Contact list limit
Hello! Is there a limit to the number of contacts one single list in Campaigns can have? I am about to create a list of over 4,000 contacts and was wondering if there was a limit. Thank you!
reporting on emails opened or clicked
Hi is it possible to download the report in Campaigns which tells you when an email was opened, how many times. OR similar for clicks. I can view the report on screen, but I want to download it into csv or excel so that my sales team can use it to make sales calls based on level of activity in the campaign. Unfortunately these fields dont appear on the export list. Shona
ZOHO Campaign Dynamic Image Tags
We are trying to build a ZOHO Campaign that needs Dynamic images to be inserted based on Active Properties in ZOHO CRM. We currently have all the images in Dropbox. What are our options? Does ZOHO Campaign support Dynamic Images Tags to be inserted?
Cloning an automated and then sending for review
I have an automated email campaign with 14 active messages. I want to make some edits to the message so have cloned a message and edited it. I then want to replace the original message with this cloned message, however it is not giving me the option to send it for review and I therefore also can't make the message active. Please offer advice.
Sync contacts for non admin user
Hi, I'm the admin of my company's campaigns and CRM account, and I have to more user under my account. None of them are admin in Zoho CRM or in Zoho campaigns. They are the one using the campaigns not me. I just the admin. They need to be able to sync only their leads, meaning userA can only see his own leads and userB can see only userB own leads. Is it possible? Right now, when they create a sync and choose "my leads" they only sync my leads (admin) not theirs. thank you for any help. Daniel
What are these lists & Where are they coming from: AutoresponderToWorkflowList_140045000005304042
Recently, I have seen new lists being created within my Zoho Campaigns account. The lists have a various number of contacts assigned to them. It seems like they are being autogenerated (because none of my users created them). Does anyone know how or why these are being created?
Problems with Zoho and Outlook
Hello, I am facing a few problems with Zoho Campaigns and Outlook (Web). We are not able to see any background images when we configure emails. Today, we are facing another wierd issue where we are not able to receive test emails to our hotmail / outlook account at all. Could anyone please help me out? Regards, Ajitem
Use custom CRM fields to create segments in lists
How do I use the custom crm fields i made to create segments in the campaign lists/syncs? Also can I create lists based on crm field criteria and have the users unsubscribe from each new list at a time instead of an opting out of ALL emails with one click? We offer a large variety of email content ie. sales, product info, events etc
Compressed folder will not upload with HTML
I have a zipped folder containing my pictures for my HTML campaign, and it will not upload. The page will not move forward after I have both my HTML campaign and zip folder selected on the content page. Is there something I am doing wrong?
Contacts "Campaign " field not visible in Campaign App
I have contacts with assigned campaigns in the Contacts App. The Contacts App is sync to the Campaign App But I am unable to see the "Campaign" field in the Campaign app to send a new email campaign only to this segment. Note: I can not is this field if I try to create a segment of my sync contacts either.
how can I conect a link to the funccion
We want to conect the link with special caracters http://www.evacolor.com/pagina.php?pag=28 to the funccion VIEW IN A BROWSWER in the top of the EMAIL. In this link has been put our Email in HTML Versión to see in the browser. This link is not accepted by ZOHO CAMPAIGNS. how can we link it with Click here How can we achieve this? Thank You George
Deleting contacts / Contacts Limit Issue
Hi, For user puneet.maheshwari, under contacts, there are a list of tagged user under contacts - > list management which is coming at around 12K approx. If you goto home -> dashboard, it shows 25K which is causing issue with our email campaign limit. We have to see if we could delete the one's not present in Contacts - List management. Please let us know if this is possible. Thanks Shankar.S
Campaign
Dear all, I'm studying Compare Zoho CRM editions pdf file. What is the difference between Marketing campaigns (in Marketing automation) and Zoho campaigns ? Thank you.
I have a list of contacts I can't seem to delete!
I have a list of contacts I can't seem to delete. Whether I bulk select them and try to delete, or delete them individually, I can't delete them and I wish to remove them so I may import another list that will max out my available list amount. They are taking up room for the amount of subscribers Im allowed to have.
Campaign editing
How can co-workers edit a newsletter set up in campaigns?
Unable to see Email campaigns for a user
Hi, We have added a new user suhas[dot]kulkarni[at]bankerbay[dot][com] to Zoho Campaigns. But this user is unable to see any of the Email campaigns of other existing users. How is this synced to this users account ? Could you please help with this. Thanks Shankar.S
can i use zoho campaigns to create a webinar reminder Autoresponder series
Has anyone created an auto responder series to remind users of the webinar date? I recall seeing a feature that would use the Date of the Webinar and calculate it backwards. 5 So if Webinar was on Jan 21 and someone signed up for the webinar 14 days in advance they would receive an email based upon the numbers of day before the event and when they opted in. Day - 15 Conformation email Reminders Day - 14 day - 7 Day -3 Day -2 Day -1 Day of event This seem like a lot of work but
How do I start a campaign, what are alll the uses of a campaign? How do I build an email list.
How do I start a campaign, what are alll the uses of a campaign? How do I build an email list.
other MX and receiving of reply messages
hi my custom domain was added as verified domain to zoho campaign if MX entries will show other domain, which is different from zoho campaign domains 1) will be sending (on zoho campaign servers) work well? 2) and can i receive reply messages from sended emails?
