Product Updates in Zoho Workplace applications | November 2025

Product Updates in Zoho Workplace applications | November 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this November.

Zoho Mail

Format comments easily using Slash Commands

With Slash commands, you can easily format text, insert media, and use hotkeys in Streams and the Mail comment section. Simply type / while adding a comment to view and use the available options.

Always display inline images for trusted sender

Tired of manually clicking 'Display image' every time you open an email from a trusted sender? You can now choose the Always display for this sender option to automatically show inline images from specific senders. Once enabled, all future emails from that sender will instantly display their inline images—no extra clicks needed.

Copy and Move tasks within ToDo

You can now use the Copy option to duplicate tasks within the same group or to a new location, and the Move option to move/relocate tasks between locations.

Conversation view now available for Sent Folder

Conversation View is now supported in the Sent folder, allowing you to view the entire email conversation as a single thread.

Revamped Task SLA settings

Manage group tasks and deadlines more effectively with the revamped Task SLA , giving you better control over task timelines.

Scrub emails across all folders

No more deleting emails folder by folder. Remove emails from a specific sender across all folders in a single click using the Scrub option.

Zoho Calendar

Quickly adjust your timezones right from the calendar grid!

You can now update your primary and secondary timezones directly from the calendar grid, making it easier to keep your schedule aligned when traveling or coordinating across regions.

Zoho Cliq

Introducing object-based file search

Look up images and files with specific objects using the fileobject quantifier in your search. This object-based search helps you find the attachment you want from a list of 60 predefined objects, making it easier to locate files in seconds.

Faster multiple file attachment

Copy and paste files directly into the attachment window to add more files instantly.

React with contextual reactions

Respond instantly with contextual reactions provided in the message, making interactions faster from your mobile device.

Zoho Connect

Engage with teams through live town hall

The Video Town Hall feature enables leaders to interact with their network in real time through live video for announcements and Q&As.

Try the advanced filter options now available on Connect walls

The group and company walls have been enhanced with better filter and sort options, making it easier to find what you need. 

Zoho Show

Introducing Zoho Show Android 3.0

Zoho Show Android 3.0 brings a fresh look, smoother navigation, and tools that make creating slides much easier. You get better teamwork with threaded comments, stronger security with App Lock, and simple editing with Air Views, Air Actions, and the Scribble Eraser. Animations, slideshows, and the Insert pane are all improved to help you work faster. It’s made for all screen sizes and designed to give you a quicker, easier, and more comfortable presentation experience.

Zoho Trident

Access shared mailboxes

You can now view and access shared mailboxes in Trident, which are configured in the Zoho Mail web app. This enables collaborative email management by allowing multiple team members to access, respond to, and comment on emails, thereby enhancing teamwork and improving customer support efficiency, all while not flooding your individual mailbox. (Available on Mac only.) 

Make Trident your default email app

Set Trident as your default email client and streamline your workflow. Whether it’s .eml files, or mailto links, everything opens directly in Trident, saving time and keeping all email actions consistent and efficient.  (Available on Mac and Windows.) 

Manage meeting permissions for Cliq

The Cliq meeting preview interface has been revamped, enabling hosts to manage participant permissions and add participants, co-hosts, and speakers directly from Trident before the meeting begins. (Available on Mac and Windows.)

Share with Trident

With Trident integrated into your system’s “Share” extension, you can now send contacts, URLs, media, and local files directly into the Mail Composer. (Available on Mac only.) 

Auto-capitalization for sentences

You can now use the auto-capitalize sentences setting to automatically capitalize the first letter of each new sentence, making your writing look more consistent and polished. (Available on Windows.)

Improve email clarity with native spell checker

Previously, you could use the Zia spell checker while composing an email to ensure that your email goes out error-free. With this update you can now access the Windows native spell checker to spot errors in your spelling and even suggesting replacements.  (Available on Windows.)

Work with PST files more efficiently

You can now do more than just view mounted PST files. You can reply, reply to all, forward, or even edit them as new emails. This gives you greater flexibility when working with imported or archived PST files, without needing to leave Trident. (Available on Windows.)

Steer clear of emails with suspicious URLs

A new security warning now highlights emails with unsafe links or suspicious URLs. This alert helps you identify risky messages and decide whether to open them, enhancing your email security and protecting against phishing or malicious content. (Available on Mac and Windows.) 

Meet instantly with Google Meet

You can now create events that include Google Meet links automatically, so you spend less time setting up calls and more time connecting. (Available on Mac and Windows.)

Zoho Vault

Export reports as sheets

Reports can now be exported as Excel (.xlsx) files, enabling organizations to analyze user activities efficiently and support both internal and external audit requirements.

