Create a list from 2 customs modules
Hello, We'd like to create a list in Zoho Campaigns from 2 custom modules in Zoho CRM. Is it possible ? We need to create a workflow with two triggers (a AND b) from 2 distinct custom modules.
What does it mean when your email gets no opens?
Not a single open from 50 contacts. So does this mean my email is going to their spam folder?
Synch from CRM to Campagin
Is there a way to find all the fields the Campaign is importing and list the unmapped fields so can either add a new field or correctly map it. It seems you have to keep mapping one at a time and if it is already in campaign then you get alert already in campaign. It would be so much easier if we knew only the ones which need mapping or to be added. I want all the fields that I added in CRM as a view to be added in CRM but not all zoho fields, only the ones I added in a particular view.
show zoho crm data from a zoho autoresponder email
How to populate zoho crm data in a zoho form and launch in a zoho campaign email autoresponder so my leads can verify their data and make changes. Then I want to ask further questions in another form and do some processing.
Email personalization
A couple quick questions from a newbie. So I am testing out the broadcast email capabilities in the system. I sent a test email to myself with the personalization merge fields included. You can see below. My question is, what if someone does not have a first name in our system? What gets populated in the name location? Hoe can i verify that this is indeed correct in sending? Do I have to have a test recipient be a contact prior to test sending? Thanks! Email below... Hi FNAME, I recently presented
Considering Switching from ActiveCampaign--Can I Mimic AC's "tag" Feature?
Hi, all! I currently use ActiveCampaign for email marketing, but I'm a ZohoOne subscriber, so it makes sense to use Zoho Campaigns if I can. Couple of questions: 1) Is there a way to set up some sort of tags for the purpose of creating segments? 2) If you've used ActiveCampaign, is it a fairly easy switch, or is it going to be a major headache? I'm wondering if I'm better off just staying put or not. Thanks so much!
Sync Services Not Working
Hi Can someone from Zoho please help me with my account, the snc services are not working with my CRM account. And the second problem is that Campaigns tells me to upgrade my account for campaigns because I have reached my limit? I had 13 000 contacts and my account limit is 20 000, can we get this sorted out please. Regards, Shaun
Campaign time
Hi, Im trying to edit the time for campaign to be sent out but I find that the change will take up to 24 hour to take effect. Is there a way I can just click and send the campaign innthe moment (no scheduling). Thank you.
Are Sales SDR/BDR email campaigns possible?
I am trying to see if I can use Zoho Campaigns to craft a very simple workflow/campaign that would be useful for my Sales Development Reps (SDRs). Something like send a few emails over a few days, then create a task for a call, then another email, etc. First challenge - I can't seem to create very simple emails that would just be simple text, something like a person would send to another person. I can't find a way that gets rid of the email header and footer, for example. Second challenge - say
This email address has been already used in some other organization. So you cannot add/invite this user.
Hi, Someone in my firm is trying to add me as user to Campaigns, but I already created my Campaigns account with my email roman@modelcapitalmgmt.com. So when he tries to add me as user, he's getting a message: This email address has been already used in some other organization. So you cannot add/invite this user. Can you please delete my Campaigns account for roman@modelcapitalmgmt.com, so he can add me? Thank you, Roman Chuyan
Announcing Zoho Campaigns' integration with Zapier
We're elated to announce that Zoho Campaigns integrates with Zapier to help you customize and automate various email marketing process. Zapier is a platform that allows you to connect important business apps and create automated workflows. With the Zoho Campaigns - Zapier integration, you can run your email marketing in tandem with other platforms, create a path for data flow, and save time. A bit more about Zapier: In Zapier, everything is centred around smart workflows called Zaps. To create
campaign approval times??
I have been waiting for over an hour now for approval to mail the same email (cloned) I sent on Friday. I thought there was an error, so I made an minor adjustment and resent for verification.
