I tried to use tags , but tags are free text with not easy way  to retrieve it directly from ticket or list article for one tag. Tickets : It would be a good way to measure usage of KB directly from ticket when we don't need to copy/paste KB in solution. And : Great Tool , keep going ! 

• Drag and Drop in Creator Application

  Hi, I am in the planning phase of a new application and I would like to use 'Drag and Drop' in the user interface of my new Creator application that I am sketching out, but I don't seem to be able to find any reference that this is available to developers. In my instance I have table of entries and I would like to be able to allow users to move an entry to another table (much like you do in your own interface when creating a Pivot Table report. In addition, I would like the user to be able to re-order

• Is there any way to integrate Zoho with Zapier?

  Is there any way to integrate Zoho with Zapier? I'd like to use it to create a workflow, sharing posts from our Wordpress website to all our channels.

• Popular Articles Report

  From data to decisions: A deep dive into ticketing system reports Content management teams can use various metrics to assess the effectiveness of knowledge base articles, improve content quality, and ensure articles are regularly updated. Predefined article

• Invoice Ref. Field

  Hello Team, Currently, the Invoice Ref. field is set to a Number type with a maximum limit of 9 digits. However, we often receive customer invoices that contain up to 12 digits. In some cases, the invoice reference includes not only numbers but also letters

• Turning off the new UI

  Tried the new 'enhanced' UI and actively dislike it. Anyone know how to revert back?

• XML format to import knowledgebase into Zoho Desk

  Hi, We just started to use Zoho Desk and want to import our knowledgebase from our old support system (Freshdesk) to Zoho Desk. Can anyone give us information about the format of xml file to import? There is no explanation on the related page.

• Pushing Zoho People leave into Microsoft calendar: how to chose how "event" is shown (busy, free etc)

  Hi, how can I select how a "leave" event is pushed into Microsoft calendar? I want for leave "working elsewhere" to show as working elsewhere and NOT as busy.

• Duplicate Accounts

  Hi There, I am looking for a solution, script, workflow or anything to solve an issue we have - in our customers section we have a rule that doesn't allow duplicates, however Zoho will allow customers with xxxxx and xxxxx PLC or LTD so effectivley we

• Error with If formula

  I've got this super simple If formula, what is the reason for the error? If ( LEN(${Leads.Trial Slot Option}) == 3,'y','n') Syntax Error. Check the examples for any functions you're using to see if you formatted them correctly. Make sure your fields are

• Announcing Multi-language Support in Zoho FSM

  Zoho FSM now speaks your language. The much-awaited multi-language support is now available in Zoho FSM. The following languages are supported in Zoho FSM: Dutch (Nederlands) English - United Kingdom English - United States French (français) French -

• Creating multiple CRM leads from a Zoho Forms subform

  Hi all, We have a heavily used intake form that is used for new leads as a part of our intake. There is a subform that allows the lead to add additional team members, their titles and other basic info. That form submission creates a new Lead and the subform

• Free webinar! Build smarter apps with Zoho Sign and Zoho Creator

  Hello, Bring the power of digital signatures to the apps you build in Zoho Creator! Connect Zoho Sign as a microservice and enable seamless e-signature workflows in your applications. This integration allows you to automate signing tasks using Deluge.

• Restrict Addresses in Zoho Forms?

  In the address field, is there a way to restrict the addresses that auto populate (via Zoho Maps or Google Maps) to a specific state (I know it's possible with the country). Additionally, how often does the address in Zoho Maps get updated? Certain addresses

• Weekly Tips: Secure your attachment downloads with Zoho Mail

  Safety is one of our main concerns, whether it’s about device security or online protection. We use tools like fingerprint scanners, facial recognition, and two-factor authentication to keep our devices and email accounts secure. We use methods like OTP

• Resume Harvester: New Enhancements for Faster Sourcing

  We’re excited to share a set of enhancements to Resume Harvester that make sourcing faster and more flexible. These updates help you cut down on repetitive steps, manage auto searches more efficiently, and review candidate profiles with ease. Why we built

• Looking for best practices to import data from SAP Business One (on-prem) into Zoho Analytics via Zoho DataPrep / Databridge — daily automated schedule

  Hi all, I’m using SAP Business One on-prem (SQL Server / or HANA — depending on DB backend) as our ERP. I want to build a pipeline that, every morning at 9:00 AM IST: pulls transactional data (invoices, customers, products, stock, etc.) from SAP B1, loads

• Zoho One Unified Portal - Applications

  Hello, It is great to see the work on the New Unified Customer Portal. Thanks for that. The number of applications is limited though. It is now only around the Zoho Books ecosystem (Books, Expense...) and Zoho Social. = Are other applications planned

• Marketing Tip #10: Start a customer loyalty program

  Winning a new customer is great, but keeping them coming back is even better. A loyalty program rewards repeat buyers with points, giving them more reasons to shop again. Over time, this builds trust and long-term relationships. Try this today: Set up

• Zia Actions: AI-powered Workflow Automation for Faster and Smarter Execution

  Hello everyone, Updated on 12th Dec 2025 Zia actions for Workflow is available for Enterprise edition ONLY. These features are currently available in the following DCs: US, CA, EU, IN, and AU Email Auto reply and Content Generation are available as Early

• Do Individual Forums within Categories, in Desk Community, Produce Their Own RSS Feed?

  Do Individual Forums within Categories, in Desk Community, Produce Their Own RSS Feed? If not, can anyone share a work-around that could help me get an RSS feed for individual category forums?

• Incremental Migration Issue – Ticket Showing Resolution on Dec 9 Despite Urgent MX Cutover (Ticket ID: 152080262)

  I am experiencing an issue with Zoho Mail incremental migration from Rackspace. The initial full migration completed successfully, but the incremental migration for one mailbox failed immediately with the message: “User not exist” This appears to be a

• Resend Client Portal Invitation + View Email Delivery Status

  Hi Zoho Team, We hope you are doing well. We would like to request two important enhancements related to the Zoho Creator Client Portal invitation process. At the moment, when we add a user to the Client Portal, Zoho Creator automatically sends an invitation

• Get user last login

  1. Is there a way to programmatically get the last user login to trigger certain workflows? 2. Is there a way to programmatically access the custom fields on a user's account?

• Seeking Zoho Creator Expert (Delivery Management App / Logistics Ops) — Built & Deployed Before

  Hi everyone, We’re building a Delivery Management App (focused on delivery operations for now) using Zoho Creator. We’re looking for a Zoho Creator expert who has already developed and deployed a similar delivery/workflow system and can assist us with

• Next Page