Hello Biginners! 

We’re excited to announce three new additions to Bigin's Marketplace. While one of these toppings was built in-house at Zoho, the other two were built by our Marketplace partner, Upwise Professionals. 

Regardless of the origin, these integrations will further strengthen Bigin's ability to improve customer satisfaction while boosting your overall business. 

Provide your customers with the best possible experience by understanding their requirements, collecting their feedback, and grasping their perception of your company using Bigin's integration with Qualtrics. 

The Qualtrics integration will help you collect valuable customer insights to help you measure the efficacy of your customer interactions so you can make improvements to your customer service initiatives. 

Here's an overview of the benefits you'll get by enabling this integration: 

• Seamless data-sync between Qualtrics and Bigin: You can access a host of pre-built and customized surveys in Qualtrics along with your customers’ responses in Bigin. With the two-way sync, you can add new contacts and email templates in Qualtrics through Bigin. 

• Send and view survey responses from Bigin: With this integration, you can send out surveys and view the customer’s response directly from their record.

• Understand the impact of your surveys: Access the status of the surveys you've shared to get an understanding of which customers are actively engaging with you. Your entire team can analyze the survey responses, which will boost team collaboration and improve customer know-how.                                                                                                                     Sharing a Qualtrics survey from Bigin.

  
  

  Head over to this article to learn more. 

  Click here to install the topping. 

The success of your email marketing efforts relies entirely on the validity of the email addresses shared by your customers and prospects. ZeroBounce and NeverBounce are two email validation platforms that will check email addresses to ensurethat they’re functional and ready to receive your emails. This reduces your email bounce rate and improves your email address’s sender reputation. 

Here are some of the benefits of integrating either of these platforms with Bigin: 

• Reduced bounce rates and spam email address detection: The integration checks the validity of the email addresses present in Bigin and classifies them as "Valid" or "Invalid." It also will flag any temporary or disposable email addresses. 

• Automatic validation of email addresses: These integrations will automatically validate any new or existing email addresses. 

• Effortless bulk validation: Verify up to 100 email addresses with a single click, without leaving Bigin! 

A list of email addresses validated by NeverBounce Email Validator for Bigin.

Click here to learn more about ZeroBounce Email Verification for Bigin.  

Click here to learn more about NeverBounce Email Validator for Bigin.

Check out these integrations because they’re bound to make a difference in the way you run your business!  

If you have any questions or feedback, please comment below and we'll get back to you.