Let's Talk Recruit: Everything you need to know about emails

Let's Talk Recruit: Everything you need to know about emails



Welcome to Let’s Talk Recruit—a series where we break down Zoho Recruit’s best features, share pro tips, and help you get the most out of your hiring process. Whether you’re a seasoned recruiter or just getting started, these posts will guide you through essential tools, practical use cases, and best practices.
​
For our first post, we’re tackling one of the most critical aspects of recruitment—emails. From reaching out to candidates to keeping clients informed, email communication plays a huge role in hiring success. And with Zoho Recruit’s powerful email features, you can streamline the entire process.
​
Let’s dive in!

​Getting Started: Setting Up Your Email in Zoho Recruit

​Before you start sending emails, you'll need to link your email account and authenticate your domain to improve deliverability.

​Connect Your Email (POP3 & IMAP Integration)

​Imagine your team is juggling multiple email accounts—one for recruitment, one for internal updates, and another for client communication. Instead of switching between apps, you can connect your existing email (like Gmail or Outlook) to Zoho Recruit using POP3 or IMAP. This keeps everything in one place, making email management seamless. See More Link Email Account

​Authenticate Your Domain (SPF, DKIM, DMARC)

​Ever had an important offer letter end up in a candidate’s spam folder? That’s where email authentication comes in. Setting up SPF, DKIM, and DMARC helps improve email deliverability and prevents phishing attacks. See More Authenticate Your Email Domain

​Sending Emails: Choose the Right Method   

Recruitment involves all kinds of emails—from personalized one-on-one messages to bulk outreach. Zoho Recruit offers multiple ways to send emails, depending on your needs.

Keep Your Branding Consistent

​Want your emails to appear as if they’re sent directly from your company domain rather than Zoho Recruit’s servers? Email relay lets you use your own SMTP server, ensuring compliance and a professional look. See More Set Up Email Relay

​Personalization Matters

​Candidates are more likely to open an email from John@ABCRecruiters.com than from a generic system address. With Zoho Recruit, you can set a custom sender email, making your emails more trustworthy and professional. See More Customize Your ‘From’ Address

​Work Smarter, Not Harder

Got 50 candidates to follow up with after an interview round? Bulk emails let you send personalized messages in one go. Plus, with automation, you can schedule follow-ups, interview reminders, and even rejection emails—without lifting a finger. See More Send Emails in Bulk


Avoiding Common Email Pitfalls

Even with the best setup, email issues can happen. Here’s how to avoid common problems:

Avoiding Spam Filters

If candidates aren’t receiving your emails, spam filters might be the culprit. Here’s how to stay out of the spam folder:
  • Authenticate your emails (SPF, DKIM, DMARC)
  • Avoid sending identical emails to hundreds of recipients at once
  • Use a professional and relevant subject line

Common Issues & Fixes

  • Emails not going through? Check your IMAP/SMTP settings.
  • Bulk emails failing? Make sure you’re within sending limits.
Need more help? Contact our support team at support@zohorecruit.com.

Let's Talk Recruit!

​Have you linked your email account? Did you run into any challenges? Share your experiences and questions below! Let’s help each other make the most of Zoho Recruit.


      • Sticky Posts

      • An update to improve email delivery | Email Authentication & Relay

        Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)

      • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

        Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,

      • Zoho Recruit is coming to the UK | Zoho Community Learning Series

        Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and

      • Ask the experts - A live Q & A discussion on Zoho Recruit

        We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based

      • Restriction on 'From' addresses with a public domain

        Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

        • Recent Topics

        • Zoho CRM's custom views are now deployable from sandboxes

          This feature is now available for users in the AU, JP, and CN DCs. This feature is now available for users in CA and SA DCs. New update: This feature is now available for users in all DCs. Hello everyone, We're excited to announce that you can now deploy

        • Where are Kanban swimlanes

          So i've been playing with Zoho Projects Kanban view a bit more. It appears that task lists are being used as the Kanban columns, which makes sense from the implementation point of view but not the logical one.  Kanban columns are statuses that a task can flow through, while a task list has been a logical way to organize related tasks and relate them to a mislestone. In other words a task in a particular task can go through several stages while remaining in the same task list. After doing some research

        • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

          Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use

        • Scheduling Calls in CommandCenter / Blueprints

          I would love it if you could add a function to schedule a call in the lead's record for a future date. I know you can add a Task by going to Instant Actions > Task and completing the form: These tasks go into the lead's record under Open Actions. But

        • Zoho One - Syncing Merchants and Vendors Between Zoho Expense and Zoho Books

          Hi, I'm exploring the features of Zoho One under the trial subscription and have encountered an issue with syncing Merchant information between Zoho Expense and Zoho Books. While utilizing Zoho Expense to capture receipts, I noticed that when I submit

        • Limit in number of records for subforms and multi-select lookup fields

          It is my understanding that a maximum of 100 items can be selected in a multi-select lookup field, and that a total of 200 items can be selected in total between both subforms in a given module.  Are there any ways to work around this limitation if we

        • Kaizen #136 - Zoho CRM Widgets using ReactJS

          Hey there! Welcome back to yet another insightful post in our Kaizen series! In this post, let's explore how to use ReactJS for Zoho CRM widgets. We will utilize the sample widget from one of our previous posts - Geocoding Leads' Addresses in ZOHO CRM

        • Getting Permission denied to access this portal.

          We have one user that can't login to projects even though access has been granted. This user can login to accounts.zoho.com but when login to https://projects.zoho.com/portals.do we get this error: Unauthorized login to this portal Permission denied to access this portal. Check your portal URL again. Sometimes we also get "server too busy". We have tried killing sessions (in accounts.zoho.com) and we have deleted cookies; and tried different computers and still the same problem. All others use can

        • Marketing Tip #1: Optimize item titles for SEO

          Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly

        • Does Zoho Docs have a Line Number function ?

          Hi, when collaborating with coding tasks, I need an online real time share document that shows line numbers. Does Zoho's docs offer this feature ? If yes, how can I show them ? Regards, Frank

        • Setting Default Views for Custom, List and Detail Views

          Hey, Is it possible to set a default custom view, list view and detail view for a module for every user? We are onboarding a lot of non technical people that struggle with these things. Setting the views as default would really help. Btw: also setting

        • Custom function return type

          Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding

        • Filter Based API request in Zoho Books using POSTMAN

          How do I GET only specified CONTACTS based on created time or modified time in Zoho Books using POSTMAN. In the api documentation, it is written we can apply filters but I need a sample request.

        • URL validation

          We use an internal intranet site which has a short DNS name which Zoho CRM will not accept.   When attempting to update the field it says "Please enter a valid URL". The URL I am trying to set is http://intranet/pm/ Our intranet is not currently setup with a full DNS name and given the amount of links using the shortname probably isn't a feasible change for us.

        • Has anyone been experiencing slow issues?

          Dear all, I just want to ask if anyone has been experiencing slow issues with Zoho Creator in the past two weeks? I worked with the ISP to improve network quality by changing routes and upgrading bandwidth, but nothing changed. I am in Vietnam.

        • Zoho Projects Roadshows 2025 - USA

          Dear Users, After an amazing response to our roadshows in 2024, we are excited to be back for the second year in a row! Join our team of experts as they walk you through the most-used features in Zoho Projects, explore powerful automation capabilities,

        • Billing Management: #6 Usage Billing in SaaS

          Imagine a customer shuffling across multiple subscriptions, a streaming service, a music app, cloud storage, and a design tool. Each one charges a flat monthly fee, regardless of how much or how little they use. Some months, the customer barely opens

        • Is there anyone who has been experiencing issues regarding the Zoho Creator Certification Website in the past 2 weeks?

          Dear all , I just wanted to ask is there anyone who was planning on taking the Zoho Creator Developer Certification Test in the past 2 weeks and have been facing errors stating that the website is under maintennance and also not allowed to access the

        • Directly Edit, Filter, and Sort Subforms on the Details Page

          Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant

        • GST Slabs Redefined: Stay Compliant Using Zoho Books!

