Share files and folders using WorkDrive TrueSync
Hello everyone,
Are you frustrated with the constant need to switch from the TrueSync app to the WorkDrive web app or mobile app just to share files and folders?
We've got great news for you!
Introducing, the file sharing capability on desktop via WorkDrive TrueSync.
Effective collaboration with team members, clients, or partners is crucial for any business. WorkDrive allows you to seamlessly share stored files and folders with both internal and external users.
To enhance the user experience across devices, we've now added support to share files and folders directly from your desktop using the WorkDrive TrueSync application. This eliminates the need to switch to the WorkDrive web app or mobile app.
How can you share files using WorkDrive TrueSync?
- Share via email addresses: Enter the recipients' email addresses to share files and folders with internal or external collaborators effortlessly.
- Share via external links: Create secure external share links with options to set passwords, expiration dates, download restrictions, and request user information.
- Customize permalink settings: Tailor permalinks to share files with your team members or anyone on the internet, ensuring flexible access control.
Important note for agent version below 3.8.6:
When our application is updated from an older version (below 3.8.6), you might notice that the Share option is missing from the context menu. To enable the file-sharing capability in the context menu, please follow these steps:
When our application is updated from an older version (below 3.8.6), you might notice that the Share option is missing from the context menu. To enable the file-sharing capability in the context menu, please follow these steps:
- Log in to www.accounts.zoho.com.
- Sign in to your Zoho account and navigate to the Sessions tab in the left pane.
- Access the App Sign-ins tab and click on your Zoho WorkDrive account.
A list of all your devices connected with WorkDrive will be displayed. - Find the device with TrueSync installed and click Remove. This will revoke the token for the selected device.
- Once this is done, the TrueSync application will prompt you to log in again. Follow the instructions to complete the login process.
After re-logging in, you will find the Share option in the context menu.
We hope this new feature eases your sharing process and boosts your collaboration efforts. If you have any questions or need further assistance, please don't hesitate to reach out to our support team.
WorkDrive support info:
- EU region: support@eu.zohoworkdrive.com
- All other regions: support@zohoworkdrive.com
We're here to help!
Topic Participants
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