Announcement: Canada Zoho User Group Meetups - Elevate Your Customer Experience
Hello, Folks!
We are thrilled to announce the Canada Zoho User Group (ZUG) In-person Meetups! Join Zoho experts and your peers in your city for a day of networking, learning, and knowledge sharing. We are coming to your cities in just a fortnight. Our focus will be on helping you deliver exceptional customer service and understanding the benefits of integrating Zoho Desk, Zoho CRM, and Zoho Survey.
Key Discussion Topics
Zoho CRM: Bridging the Customer Experience Gap. Empower your customers or partners to review or input their data within CRM. Customize record views to look contextual to your business using Canvas.
Zoho Desk: Stepping Up Your Customer Experience Game
Omni-channel Support: Offer seamless support through various channels.
Agent Productivity: Streamline workflows with functionalities like onboarding, branding, department management, SLAs, automation, and customization.
Personalization & AI: Use chatbots and targeted communication to elevate customer interactions.
Customer Happiness Surveys: Gather feedback, gauge performances, and implement continuous improvement strategies.
Zoho Survey: Maximizing Business Insights. Enrich customer profiles, enhance feedback loops, and track customer satisfaction. Streamline support ticketing, gather feedback on support interactions, and improve service quality.
There is much more to expect from these sessions. Besides listening to the presentations, you'll have the chance to get insights directly from Zoho experts during the networking session. And yes, I'll be there too, excited to meet all of you!
Date | City | Time | Link |
Jul 23, Tue | Vancouver | 9:30 AM - 1:00 PM | |
Jul 25, Thu | Calgary | 9:30 AM - 1:00 PM | |
Jul 30, Tue | Edmonton | 9:30 AM - 1:00 PM | |
Aug 1, Thu | Quebec City | 9:30 AM - 1:00 PM | |
Aug 6, Tue | Montreal | 9:30 AM - 1:00 PM | |
Aug 8, Thu | Ottawa | 9:30 AM - 1:00 PM | |
Aug 13, Tue | Toronto | 9:30 AM - 1:00 PM |
Networking Opportunities
Ample time will be dedicated to networking with fellow Zoho users and Zoho specialists. Share best practices, exchange ideas, and build valuable connections. Discover new strategies and insights to elevate your customer experience efforts.
Have specific topics you'd like us to discuss? Share your questions in the comments below or, better yet, come meet us in person.
Don't miss out and register now! We look forward to seeing you there!
Eagerly,
Ash | Zoho Desk
Topic Participants
Ash | Zoho Desk
Sticky Posts
Zoho Desk Virtual Meetup: US Central, October 5 - 7, 2021
After the interactive Virtual Meetups in the other regions, we are starting with the US Central and Midwest regions from October 5 to October 7, 2021. The dates for other regions will be announced soon. At this event, we will explore the topics whichZoho Desk Community Meetups 2019 - Canada
Hey there! Are you making the best use of Zoho Desk? Do you think meeting and learning from other Zoho users in your city would help? If yes, then Zoho User Group Meetups is the right place for you! We're happy to announce our first Zoho Desk User GroupJoin us in Mumbai for our first Zoho Desk Community Meetup!
Hi everyone, We're hosting our first ever community meetup in Mumbai and we'd love for you to be part of it! Whether you're a long-time customer looking to sharpen your skills, or a new customer looking to learn more about Zoho Desk, this meetup is the
Recent Topics
Set to Review for all
We are testing the use of Writer as part of an internal review process for statement of work documents and have found that when the document is changed from Compose to Review by one person, that is not reflected for all others who view the document. IsI’ve noticed that Zoho Sheet currently doesn’t have a feature similar to the QUERY formula in Google Sheets or Power Query in Microsoft Excel.
These tools are extremely helpful for: Filtering and extracting data using simple SQL-like queries Combining or transforming data from multiple sheets or tables Creating dynamic reports without using complex formulas Having a Query-like function in Zohostock
bom/bse : stock details or price =STOCK(C14;"price") not showing issue is #N/A! kindly resolve this problemSOME FEATURES ARE NOT IN THE ZOHO SHEET IN COMPARISION TO ZOHO SHEET
TO ZOHO sir/maam with due to respect i want to say that i am using ZOHO tool which is spreadsheet i want to say that some features are not there in zoho sheet as comparison to MS EXCEL like advance filter and other Features which should be there in ZOHOZoho sheet for desktop
Hi is zoho sheets available for desktop version for windowsTip #18: 6 Trendlines and when to use them in your spreadsheet data?
