【Zoho CRM】「メールの信頼性のレポート」の紹介

【Zoho CRM】「メールの信頼性のレポート」の紹介

こんにちは！弊社サポートチームが作成した「Zoho CRM のアップデート情報」の記事の中から１つ取り上げて紹介します。
 

メールの信頼性のレポート機能リリースのお知らせ：https://zurl.co/zoTu 
*当機能はZoho CRM スタンダートプラン以上、
すべてのデータセンターでご利用いただけます。(2023年10月時点)

 
◾️️機能概要

Zoho CRM の各組織から送信されるメールの信頼性向上につなげるための機能として、「メールの信頼性」レポート機能が追加されました。
このレポートでは、メールの到達・不達状況や信頼性に関する指標データを確認でき、
信頼性スコアを向上させるために取るべき対応策を提案します。 

信頼性に関するレポートは、送信元のIPアドレスにおいて報告されたメールの不達件数や
迷惑メールとして処理された件数 などのデータをもとに作成され、以下のレポートを確認できます。
 
1.アカウントにおけるメールの信頼性スコア
2.信頼性を向上するための対応策の提案
3.不達に関するレポート
4.信頼性スコアの変動



 
 
詳細、利用する上での注意点は、冒頭でご案内した記事のほか、以下のヘルプもご参考ください。


◾設定手順
 
メールの信頼性レポートは、Zoho CRM の管理者が以下の手順でご利用いただけます。
・設定 > "チャネル" の中のメール > メール到達率の向上 > メールの信頼性
 

以上、いかがでしょうか。
Zoho CRM からメールを送信する機会がある組織の方は、実際の画面をぜひ、確認してみてください。
 

▶︎その他のZoho CRM アップデート情報はこちら
 

この投稿が参考になりましたら、フォーラムからぜひリアクション（投票）をお願いします！
…………………………………………………………………………………………………………
 
＊＊Zoho Japan Communityのフォーラムに投稿された情報を、いち早くGETしませんか？＊＊
 
︎Zoho Japan Community フォーラムの右側「フォローする」ボタンをクリックすると、最新の新着投稿やコメントをメールでお送りします。
通知が多いと感じる方は、興味のあるサブフォーラムの投稿の通知のみを受け取ることも可能です。
（フォーラムTopから興味のあるサブフォーラムをクリック後「フォローする」をクリック）
 


 






        • Recent Topics

        • Make Camera Overlay & Recording Controls Visible in All Screen-Sharing Options

          Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an improvement to the screen-recording experience in Zoho WorkDrive. Current Limitation: At the moment the recording controls are visible only inside the Zoho WorkDrive tab. When

        • Write-Off multiple invoices and tax calculation

          Good evening, I have many invoices which are long overdue and I do not expect them to be paid. I believe I should write them off. I did some tests and I have some questions:  - I cannot find a way to write off several invoices together. How can I do that,

        • Rebranding Options for Zoho One

          We need the addition of rebranding and white-labeling settings directly within the Zoho One Admin Panel. This feature should allow organizations to customize the unified portal with their own logo, brand colors, and custom domain mapping (e.g., portal.company.com).

        • Tip #57- Accessibility Controls in Zoho Assist: Mobility- 'Insider Insights'

          Remote support should be easy to navigate for everyone. For users with mobility-related accessibility needs, long sessions and complex navigation can be challenging. Zoho Assist’s Mobility Accessibility Controls simplify interaction through keyboard-based

        • Total Cost in reports showing zero

          The image below shows my issue. The column Total Cost should show the cost to our company based on hours logged and the employee's rate. For instance, if the person working on Subtask 1 is paid 20/hr, then Total Cost should display $160 ($20x8 logged

        • To print Multiple delivery notes in batches

          In Zoho Books, we can print a Delivery Note from an Invoice using the Print Delivery Note option, but it is non-editable and always prints all line items from the invoice. Our requirement is to deliver invoiced items in batches and print delivery notes

