Announcing New Features in Trident for macOS (v.1.2.0)

Announcing New Features in Trident for macOS (v.1.2.0)

Hello Community,

Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them.

Creating templates

Earlier, you could save email drafts as templates in Trident. With the current update, you can create templates right from the "Templates" folder. These pre-written messages will help you save time and amplify professional communication.




Saving searches

If you use certain search keywords repeatedly, you can now save the search and access the emails that match those keywords without searching for them each time. Every time you click open a saved search, a new search will be performed, and the results will include the newer emails, as well.  



Customizing offline sync setting

One of Trident's hallmark features is its offline capability. When the offline Mail setting is enabled, you'll be able to access and manage your email accounts even without internet connectivity. With the new "Offline Sync Frequency" setting, you can now decide whether Trident syncs all the data offline every 15 or 30 minutes.

 

To leverage these new features in Trident, update the app to the latest version by following the steps below:

  1. From the system menu bar, click Trident.

  1. Select Check for Updates from the menu list.



Do give these features a spin, and let us know your experience and suggestions by submitting feedback from within the app. You can also reach us at
 trident@zohosupport.com.

To submit your feedback directly through the app, follow the steps below:

  1. From the system menu bar, click Help.

  1. Select Send Feedback.

  1. In the feedback window, enter the necessary details under Subject and Feedback Content.

  1. Once ready, click Submit.



We look forward to hearing from you!

Until next time,
Rowan Raj.


      • Sticky Posts

      • Zoho Mail For iPad

        We are happy to announce the release of Zoho Mail for iPad. More details here: https://blogs.zoho.com/general/zoho-mail-is-now-optimized-for-ipad. Do try this out and share your thoughts. You can mail to support[at]zohomobile[dot]com, post responses in this thread, hit feedback or simply 'like' the application to let us know what you think.  PS: Dont forget to check out the themes. Regards, Gopalakrishnan V Zoho Mobile Team
      • Zoho CRM for iPhone and Android - Release announcement

        We are happy to announce the Mobile Edition of Zoho CRM (Beta) for iPhone and Android devices. This is available for all editions (Free, Professional and Enterprise).  How to access? You can access Zoho CRM from mobile.zoho.com with your existing Zoho CRM credentials. After logging in, choose CRM from the list of applications. Feature Highlights Access to Leads, Accounts, Contacts, Potentials (Opportunities), Tasks and Events modules. You can View, Create, Edit and Delete records in all these modules.
      • Android App for Zoho CRM - Release announcement

        We are pleased to announce the release of our Android app for Zoho CRM in  Google Market (Google Play). The App is free to download from the App store but you need to activate the "Mobile Add-on" in your CRM account to use the app. The app comes with a 15 day trial period after which users have to subscribe to the mobile add-on package at $3 per user per month (as is the case with our CRM native apps across other platforms like iPhone and Blackberry) to continue using the app. More details on activating
      • Zoho CRM app for iPhone - Release announcement

        We are glad to inform the release of our iPhone app for Zoho CRM in the iTunes app store. More on this announcement is covered in the following blog post. https://blogs.zoho.com/general/introducing-the-zoho-crm-app-for-iphone-and-mobile-web-access Do use our app(s) and keep us posted with your feedback (either through this forum or by emailing us at support[at]zohomobile[dot]com). Shanthivardhan

        • Recent Topics

        • Devis et facture multi page

          Bonjour, je suis sur Zoho invoice et je rencontre un problème sur mes devis et factures lorsqu'ils dépassent 1 page. je me retrouve souvent avec des lignes coupées ou le sous total page 1 et le total page 2. j'aimerai savoir s'il existe une possibilité
        • Rotate an Image in Workdrive Image Editor

          I don't know if I'm just missing something, but my team needs a way to rotate images in Workdrive and save them at that new orientation. For example one of our ground crew members will take photos of job sites vertically (9:16) on his phone and upload
        • Help with Filtering Records, HTML Pages, and Automatic File Uploads in Zoho Creator

          Hi Zoho Creator Community, I’m building a Zoho Creator application and need guidance on a few features I’ve been struggling with. I want to implement them safely and efficiently, and I’d appreciate any examples, tips, or best practices. I want users to
        • How to Send Email from within a custom module (with or without an email template)