Can't edit campain
When I try to edit a campain, it doesn't load, just keep saying 'Loading'
"Group" emails not importing
Hi There, We offer a B2B service to Industry Partners / Professional services that often use a Group email address for reception & or admin purposes. We have their consent & wish to email these Businesses with our offer & processes ect (which Zoho calls groups) however on my last import all "Group" address were not imported - can you please advise/update our account so we can email these business. Thanks
Campaign Emails
Hi, When we send a newsletter email regarding our company to our costumer, they get it as a promotional email. Is there any way to send them as a directly to costumers' inbox instead of their promotional emails? Thanks. Fehmi
Email delivery to contacts with soft bounce status
We have an event website and people register on a form that is connected to zoho campaigns via the API. The api then triggers an email asking for a confirmation (essentially a double opt in). The problem we have is people who are on the database and tagged as a soft bounce are not receiving the 'please confirm' emails that the system automatically sends. Can you advise/help to address this issue please. Thanks
Unable to insert Hyperlink to the Image
Hi, I am unable to hyperlink the inserted image. When I try to insert the hyperlink>> save and close >> Preview the draft, the hyperlink is not available. Please assist this is very URGENT. Regards, Auralyn
List Management API Limitations?
I've been spending some time trying to digest the api documentation, but have run into a stumbling block. There is one particular List Management API (addlistsubscribersinbulk) that, using Postman, I have successfully posted a new user email to the list of, but I need to include a variety of custom fields as well (first name, last name, company, phone, etc). I've also seen that you have a custom/add function but not any way to post to those new fields. Is there some amalgamation of the two that enables
List not showing when setting up a sync in campaigns
I am trying to create a sync to an already existing list in Campaigns, but the list is not showing up in the dropdown. The list already have another two syncs mapped to it. Is there a limitation on the number of syncs a list can has? Or is it a bug? Cheers, Daniel
Responsive Email Templates Inserted Inside 600px Table
I am currently trying to import responsive email templates we have created in to campaigns. I am running in to an issue where the template gets set within a 600px table once I get past the import screen, and persists when sending a test email. This is the specific code that campaigns seems to be inserting: <body class="ze_body" style="font-family:Verdana,arial,Helvetica,sans-serif;font-size:13px;"> <center> <table width="600" style="margin-top:20px;" cellspacing="0" cellpadding="0" border="0">
Unsubscribes Not Moved to Do-Not-Mail
After a recent campaign, we had a handful of unsubcsribes, but none of these people made it into the "Do-Not-Mail" list. Why is this, and how can i rectify it?
Tip of the week 40 - Know the smarter side of your email marketing software (Part 2)
In the previous part, we discussed why an email marketing software is not only a time-and-effort saving medium and how it can optimize your entire process. Today, we are going to put forward additional reasons to validate the same. And in the process, help you maximize your email marketing software. So here's our second set of reasons: 1. Email Preview If designing a perfect newsletter is one thing, making sure it renders properly across platforms and devices is another. Different people use different
Email Campaigns and Automation
Hello, I had a few questions regarding email campaigns and the automation that goes with them. 1. If I send a campaign and the recipient opens it and clicks through it, can I then send another email targeting these people with an “are you interested in” email campaign. Essentially to try and get them to buy more products. If yes, how automated can this process be? Will I have to manually do this each time? 2. Can I target clients based on if they don't open an email? How automated can this be? 3.
Ask the Experts 06 - Smart Email Marketing with Zoho Campaigns
Note: Ask the Experts is a virtual, 5-hour Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone! Are you looking for smarter ways to create and send your email campaigns? If yes, we're hosting our sixth 'Ask the Experts' session for you all, next Wednesday. From answering all your questions with
Manual review problem
Hi, Is there a way of removing the the email review feature in Zoho campaigns? I find this feature unnecessary and quite frustrating as a review can take up to 30 minutes. The emails that we send out are part of the service that we offer as an online community to our paid members, and are not used for marketing purposes. Please let me know. Kind regards,
Zoho CRM sync with Zoho Campaign
Is it possible to sync the vendor module contacts in CRM into the Zoho Campaigns contacts sync?
Zoho Campaigns to CRM - Opt Out not syncing
Hi! I have run a campaign from Zoho Campaigns creating the initial list from a sync from Zoho CRM. The contacts who have responded to the canmpiagn and unsubscribed (and are now marked as Do Not Mail within Zoho Campaigns) are not being updated back to Zoho CRM. The Email Opt Out flag remains blank in Zoho CRM. The campaign status is being pushed back to the Contact record in Zoho CRM and I can see this in the contact record. The campaign status field shows the history of status changes. I origionally
Captions to photos
How do I add a caption below a photo?