        • Invoices not arriving and mail server settings

          I am having an issue where some clients are not receiving invoices. I have configured Zoho Books to send on my behalf and configured the appropriate SPF, DKIM and DMARC settings on my mail server and tested these as working. I get the CC'd copies so I

        • UPLOAD A CREATED PDF AUTOMATICALLY

          Using the html header pdf+print button, I have managed to find a way to have a user create a pdf using entered form data. Using the schedule button, I can have a "file uploaded" pdf mailed to someone as an attachment. The missing piece is to be able to add the pdf, created in that html page to a file upload field automatically? Right now one has to save it to computer and then upload it in a FILE UPLOAD FIELD. Any help would appreciated !  

        • Consolidated Department-wise Payroll Cost Summary Report

          Hello Zoho Payroll Team and Community, I am writing to discuss a reporting requirement regarding department-level expense tracking within Zoho Payroll. As we scale and manage salary distribution for employees across multiple departments, such as Accounts,

        • How to remove chat icon from knowledge base?

          I have set up a knowledge base to hold FAQs and documentation. It is currently standalone, and not integrated into our website. On every page there is a chat button in the bottom left corner that says "We're offline, please leave a message." How can I

        • Missed chats on WhatsApp closing after one minute

          Hi, we have added WhatsApp as a channel. However, if a chat is not picked up within 2mins, the chat is marked as missed and is closed within a minute. Why are they not staying in our "missed" queue for 24 hours as per our WhatsApp preference settings?

        • [ZohoDesk] Improve Status View with a new editeble kanban view

          A kanban view with more information about the ticket and the contact who created the ticket would be valueble. I would like to edit the fields with the ones i like to see at one glance. Like in CRM where you can edit the canvas view, i would like to edit

        • Automated Dismissal of Specific Notifications and Centralized Control of Toast Notification Settings

          Dear Zoho Team, I hope this message finds you well. We would like to request two enhancements related to notification handling within Zoho Desk: Automatic Dismissal of Specific Notifications: Currently, when certain actions are taken in the ticket list

        • Show field in spreadsheet view depending on other field value

          Hello. Not sure if this is possible but let's say i have spreadsheet view in Creator with four different fields Field A, B, C and D Then i have a field named Response which for one record could contain only one of the pre-definde choices below A, B, C

        • Intergrating multi location Square account with Zoho Books

          Hi, I have one Square account but has multiple locations. I would like to integrate that account and show aggregated sales in zoho books. How can I do that? thanks.

        • Zoho Learn Zapier Integration

          Hello all, Is there any plan to integrate Zoho Learn with Zapier? It seems almost all Zoho products are in Zapier, with the exception of Learn and Marketing Automation.

        • Notice: SalesIQ integration paused on Zoho Sites

          I have this notice on my Zoho Sites in the SalesIQ integration setup. Can someone assist? "This integration has been temporarily paused for users. Reconnecting SalesIQ after disconnection will not be possible until we provide further updates." thank

        • Differences between Zoho Books and Zoho Billing

          Without a long drawn out process to compare these. If you were looking at these Books and Billing, what made you opt for one and not the other. Thanks

        • New Feature : Copying tickets with all the contents such as conversations/history/attachments etc

          Sometimes our customers and distributors do create tickets (or send emails) which contain more than one incident in them and then also some of the further conversations which are either created by incorrect new tickets or replies to old tickets are being created as combined tickets. In such cases we require to "COPY" the contents of the tickets into separate tickets and merge them into their corresponding original tickets. The "CLONE" feature doesn't copy the contents (especially the conversations

        • Como se agregan los empleados

          Necesito saber si para agregar empleados los mismos necesitan tener licencias

        • Deluge Error Code 1002 - "Resource does not exist."