          Hello Everyone! The Government of India is rolling out new GST rates, a major reform aimed at simplifying the current tax structure starting 22 September 2025. GST will move from four slabs (5%, 12%, 18%, 28%) to two main slabs (5% and 18%), plus a special

        • Allow syncing Activities from other applications

          Marketing Automation could be a much more powerful platform if you were able to sync activities into the platform (e.g. purchase, donation, etc) outside of a user doing something on your website. I'd love it if you could sync Custom CRM Modules as activities,

        • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

          Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple

        • Global Sets for Multi-Select pick lists

          When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

        • Introducing Profile Summary: Faster Candidate Insights with Zia

          We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring

        • Integración Books para cumplir la ley Crea y Crece y Ley Antifraude (VeriFactu)

          Hola: En principio, en julio de 2025, entra en vigor la ley Crea y Crece y Ley Antifraude (VeriFactu). ¿Sabéis si Zoho va a cumplir con la ley para cumplir con la facturación electrónica conectada a Hacienda? Gracias

        • Ask the Experts #1

          Hello everyone! It’s time to transform how you manage projects. Define the processes. Automate the tasks. Streamline the workflows. Let us dive into automation in Zoho Projects — from configuring workflows and custom functions to building triggers, using

        • Option to Customize Career Site URL Without “/jobs/Careers”

          Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to

        • How to overcome Zoho Deluge's time limit?

          I have built a function according to the following scheme: pages = {1,2,3,4,5,6,7,8,9,10}; for each page in pages { entriesPerPage = zoho.crm.getRecords("Accounts",page,200); for each entry in entriesPerPage { … } } Unfortunately, we have too many entries

        • Zoho Sheet - Printing - Page Breaks and Printing Customization

          I think the title is descriptive enough in that I cannot find help documentation on a simple task of adding in page brakes for separating pages on print. Thanks

        • Checking if Creator has Change History

          Like zForms - whenever an entry was updated there's an option to attached change history to email notif. Trigger -> Successful form submission

        • Zoho sites header

          Good day, Im stuck with this situation. I choose a template for my website creation. I have tweaked every instance of the visual editor, regarding the header, I have created created customize fonts presets... I have followed every single step. and my

        • Your bot just got smarter: AI-Powered routing that reads between the lines

          What if your bot could tell the difference? Between a visitor who just needs a quick answer, someone actively comparing options, and a frustrated customer one click away from leaving? Most bots can't. They deliver the same response to everyone, missing

        • Kaizen #152 - Client Script Support for the new Canvas Record Forms

          Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved

        • Unable to create embed code for resource of workdrive using API

          Hello Team, I am trying to create embed code for a resource using workdrive api in powershell, however facing some issues with injecting data in body. Followed Doc: https://workdrive.zoho.com/apidocs/v1/filefoldersharing/shareeveryone Please help, below

        • Adding contact role to a specific deal js sdk malfunctioning

          i was trying to add the contact role to a specific deal contact but repeatedly i am getting this error: { "code": "SUCCESS", "details": { "statusMessage": { "code": "INVALID_DATA", "details": { "expected_data_type": "jsonobject" }, "message": "body",

        • Q3 Updates from Bigin!

          Hey Biginners, Hope you’re doing great! As we approach the end of 2025, we truly hope Bigin has been a part of helping you build your dream business this year! We've been busy working behind the scenes to bring you features that make running your business

        • New Series Announcement - Ecommerce Marketing Tips

          Running an online business is more than just having a website. It’s about getting the right customers to discover you, trust you, and keep coming back. To support your growth journey, we’re launching a weekly Marketing Tips series right here on Zoho Commerce

        • Client Script | Update - Introducing Subform Events and Actions

          Are you making the most of your subforms in Zoho CRM? Do you wish you could automate subform interactions and enhance user experience effortlessly? What if you had Client APIs and events specifically designed for subforms? We are thrilled to introduce

        • {"errors":[{"id":"500","title":"Servlet execution threw an exception"}]}

          Here's the call to move a file to trash. The resource_id is accurate and the file is present. header = Map(); header.put("Accept","application/vnd.api+json"); data = Map(); data_param1 = Map(); att_param1 = Map(); att_param1.put("status",51); data_param1.put("attributes",att_param1);

        • Converting Sales Order to Invoice via API; Problem with decimal places tax

          We are having problems converting a Sales Order to an Invoice via API Call. The cause of the issue is, that the Tax value in a Sales Order is sometimes calculated with up to 16 decimal places (e.g. 0.8730000000000001). The max decimal places allowed in

        • Next Page