Why my images on campaign appear extended vertically when it's previewed?
Hi, I'm trying to make new campaign right now and the images don't work well. I'm putting two images in a campaign and I think the size of them are small enough (One is 68.1 kb and the other is 235 kb). But those are appear extended vertically when I previewed it. For your information, these are look totally normal when I'm editing and I sent a test email to my iPhone. I'd love to know some tips for this. Regards, Misaki Kinjo
Sharing Campaign Email Templates
I have read so many articles but all appear to be outdated. I create a template for our standard users so they can created newsletters. The don't appear to have any access to see or choose the template when creating the email campaign. Setting admin shows they should have access but they still don't. There is no ability to share the folders(old solution) there is no ability to assign custom role other than making them admins... What do I do?
Email Opened Recipients Date/Time (Exporting) Zoho Campaign
Hi, Is the exporting feature for opened contacts with the total opened counts and time in Zoho Campaign available? It can really save time if this will be included in the "Opened" exporting.
Zoho Campaigns presents a live Twitter chat themed 'Smart Email Marketing' on 30th July, 2019
Hello, everyone! We're glad to see your Community engagement, and it's great to answer all your questions. We've got some news for the month! We’re up next with our second live Twitter chat, that’ll take place on 30th July, 2019, Tuesday, from 10:00 AM to 11:00 AM PDT. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part in
API Get Mailing Lists error 500
Hi, I'm trying to get a list of mailing lists from the campaign module but I get error 500 back and some HTML. My API call is: https://campaigns.zoho.com/api/v1.1/getmailinglists?resfmt=JSON I have set a header: Authorization: [my_api_access_token] Any ideas what could be going wrong? Thanks, Colin.
zoho campaigns
what is difference between campaigns created in zoho campaign and marketing hub?
Duplicated email address
We facing the issue when i try to add the new email id in sender Duplicated email address found while adding your sender address.
Instant sync from CRM cannot import date/time propery to Zoho Campaigns
Hello, We have problem with instant sync of leads from zoho crm to zoho campaigns. Date from CRM to Camapigns is imported as 12/31/1969 I made several tests, and they indicated that it is problem of instant sync. When I run one time sync of all leads, date is synced properly. Any idea how to solve that. Thank you in advance, Ivan
Mandatory fields are not found error while scheduling the mail campaign using api
Hello, I'm getting this below error while scheduling mail campaign using api.. my code below: string access_token = GenerateAccessTokenByRefreshToken(); var RestClient = new RestClient("https://campaigns.zoho.com/api/sendcampaign?isschedule=true&authtoken="+ access_token + "&scope=ZohoCRM.modules.all,ZohoCampaigns.campaign.ALL,Aaaserver.profile.Read&resfmt=JSON&campaignkey=3f9b684d7df659d2fc04d6948be30cb435be57b81e35b5b4&scheduleDate=07/18/2019&scheduleHour=12&scheduleMinute=40&am_pm=PM&sendingTZ=Asia/Kolkata");
DKIM
New to Campaigns and trying to get SPF and DKIM into system. No problem with SPF, but have been waiting for more than 4 days for DKIM to say it took. Looked at the GoDaddy scripts again and saw that the Zoho script was accurate in GoDaddy. We only need it for Campaigns, we do not use Zoho for our internal email system but use Google Suites. I also found the Domain Authentication request on the main Admin page, and put that script into GoDaddy two days ago. What is up? Larry Hands
Syncing Origin and to Leads only
Hello, I feel that the Campaign plugin for Wordpress is the right solution for me. I keep my contacts and leads in Zoho CRM and syncing will automate the task of updating it. But I still have some questions : * Will I be able to flag the newly subscribed contacts or leads as "Campaign" in the Origin field in CRM ? * Is it possible to sync all new subscribers from Campaign as Leads in CRM (rather than Lead or Contact) whether they have completed a Company field or not ? Thanks for your help.
"Do-Not-Mail"
Is the Email addresses inside the Do-Not-Mail list can be eventually deleted permanently in Campaign?
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