Launching TrainerCentral: A powerful new training platform

Launching TrainerCentral: A powerful new training platform

Hello ShowTime users,

 

We're thrilled to introduce a new and more advanced platform called TrainerCentral to make your training experience better than ever. TrainerCentral is designed with all of ShowTime's capabilities but also offers a plethora of new features.

 

Now, ShowTime will make way for TrainerCentral and will no longer be a part of the Zoho product suite. Instead, we are launching TrainerCentral as a separate brand positioned exclusively for trainers and course creators. Our vision to give trainers an all-in-one solution requires laser sharp focus to bring the right set of tools. Our target users are fundamentally different from the broad customer segment using Zoho's business software. We believe we can best serve our users through a dedicated brand.

 

To that end, we've built TrainerCentral with a comprehensive course-building toolkit—including a website builder, payments system, and multiple options to create online courses. This will fully empower trainers, teachers, and experts from all spheres to share their knowledge, nurture their own learning communities, and build a livelihood around their passion.

 

TrainerCentral vs ShowTime

 

While ShowTime provides a platform to host live virtual training sessions, webinars and web-conferences, TrainerCentral offers everything you need to run a successful training business. With TrainerCentral, you can not only deliver live workshops to hundreds of remote learners but also create and sell engaging online courses. TrainerCentral's multi-modal training delivery formats open up exceptional possibilities to share your knowledge, reach more learners, and generate income.

 

A snapshot of TrainerCentral features

 

Establish your training brand: Create a website with a personalized URL, add your brand elements, and publish your courses.

 

Create engaging online courses: Build a comprehensive curriculum around your expertise, host live online workshops to train your remote learners, and evaluate their knowledge through polls and graded quizzes.    

 

Promote your courses and generate revenue: Use the built-in marketing tools to promote your courses and reach more learners around the world. Configure flexible pricing options for your courses and accept payments in multiple currencies.  

 

Build a dedicated learning community: Give your learners a secured portal where they can access their courses and track their progress. Offer a place for them to brainstorm and exchange ideas with peers in the discussion forum.  

 

Easily manage your training business: Scale your training team by bringing them onto a single platform and make data-driven business decisions using robust analytics.

 

What will happen to the existing users of ShowTime?

Existing users across all ShowTime plans, as well as users of Zoho One, can continue using ShowTime as always. We're setting up a smooth migration process to help you move all your data from ShowTime to TrainerCentral. You can then seamlessly continue to deliver all your trainings from TrainerCentral using your existing Zoho (ShowTime) log-in credentials. We're planning to offer the one-click migration by October 7th, 2021.

 

Meanwhile, if you're interested in checking out TrainerCentral and playing around with the new features, please contact our support team. We'll set you up with a 15-day free trial to TrainerCentral.

 

We'll be sharing more details about the migration in the same post on or before October 7th, 2021.

 

Hope you take your training experience a level up with TrainerCentral. We can't wait to have you aboard.

 

If you have any questions, take a look at the FAQ section below, reach out to us at support@trainercentral.com, or just leave a comment here.  

 



FAQ

 

1. I am a current Zoho ShowTime customer. Should I expect to pay more for TrainerCentral?

Although TrainerCentral is a separate brand, existing customers of Zoho ShowTime will be migrated to TrainerCentral without any additional cost. Once we have the migration plan ready, we will be happy to help all our ShowTime users through this transition.

 

2. I am a ShowTime user and use ShowTime within my Zoho One suite. Will I continue to have a single login with TrainerCentral?

Yes, your existing account credentials with Zoho (whether for ShowTime or Zoho One) can be used to access TrainerCentral. You do not have to create a TrainerCentral account separately.


3. I am a Zoho One user and use ShowTime within my Zoho One suite. Should I expect to pay more for TrainerCentral?

Existing  Zoho One customers, using ShowTime within their Zoho One suite, will also be migrated to TrainerCentral without any additional cost. TrainerCentral will be offered as part of their Zoho One subscription as long as they are subscribed to their existing Zoho One account.

4. Can new users sign up for ShowTime?

ShowTime is now making way for TrainerCentral, therefore new users can directly sign up for TrainerCentral. Starting today, ShowTime will no longer be available for new sign ups.

 

5. What about new users of Zoho One?

New users signing up for Zoho One after Wed, 1 Sep, 2021, will not find ShowTime as part of their app bundle. TrainerCentral, being a separate brand, will not be offered within Zoho One. They can subscribe to TrainerCentral independently.


Note: If you're an existing Zoho One subscriber, you'll be provided with a smooth migration process to move all your ShowTime data to TrainerCentral, at no additional cost. 

 

Thank you!



UPDATE:


Hello all,


Here's an update about the Zoho ShowTime - TrainerCentral migration

 

For ShowTime users:

We appreciate your patience in waiting for the migration. We’re now ready with the migration set up. The existing ShowTime users can now migrate their ShowTime data to TrainerCentral by writing to support@trainercentral.com. Our customer success team will reach out to you and help you through the migration process.

We're also working on a one-click migration option and this will be ready by November 01, 2021. You can then quickly move all your ShowTime data to TrainerCentral directly through the in-app migration button.

We apologise for the delay.
 