          It is possible to send an email from the Deals module. However, I can't find a way to send an email from any of our custom modules. I have tried adding an email field to the modules (even though we don't really want one or need it there). That doesn't
        • Convert invoice from zoho to xml with all details

          How to convert an Invoice to XML format with all details
        • Signature issue

          Problem: The signature does not appear when replying or forwarding an email. solve issue: settintgs/Signature Check option place a signature above the content with quotation marks
        • Feature Suggestion for Zoho Websites – Inspired by Squarespace Systems

          Dear Zoho Team, I’m a Zoho user and also a Squarespace Platinum Circle member, and I recently noticed the launch of Zoho Websites in India. I wanted to share some ideas for features that could enhance the platform for professional users and agencies.
        • Custom View - Sort by Custom Field

          I created a custom field for our Engineering team to know which tickets to work first by numbering them.  I created a custom view to general data which includes the Engineering Priority.  However, I cannot sort the Engineering Priority column ascending
        • Zoho Indeed Intergation not pulling candidate details

          We have recently integrated zoho with indeed. Prior to this our candidates came into the candidates tab via the zoho.resumes email address from indeed and it pulled through the candidates mobile number, and majority of the time a postcode. However since
        • Custom View of tickets created today

          How can I create a custom view that list all my ticked created in the current date? Currently, if I select the "Created Time" criteria, the "Current Time" option does not work as today. Actually, I don't know how it works this "Current Time".
        • Lifecycle Reports

          From data to decisions: A deep dive into ticketing system reports A lifecycle report captures and visualises the sequential states that a ticket undergoes across its lifespan. For instance, when a customer submits a support ticket for a faulty product,
        • Zoho Forms - Print Button on Forms

          Hi Forms team, I'm replicating a form for a client which is currently based on JotForm. I noticed that at the end of the form there is a button to print the completed form. I thought this would be something worth sharing and a nice to have in Zoho Forms.
        • Putting Watermark on Zoho Sheet

          Can this be done?
        • Validation function not preventing candidates under 18 or over 30 from submitting the web form

          Hello everyone, I’m trying to create a validation rule for the Candidate Webform in Zoho Recruit. I added a custom field called “Date of Birth”, and I want to make sure that candidates cannot submit the form unless their age is between 18 and 30 years.
        • Report to know the history of certain Tickets on Desk

          Hi there guys, As the title implies we're wondering if there's any way to get some kind of Report that allows us to check the History of various Tickets at the same time since as of today if we want to know that we have to check them 1 by 1 which is not
        • IMAP Migration from Gmail

          I have been trying to import my email from a Gmail server and keep receiving the following error. I have reduced the security, activated imap and no improvement. The link to the Google support item has not helped. Unable to connect to your account. Please
        • Advanced Usage Billing: Prepaid with Drawdown

          Picture yourself at your favourite coffee shop, Bean & Brew. You come by every morning for your usual cappuccino, and occasionally you get an extra cold brew and a muffin or two in the afternoon. Interestingly, Bean & Brew has a new idea of offering a
        • Zoho Commerce in multiple languages

          When will you be able to offer Zoho Commerce in more languages? We sell in multiple markets and want to be able to offer a local version of our webshop. What does the roadmap look like?
        • Urgent Zoho Creator down!!!???

          Now my zoho creator faced this issue. Anyone has idea? Urgent!!!
        • The Social Wall: September 2025

          Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, the
        • Introducing Detailed View for Candidates in Vendor Portal

          We’ve added a new Details sub-tab inside the Vendor Portal to help vendors easily view complete candidate information after submission. With this update, vendors can now access all candidate details, from personal information to associated job openings,
        • Zoho One Down

          Zoho Team, Checking if when the services up - currently Zoho One is down
        • Weekly Tips : Customize your Zoho Mail Notifications

          In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are juggling
        • How can I track which zoho users are actively using Zoho CRM

          I have several licenses of Zoho CRM. We now need to add a new user. I could purchase a new license, but before I do, I would like to see if any of our existing users are not actively using the license assigned to them. How can I determine the activity
        • Access to Detail View From HTML Snippet