Import from Ulaa and Safari

We've expanded your import options! You can now securely import your passwords and other sensitive data from the Ulaa and Safari browsers directly into Zoho Vault.

Graylog SIEM integration

We’ve expanded our SIEM integration capabilities by adding support for Graylog. This allows you to push audit logs from Zoho Vault to Graylog for centralized security monitoring and incident response.

Preview for file attachments

We’ve added a preview option for files attached to your password entries. This lets you view sensitive documents—such as signed contracts, license files, or screenshots of 2FA recovery codes—quickly and directly within the application, without needing to download them.

1Password PUX import support

Zoho Vault now supports the PUX file format for importing data from 1Password. This update streamlines migration by allowing you to transfer your passwords, documents, and other sensitive information with fewer steps.

Export user group lists as CSV or PDF

We've enhanced user management capabilities by adding the option to export user group lists easily. You can now download a comprehensive list of your configured user groups in both CSV and PDF formats, simplifying auditing and reporting tasks.

Zoho Writer

SEO Analyzer

Analyze and make corrections to your content for better SEO performance directly in Zoho Writer as you write.

    • Sticky Posts

    • Product Updates in Zoho Workplace applications | January 2026

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of January. Zoho Mail Zoho People Notifications preview in Zoho Mail Notification emails from Zoho People
    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
      • Recent Topics

      • Trying to access records in a custom module in Zoho Desk and not having luck

        I've built a custom module in Zoho Desk and am using a custom function to query the records in the module and I'm not having any luck. The only way I have found to retreive a record is by getting it by its recordID (the long zoho assigned one). The function
      • Composite items inside of composite items; bill of materials needed

        Hi Zoho and Everyone, I am evaluating whether Zoho Inventory will work for my small business. I grow and harvest herbs and spices but also get from wholesalers. I use all these items to make herbal teas, but also sell them as individual items on my Shopify store and Etsy. I discovered the composite item bundling and am wondering if I could get some assistance since there is no bill of materials: Our herbal company's best selling tea is a sleepytime tea. Sleepytime Tea can be purchased in three weights
      • ZOHO Books Smart Accounting Software for Travel Agency

        Dear Travel partner, Contact for Travel Agency Accounting Setup & Training Vansh Travel (ZOHO Books Authorised partner) Email: info@vanshtravel.com Mo: +91 98984 95155 Please find PDF   
      • 452 Mailbox delivery restricted by policy error

        We have been testing Zoho desk for about a week now and have been forwarding emails in via an Exchange Online Mail flow rule without issue until yesterday. Suddenly yesterday morning we started getting the vast majority of the emails stuck in Pending
      • Send Email reply on behalf of Agent

        Hi, When using the send email reply via the API I can set the reply on behalf of the customer by using impersonatedUserId in the header of the API call. Is there a way to do this for Agents too? I need to be able to send an email reply on behalf of an
      • Sharing Tickets to a team within a department

        Hi there, We have a need for one department to be able to share tickets to a specific team within a department, I'm wondering if this is possible? All the shared tickets are going into the 'Shared Tickets' view for the whole department but is there a
      • Removing To or CC Addresses from Desk Ticket

        I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results
      • Do not use isnull()

        Does not always return booleans. Can also return null. Never use this function. Just use var==null instead.
      • Organization wide Account and Contacts Visibility/Sharing Capabilities?

        Has anyone figured out a way to make visibility or sharing of Accounts and Contacts to be available across the entire organization without having to have every individual user edit their Sharing permissions? For our sales folks they need to be able to
      • Is there a way to configure dark mode for Campaigns emails that go out to customers?

        I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other
      • When Does WorkDrive integrate with Books?

        When Does WorkDrive integrate with Books?
      • How do I import Connected Records for a Deal?

        Can you point me to an example of the CSV file that would add related records to an existing CRM Deal? I imported a Deal, then tried importing a connected record using a unique ID that references the Deal ID, but it doesn't attach it to the Deal rec
      • FSM integration with Books

        Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
      • How to close an estimate ?

        Hello, I have created estimates, and converted them to invoices to get 50% payment. Now I have 2 cases where the estimate stills shows status partially invoiced, however: 1. for one of them, project stopped half way, so the remaining part will never be
      • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

        Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
      • How do you print out the invoices comments

        I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.
      • Unable to load a specific image

        Hi I am trying to upload an svg file, which reports that there is "a problem with the file", but does not say what sort of problem. I can't find anything which says which files are supported, so it may be it does not support svg. (which would be a real shame) The file itself will open in either Firefox or Chrome without problem. For the moment I am using a png file, which does not zoom well of course. David
      • Why does the Address field show the wrong map location even with a correct Pincode?