For Zoho One users:
 
The on-request migration is ready for the Zoho One users too. However, we have kept it on hold, since the Zoho One team is working to make this migration more seamless. Once the process is completed, users who signed up for Zoho One before September 01, 2021 will find TrainerCentral available as an app within the Zoho One dashboard, replacing ShowTime. Users can access their TrainerCentral Academy right from their Zoho One Dashboard. We’ll start the migration process for the Zoho One users by the second week of November 2021. Please bear with us until then.

Thank you for your support.

 





      • Sticky Posts

      • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

        Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
      • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

        Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
      • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

        Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
      • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

        With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
      • Video tip 1: Record and share trainings on Zoho ShowTime.

        Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

        • Recent Topics

        • Can multiple agents be assigned to one ticket on purpose?

          Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
        • Recruit paid support?

          Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to
        • Related Lists filter

          I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".
        • Standalone custom function not generating logs

          Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.
        • Automated log-out/session end

          I'm concerned about security of our data. Is it possible to set an automatic time-out for user sessions on Zoho CRM, after a certain period of inactivity or when the session reaches a certain duration (12 hours perhaps)? 
        • Add "Reset MFA" Option for Zoho Creator Client Portal Users

          Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,
        • Support Bots and Automations in External Channels

          Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels
        • Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

          Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available
        • Creator HTML page refresh

          Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls
        • Zoho Desk - Custom Module Related List Columns on Tickets

          I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I
        • Google Analytics import data inaccurate (as of October 11, 2025)

          We have Zoho Analytics connected to GA4 to import daily event data. This has been running without issue for a couple of years. However, a month ago we started noticing discrepancies. All data until October 10 lines up perfectly - October 11 onward is
        • What is your opinion of the new UI?

          Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?
        • What are the OAuth scopes needed to access the Zoho MCP server?

          I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here
        • Support Uploading YouTube Videos Longer Than 60 Minutes

          Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API
        • Account blocked for IMAP use

          Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."
        • Is SMTP included in the free plan?

          My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks
        • Zoho mail issue.

          I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas
        • My email is blocked from sending

          I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl
        • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

          Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho
        • cannot recieve or send emails

          we are not recieving or cannot send emails.Shows sysytem error
        • Zoho Sites - contact us form

          I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable
        • Setting checkbox value on template in Sign from Creator

          Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
        • Zoho Forms - Improve the CRM integration field to query data from more than one module

          Hi Forms team, Something I get stuck on regularly is pre-populating a form with data when that data is spread across 2 or 3 modules. For example Contacts, Accounts and Deals. I don't want to duplicate the information in CRM so I end up writing a function
        • switching from POP3 to IMAPI do I need to change settings in Web email?

          hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account
        • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

          My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain
        • Collections Management: #5 Convenience on Offer, using Self-Checkout

          "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick
        • Uploading a signed template from Sign to Creator

          Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach
        • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

          Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended
        • Super Admin Logging in as another User

          How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
        • Zoho CRM Portal User Timeline History Unavailable

          Hi Support Team, We have noticed a feature limitation in the Zoho CRM portal. We created a portal for our vendors to edit records directly, but when vendors make updates, the Modified Time and Date fields are not being updated. Additionally, these updates
        • New in Smart Prompt: Record Assistant for contextual assistance, and support for new AI models

          Smart Prompt helps teams stay informed and move faster by providing relevant suggestions where work happens in CRM. With this update, Smart Prompt becomes more adaptable to your organization’s AI preferences. You can now choose which Large Language Model
        • How to update custom multi-user field in Zoho Projects?

          I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.
        • Tip of the Week #75– Manage your social media messages from a single shared inbox.

          Are you tired of jumping between apps or browser tabs to reply to your business's Facebook and Instagram DMs? Handling customer messages on social media might seem simple, but switching between multiple platforms can easily lead to lost messages, duplicate
        • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

          The Zoho Map deluge integration task has been changed (as at 21 October 2025) to provide a more structured, JSON-like response. This change affects all three Zoho Map integration tasks (Geocode, Reverse Geocode, and Distance Between). More details can
        • Using files from Zoho CRM in Gemini/ChatGPT/Claude

          Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents
        • Zoho Analytics & Zoho Creator - Modified Time value

          I'm trying to use the Zoho Creator system field 'modified time' in Zoho Analytics, but it's consistently showing 12 hours 'out' In Zoho Creator In Zoho Analytics Is this a constant difference that I just need to correct with a timezone change - or is
        • Zoho CRM - Option to create Follow-Up Task

          When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
        • Portal For Different Apps

          I found some older threads on this but didn't see anything very recent. I'm new to Zoho One so forgive me if my terminology is off a bit. I was hoping set up a single point of entry into Zoho One. So, many of the apps could be found in one single place
        • Calls undetected

          Zoho Voice records indicate my last call ended at 6:00 PM. All incoming and outgoing calls occurred between 6:00 PM and 7:00 PM.
        • Zoho Projects - Project Details on the Project Menu

          Hi Project's team, I've helped may businesses setup and use Zoho Project and one thing I see time and time again is confusion on where to find the Project Details information. I would be much more intuitive if Project Details was on the menu before Dashboard.
        • Next Page