          Zoho Creator displays a detail view that slides out from the right onClick of a record in a report. Am I able to access that detail view from an html snippet, e.g. click a record in a list and display the detail view? The zc_LoadIn dialog is a bit clunky,
        • Billing Management: #10 Solving Common Mistakes in Billing

          Over the past few weeks, we have explored different facets of billing, from the simplicity of traditional one-time billing to the evolving landscape of subscriptions, retainers, and usage-based models. We've unpacked how billing isn't just about sending
        • 【開催間近 - 10/17】東京 ユーザー交流会 Vol.3 参加登録 受付中!(参加無料)

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 10/17(金)に、東京・新橋で「東京 ユーザー交流会 Vol.3」を開催します! ZOHOLICSよりも小規模なイベントですので、「リアル開催はちょっと緊張する…」という方も、安心してご参加いただけます✨ 当日は、初公開の事例を2つご紹介予定です! なお、セッション映像のアーカイブ配信は予定していないため、会場にお越しいただいた方だけが、登壇者へ直接質問したり、リアルな声を聞いたりできる貴重な機会となっています。 ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
        • Loading CSS Stylesheets into HTML Snippet

          Combining html/css into a single snippet can grow quite large for a UI that has a lot of functionality/styling. To keep things tidy, are we able to pull files into an html snippet using a <link> tag? If so, what are some best practices?
        • Notes Attachments

          Two things it would be nice to have the attachment size the same as the attachments sections and it would be nice to be able to attach links like you can in the attachments section. Thank you
        • Canvas: empty images

          Hello. If I add an image field like contact photo in a Canvas design, and the field is empty, there is an ugly placeholder in its place. This doesn't happen in the standard view. In the standard view, if the contact photo is empty, nothing appears in
        • Google enhanced conversions not working

          Hi guys, I've connected Zoho CRM through Google Ads interface with the goal to setup the enhanced conversion tracking in Google Ads. I have to Zoho related conversion goals which you can see in the images below: For the conversion goal above I've setup
        • MS Teams Meeting to Zoho CRM

          Has anyone figured out a good way to push MS Teams meeting info on a trigger of "meeting end" to Zoho CRM? We're looking for a way to take attendees of a meeting and meeting duration and push it into Zoho CRM after the meeting has ended. If I can just
        • Font Size 11 - Zoho CRM Email Templates

          Our company communicates with our vendors exclusively using Calibri Font Size 11, as this is the standard formatting for professional emails. Since the CRM only allows for the selection of font sizes 10 & 12, we have been unable to utilize the CRM email
        • Calling Function via REST API with API Key gives 401 using Zoho Developer

          Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer
        • How do I move a section or element from one page to another in the NEW Zoho Sites UI

          I have a section on my home page with numerous elements within it and I'd like to move the entire section to a different page on my site so I don't have to recreate it from scratch.  Is there a way for me to do that easily? I could use a quick answer on this please.
        • Zoho Projects app update: Global Web Tabs support

          Hello everyone! In the latest version(v3.10.10) of the Zoho Projects app update, we have brought in support for Global Web Tabs. You can now access the web tabs across all the projects from the Home module of the app. Please update the app to the latest
        • Export as MP4 or GIF

          Hi, Just wondering if there's a way to export/convert a presentation to an MP4 video file or even a GIF. One use case would be to use the animation functionality to create social media graphics/charts/gifs/videos. Thanks for a great tool... Rgds Jon
        • Page Layout- Horizontal Rule

          When editing the layout of, for instance, the Potentials page, is there a way to insert a horizontal rule or white space in between fields?  I'd like to keep a group of fields in the same Section, but would like to create some seperation in order to further group together certain fields within the Section.  If this is not possible, does anybody have any other suggestions on how to create this same effect?   Thank you!
        • Zoho Books will discontinue support for older browser versions soon

          Hello users, Starting from May 15, 2024, Zoho Books will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than 100
        • Zoho Projects - Q3 Updates | 2025

          Hello Users, The final quarter of the year 2025 has begun, and we at Zoho Projects are all set with a plan. New targets to achieve and new milestones to reach, influenced by the lasting imprint of the past quarter. 2025's Q3 saw some new features and
        • Next Page