        I am noticing an issue with the Address field map in Zoho Creator. When I enter a city name that exists in multiple locations within the same state, the map sometimes points to the wrong area even if I have entered the correct Pincode. Currently, it seems
      • Uploaded files are not included when using "Include user submitted data" in Email Notification

        In Send Email notification workflow in Zoho Creator, there is an option called "Include user submitted data" which allows the email to contain all the form submission details. However, when this option is enabled, files or images uploaded through File
      • Books <-> CRM synchronisation with custom Fields

        Hello, We are synchronising Books Customers with CRM Accounts. In CRM Accounts I set up last year a "segments" multiselect field shown below In Books, I set up a custom multi-select field with the same value as in the CRM And set up the synchronisation inside Books. Want to synchronise the Books Segments with the CRM Segments, but the later doesn't exist, and another non-existing is there ?! First, I don't understand where the field Segmentation is coming from. Second, I set CRM Segmentation to sync
      • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

        Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
      • Archive Option in Conversation View

        Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
      • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

        We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
      • Outlook is blocking incoming mail

        Outlook is blocking all emails sent from the Zoho server. ERROR CODE :550 - 5.7.1 Unfortunately, messages from [136.143.169.51] weren't sent. Please contact your Internet service provider since part of their network is on our block list (S3150). It looks
      • Track Marketing Automation Campaigns in Zoho CRM

        Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created in
      • Zoho Social API for generating draft posts from a third-party app ?

        Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.
      • Temporarily rate limited due to IP reputation.

        We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
      • Incorrect Functioning of Time Logs API (Version 3)

        We need to fetch the list of time logs for each task for our company internal usage. We are trying to achieve it by using the next endpoint: https://projects.zoho.com/api-docs#bulk-time-logs#get-all-project-time-logs Firstly, in the documentation the
      • IMPORTANT: It doesn´t search for letters with portuguese characters.

        Some of my articles have for example the word "vídeo". But if I search for "vídeo" it doesn´t find them. If I search for "video" it does find them. Idealy, it should find the articles either way. But if I have to choose, it would be better to find the
      • IMPORTANT: It doens´t show full article name on search - Should add line break

        When we search for articles, it doesn´t show the full name. There should be a line break so the user can see the full article name, otherwise the user can´t know if that´s the article he/she is looking for. This is very important, otherwise the user has
      • Zoho Books - Payment Gateway - Revolut

        Hi Books Team, My feature request if to include the popular platform Revolut as a payment collection option on invoices in Zoho Books. Please upvote if you are also looking for this option.
      • Zoho Books | Product updates | January 2026

        Hello users, We’ve rolled out new features and enhancements in Zoho Books. From e-filing Form 1099 directly with the IRS to corporation tax support, explore the updates designed to enhance your bookkeeping experience. E-File Form 1099 Directly With the
      • Kaizen #233 - Generating AI-powered Follow-up Emails Using CRM Functions and Widgets

        Hey everyone! Welcome back to another interesting post in the Kaizen series! Sales teams regularly capture interaction notes in CRM after speaking with prospects. However, drafting a follow-up email that reflects the conversation context can be repetitive
      • Connect Bank in Zoho Books

        Can I connect UOB or Ariwallex in Zoho Books?
      • Using MPN across multiple SKUs and inventory tracking

        I have several different SKU's that share a common MPN and would like to track inventory by MPN. SKU1 has MPN1 assigned SKU2 has MPN1 assigned Here is an example If I start with 5 of MPN 1 in stock I want each SKU1 and SKU2 to show as 5 in stock, If I
      • Extend Zoho Canvas Customization to Zoho Creator Forms and Reports

        Currently, Zoho Canvas allows users to design and customize the UI of Zoho CRM modules with a much better visual experience. This helps organizations create cleaner layouts, improve usability, and design interfaces that match their workflows. However,
      • Marketing Tip #1: Optimize item titles for SEO

        Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly
      • Feature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)

        Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).
      • ZOHO Books Query

        Good day, Can someone please advise. I recently migrated from ZOHO Invoice to ZOHO Books. No that I want to use the inventory on Books I cant as all my items have transaction history. The person I spoke to at ZOHO said I need to create a new Company profile
      • Best way to schedule bill payments to vendors

        I've integrated Forte so that I can convert POs to bills and make payments to my vendors all through Books. Is there a way to schedule the bill payments as some of my vendors are net 30, net 60 and even net 90 days. If I can't get this to work, I'll have
      • Next Page