Subject of email campaign starts with [TEST]
My campaign email's are being sent with the subject in the email as [TEST] and then my subject line - how do I stop this? Thanks,
Impossible to generate ZCS CRM
Hello On my company i have associate may campaign count with Zoho CRM without difficulties My colleague cjourand@groupe-links.com can't genrate his ZSC key form Zoho CRM, and I try to help him When we try to connect campaign to CRM we receive the message "Unable to process your request" can you give expalication or reason to this problem or a solution to finish this association Thanks you so much Philippe Pineau
personal template
Hello Is it possible to transform an emailling as a personal template on my library ? Thanks you for your help Philippe
by which criterias of feed RSS campaign sends emails?
hi! RSS campaigns tuned to send email every day at specified time. need RSS feed file be updated every time before sending? how can i show for RSS campaign that feed file was changed? or RSS campaign sends emails (every programmed time) despite of changings at feed file?
Unable to add a user to Campaigns
Hi, We have added a user suhas[dot]kulkarni[at]bankerbay[dot][com] to our CRM account but when we add this user to Campaigns we get the error saying "This user already exists in some other Organizations". Screenshot attached. Could you please help. We saw that you will have to remove this user from the other organization for this to work. But then this user should have access to the other Organization also. Thanks Shankar.S
Automatically Delete Contacts
After an automation email is completed, please give the option to automatically deleted the contact. We are constantly adding new contacts that we want to receive the trickle, after that we want them deleted. There is no reasonable way to do this!!!
Few questions with campaign
Hi, I'm trying to implement Zoho Campaing in my company but my boss have few questions, I'm looking for some info but maybe you can help me faster. Here is the point I need infos : I got my contacts List in campaign, they come from my CRM, I need to know if a user unsuscribe from my mailing list, can i see it in my CRM? if a user unsuscribe from a list, does it means he will unsuscribe from all my mailing list? Can i change my subscription address? i registred with my address to test it but i won't
how to send rss campaign only in text format?
hi! how to send rss campaign only in text format?
Bulk Delete Contacts That Dont Belong To A List?
I have a lot of contacts that don't belong to any list. How do I bulk delete these?
Unsubscribed to subscribe
Hi, I've got one of my contact who unsuscribed to my mailing list by mistake. How can I change the status of this contact so he can be back to my contact list? Thank you for your help,
Hard Bounce error email adress contact
Hello I had some contacts hard bounced on my list In fact for someone, their email adress wasn't registered correctly Is it possible to modify the email for these contact, and out the contact from the hard bounce list to reactivate in a campaign list If it's possible how can do it, I haven't find the solution Thank you to help me Philippe
Custom Fields
I need to be able to add a new custom field to be able to segment my customer list for an upcoming campaign. When I tried to create the custom field it said I had reached the limit and couldn't create any more. I deleted an existing custom field and tried to create the custom field I need but it still says I've reached my limit. How many custom field am I allowed and why won't it just let me delete on and create a new one? This is starting to restrict my ability to produce targeted campaigns as I
Remove contacts
Hello, We would like to import new contacts to create an email campaign, not to reach the maximum of 2500 contacts, we try to remove our old buddy lists, but this message: You are not allowed to remove more contacts because you've already exceeded the maximum limit of deleting contacts for this organization. For further information, please contact our helpdesk to support@zohocampaigns.com. How can we remove our listings? Thank you for your help
How to add emails from leads on CRM and social media icons onto campaign template
Hello Trying to send out a campaign and would like to find out how to do both above mentioned tasks in one campaign. I will be using a custom template. Thanks
how to filter sent campaign by author
hi, how can i filter sent campaigns by author and also, can i select multiple campaigns so i can delete them? thank you.
deleted email exclude
I am getting this problem, i can not sending email of my contact´s list, show the alert with message "my email is exclude", Thanks!
How do I send a mass email in Zoho?
I am trying to use a Word.doc as a template and send it out to my prospects regarding a show that is coming up very soon. I do not want it to be an attachment. I want it as the body of the email. Thanks Dave K
Update of CRM views when synching
We have a CRM view called "Prospects" that synchronizes to Campaigns. When a Prospect makes a purchase, we update a field to "Contracted" and this contact then disappears from the CRM Prospects view. However, he does not disappear from the Prospects list in Campaigns and he continue to get sales e-mails, even though he is already a customer. How we do we remove a subscriber who is no longer a member of a CRM view automatically?
Is it possible to import a new variable data field into an existing database
The Mass Update function only seems to allow us to import a single piece of static data to an existing database so is there some way of being able to append other data to an existing database? I have a customer who wants to send me an individual coupon code generated by them to add as a custom merge field for every record on our database. Is it possible to add this somehow please?
In regards to Free plan
Please clarify difference between Subscribers and Number of emails, as per free plan I can send 12000 emails / month, but the limit is showing only 2000.
Tell a friend - Sign up form
Hi there, I've realized that the sign-up link in the email that people receive from the "Tell a friend" feature is not working. It links to this error message: Problem in optin! The list to which this sign up form is integrated has been made inaccessible. Please contact the website administrator. But my list are open to opt-in (see attachments). Can you help please? Thanks, Lucie
Next Page