Failing to Publish Posts

Failing to Publish Posts

We are a marketing agency that manages all digital marketing for several clients. We have noticed that a lot of our social posts have been failing to publish recently. We cannot find any pattern as to why they will not publish. We receive an email when the post fails, "We're sorry but the following post for ___(client name)___ couldn't go live because something went wrong with __(social channel)__" It does not explain why it only offers an option to republish the post. This is meaningless when the post was meant for a specific date. 

We have been emailing support@zohosocial.com, speaking with Prince. So far, it has not been very helpful so we thought it would be worth a shot to post here. Prince told us that the reason we are having failed posts is that we are trying to share event links. We've responded, explaining that this makes no sense, not all of the failing posts link to an event. It's also not like Facebook posts are the only ones that have been failing. We have seen this happen across multiple social channels including Instagram, Google+, and Twitter.

Can someone please help us with this? It's becoming incredibly annoying, we just want to know why this is happening and how we can avoid it moving forward. Thank you. 




      • Sticky Posts

      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

      • Edit images on Zoho Social

        Hello customers,   We're here to talk to you about an exciting update for Zoho Social that will make your social media posting a breeze. We know how much of an inconvenience it is to make last-minute changes to an image that you want to post or to resize