Charts are a great tool for visualizing and interpreting large chunks of data in spreadsheets. Zoho Sheet offers you 35+ chart options, along with AI-powered chart recommendations based on the data set you select. There are various chart elements thatPerform customized calculations with the new LAMBDA functions!
We released the LAMBDA function in Zoho Sheet in 2021, enabling customized calculations inside predefined functions. Now, we're extending LAMBDA's capabilities with six new functions. Each of these functions applies LAMBDA to the given input, performsTip #17: Easily share spreadsheets with non-Zoho account users
With efficient, collaboration-friendly options, Zoho Sheet is a popular choice among users. Sheet's external share links help you collaborate more effectively by sharing your spreadsheets with anyone outside your organization, including users who do notWork seamlessly with Sheet's shortcuts without affecting the browser
Navigating your worksheets and performing specific actions should be a quick and easy process. That's where keyboard shortcuts come in. Shortcut keys help you accomplish tasks more efficiently, eliminating the need to move away from the keyboard. WhatZoho Sheet for iPad: Improved UI, external keyboard support, and more!
The portability and capabilities of the iPad have made it an essential device in the business world. With this in mind, we had launched an exclusive Zoho Sheet app for iPad, with device-specific improvements and enhanced usability. Now, we're improvingThe new Zoho Sheet for Android: Seamless UI and advanced features
At Zoho Sheet, we know mobile apps have become the go-to platforms for creating, sharing, and storing information. And we understand the importance of an efficient and seamless app experience. We've been working hard on improving the overall user experienceZia in Zoho Sheet now makes suggestions on conditional formats, picklists, and checkboxes
Zia, Zoho's popular AI assistant, has been helping users succeed across Zoho applications since inception. In Zoho Sheet, Zia helps users efficiently build reports and analyze data with recommendations about data cleaning, charts, and pivot table. Also,VBA attached to button no longer works on external shared sheet
Hi - we have a Sheet that our clients use, which requires them to press a button once they've entered data. The button then triggers a flow via a webhook. The button works fine when editing within Zoho Sheet - however when shared externally it no longercan I use zoho sheet for survey?
Hi I wanna use zoho sheet for my ARY to know consumer better so i wanna have permission to do soHow to Avoid Impacting Other Users When Hiding Columns in Zoho Sheet
Hi Team, We’re experiencing a challenge with the column-hiding feature on Zoho Sheet during collaborative sessions. When one user hides a column, it becomes hidden for all users working on the file, which disrupts others' workflows. In comparison, ExcelWhat are the benefits of procurement software in a growing business setup?
I’ve been exploring tools that can help automate purchasing and vendor-related tasks. I keep hearing about the benefits of procurement software, especially for businesses that are scaling. I want to understand how it helps in streamlining operations,What formula to use in computing total hrs and decimal hrss
So , my data includes log im column , 2 breaks with 2 columns that says back and lunch and 1 column that says back and logged out. What formula should i use to be able to automatically have my total hours as I input time in each column? ThankyouReplacing email ID,
In zoho sheets If I am sending it as an email attachments can I replace sender email ID from notifications to my email ID.Latest Enhancements and Bug Fixes in Zoho Meeting
Hello there, We hope you're doing well. The latest updates from Zoho Meeting include enhancements like adding names for instant meetings, renaming participants, enabling text notifications for participant entry/exit, viewing details of bandwidth optimization,Multi-video feed in webinars, custom domain options, and our integration with MS Outlook
Hi there, We hope you're doing well. With your help, we have been able to release many useful features and enhancements in 2020. We, the Zoho Meeting team, would like to thank you all for the feedback, support, and encouragement you've given as we workedAdd co-hosts in meetings, manage webinar registration and other enhancements
Hello all, This month's updates allow you to add co-hosts while scheduling meetings. You can also control your webinar registrations better by allowing or blocking registrations from the domain or country of your choice. Read on to learn more. MeetingA new UI for distraction-free engagement in online meetings and webinars that scale up for 3000 attendees
Hello all, We're excited to share our new, refined UI for online meetings. Here's how the new UI will improve your experience during online meetings: We've re-designed Zoho Meeting's online meeting UI to enable users to fully engage in conversationsI Can't Clone Webinar that I Co-Organize
How do i get our account admin to give me permission to clone our webinars? I am a co-organizerLatest updates in Zoho Meeting | Calendar view, Zia integration with OpenAI, edit the recurring pattern in a recurring meeting, device error notifications revamp, and more.