          I am using the following script in a Custom Button on a Sales Return. Basically, the function takes the information in the sales return (plus the arguments that are entered by the user when the button is pushed) and creates a return shipping label via

        • Adding multiple Attendee email addresses when adding a Zoho Calendar event in Zoho Flow

          I am trying to integrate Notion and Zoho Calendar via Zoho Flow. However, the Attendee email address supported by Zoho Calendar - Create event only supports one email address, so I am having difficulty implementing automation to automatically register

        • Graceful Handling of Exceeded Option Limits

          Hi Zoho SalesIQ team. I would like to submit a feature request to deal with a bug in salesIQ Current Behavior (Bug): When a dynamic list passed to the Single Select Option Card contains more than 20 options, the Zobot stops responding (freezes/hangs)

        • System default SLA descriptions can't be modified

          The system default SLAs have identical descriptions for all SLA levels, but their settings differ. However, I am facing an issue where I cannot modify these descriptions and save the changes. The content of the description box can be edited but the changes

        • Adding non-Indian billing address for my Zoho subscription

          Hey Need help with adding a non-Indian billing address for my Zoho subscription, trying to edit the address to my Singapore registered company. Won't let me change the country. Would appreciate the help. Regards, Rishabh

        • Vendor legal and DBA names for USA users

          I would like to hear how Zoho Books users are handling DBA names in the vendor profile. If the Company name in the vendor profile has to be the legal name (line 1 of the W-9), whare are you entering the DBA name (the name that checks are made out to)

        • How to create one ZohoCRM organisation out of a multi-organization?

          Hi, we have a multi-org including two different Zoho CRM organizations for two companies using respectively EUR and USD as default currency. I was wondering if there is any easy way to merge the two organizations into just one, so that users may access

        • Gray screen while signing documents

          We are all getting a "gray" screen when trying to sign documents in Zoho sign. Anyone else having issues?

        • Projects custom colors replaced by default orange

          Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?

        • Interview booked through Invite but no Notifications

          We have a workflow that was developed through a developer/partner that was tested and worked. Today, we pushed a candidate through the process and invited them to an in-office interview. They were sent the booking link (as usual and as tested before successfully)

        • WebDAV support

          I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?

        • Automatiser la gestion des SLA dans Zoho Desk avec Zoho Contracts

          Les équipes du service client s’efforcent d’assurer un support rapide, régulier et fiable pour garantir la satisfaction de chaque client. Les accords de niveau de service (SLA) permettent de clarifier les engagements en définissant les termes et conditions

        • iOS App doesn't refresh for Document Creation

          Hello Zoho team, I have created a workflow to be used on a mobile iOS device which starts in Zoho Creater and ends with a murge and store function that then opens the newly created document within the Zoho Writer app. This process is working great however

        • Uploading a signed template from Sign to Creator

          Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach

        • Zoho DataPrep and File Pattern configuration

          I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex

        • Assistance needed: Activation of a domain

          Hello Zoho Support, I purchased the .com domain "primesolva.com" via Zoho 6 days ago. The domain is still pending, and I cannot access the DNS panel to add the TXT verification for domain ownership. Please confirm the registration status and help me activate

        • Operation not permitted

          I am trying to add an email address to the list of user but I am getting error Operation not permitted

        • Request to Permanently Delete Email User (info@mehbobgulf.com ) from Old Organization

          Please permanently delete the user email info@mehbobgulf.com It is still associated with my old Zoho organization. I cannot delete it because it shows ‘You cannot delete email. Zoho host’. I need to use this email in a new Zoho account.”

        • Client host [89.36.170.5] blocked using Spamhaus

          Hello please make make actions for delist ..... "Client host [89.36.170.5] blocked using Spamhaus"

        • Suggestion: Option to Re-run a migration

          As I'm going through a migration process, I like the IMAP migration tool, but it would be better if there were an option to re-run the same migration as configured. There's not even an option to copy/edit one that's already there. Just run if it hasn't

        • Next Page