One Place for All Your Automation Needs

One Place for All Your Automation Needs

All automation settings are grouped under Settings ()> Automation. This helps you find everything related to automation from one place.

Under Workflow Rules, Email Alerts, Email Templates, and Webhooks:
  • Use the Projects tab for project-specific settings.
  • Use the Tasks tab for task-specific settings.


Also under Automation, you can access Blueprint and Macro Rules for tasks.

If you have any questions, do leave a comment below or mail to us at support@zohoprojects.com.


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