Hello everyone, We’re glad to share a few updates and enhancements in Zoho Meeting, including the Calendar view, being able to edit the recurring pattern in a recurring meeting, revamped device error notifications, and other enhancements that you’ll findNew enhancements in the latest version of the Zoho Meeting Android mobile app.
Hello all, In the latest version of Zoho meeting Android mobile app (v2.2.6), we have brought in support for the below enhancements. Close account: Now users will be able to close their Zoho account directly from the app. Unmute toast message: If a userShare material, Lock Meeting and revamped feedback UI in the latest version of the Meeting iOS app.
Hello all, In the latest version of the Zoho Meeting iOS mobile app (v1.6), we have brought in the below enhancements. Share material in meeting: We have introduced share material during meeting that allows participants to view supported materials suchLatest updates in Zoho Meeting | New chat feature between an organizer and co-organizer in webinars, recording consent for webinar co-organizers and attendees in the Android app, and more.
Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: A new chat feature between an organizer and co-organizer in webinars, recording consent for webinar co-organizers and attendees in the AndroidLatest updates in Zoho Meeting | A new Files tab to manage all your PDFs, PPTs, Video files and recordings, live transcription , ability to lock settings and adaptive echo cancellation.
Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: A new Files tab to manage all your PDFs, PPTs, Video files and recordings, live transcription during sessions, ability to lock settings andLatest updates in Zoho Meeting | Meeting Rooms , Pin video feeds and customize from and reply-to email addresses
Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's what we've been working on lately: Introducing Zoho Meeting Rooms, an immersive solution for teams to connect over virtual meetings in video conference rooms. You can also pinLatest updates in Zoho Meeting | New top bar video layout, a revamp of our in-session settings and now import webinar registrations with a CSV file
Hello everyone, We’re excited to share a few updates for Zoho Meeting. Here's are some of them : We have moved audio, video, virtual background and preferences under a single settings pop-up for better user navigation. You can now upload a CSV file containingImportant update: Changes in email sender policies
Hello, This is to announce important changes to email sender policies from Google that may impact your use of Zoho Meeting. Restriction on public domains Effective February 1, 2024, Google is implementing policies that will affect the configuration ofCamera access
My picture doesn't appear in a group discussion. (The audio is fine.) The guide says "Click the lock icon on address bar," but I can't find it. Advise, pleaseChat for webinar session, schedule meeting session for 24 hours - Zoho Meeting iOS app update
Hello, everyone! In the most recent iOS version of the Zoho Meeting app, we have introduced the chat functionality for the webinar session. To access this feature, the Organizer should have the 'Public chat' option enabled on the Zoho Meeting desktopInvoice Copy 2005116990189
Please provide the invoice for the trancaction 2005116990189Darshan Hiranandani About
Hi, I’m Darshan Hiranandani, a dedicated software developer with a strong passion for creating efficient and user-friendly applications. With a degree in Computer Science and several years of experience in the tech industry, I specialize in full-stackLatest update in Zoho Meeting | On-demand webinars
Hello everyone, We’re excited to introduce our new on-demand webinar feature, you can now provide pre-recorded sessions that your audience can access immediately, no need to wait for scheduled sessions. Benefits of On-demand webinars : Scheduling flexibilityZoho Meeting iOS app update - Join breakout rooms, access polls, paste links and join sessions, in session host controls
Hello, everyone! In the latest iOS version(v1.7) of the Zoho Meeting app, we have brought in support for the following features: Polls in meeting session Join Breakout rooms Paste link in join meeting screen Foreign time zone in the meeting details screen.Zoho Meeting app update.
Hello, everyone! In the latest Android (v2.3.7) and iOS (v1.7.1) versions of the Zoho Meeting app, we have brought in support for the following features: Report Abuse option. WorkDrive integration. Report Abuse option You can now report to us any deceptiveZoho Meeting Android app update - v2.4.0
Hello everyone! We are excited to announce that we have brought in support for the following features in the latest version of the Zoho Meeting Android app(v2.4.0): 1. Start Personal Meeting Rooms 2. Revamp of the schedule meeting screen and meeting detailsIntroducing Zoho Desk integration and a few minor enhancements
Zoho Desk Integration We've now introduced an integration between Zoho Meeting and Zoho Desk to efficiently manage meeting-related customer inquiries. With this integration, you can track, respond to, and resolve meeting-related tickets directly fromNext Page