Solved: building custom timesheets with Zoho Analytics based on Zoho Sprint time tracking data structure

Solved: building custom timesheets with Zoho Analytics based on Zoho Sprint time tracking data structure

If you're using Zoho Sprints for agile projects, you're tracking time in it, and you want to use the data for performance billing, this tip is for you.

Three steps:

1. use Zoho Analytics.
Either bundle it with Zoho One or Zoho CRMPlus or use it as a standalone instance.
Besides reporting and dashboard functions, you get direct access to the data with the help of Cloud-SQL - to almost all Zoho applications and of course also to Zoho Sprints.

2. create a workspace in Analytics and connect to Zoho Sprints

3. after the initial data sync is complete, create a query view using the following SQL:

  1. SELECT
  2. date(substr(t."Log Date", 1, 10)) "Log Date",
  3. t."Description" "Description",
  4. t."Log Time in Minutes" "Log Time in Minutes",
  5. t."Log Time in Hours" "Log Time in Hours",
  6. t."Last Updated Time" "Last Updated Time",
  7. t."Billable Type" "Billable Type",
  8. ou."User Name" "Owner",
  9. au."User Name" "Approved By",
  10. p."Project Name" 'Project Name',
  11. s."Sprint Name" 'Sprint Name',
  12. s."Sprint Type" 'Sprint Type',
  13. i."Item No" 'Item No',
  14. i."Item Name" 'Item Name',
  15. i."Item Type Name" 'Item Type Name',
  16. i."Priority Name" 'Item Priority Name',
  17. e."Epic Name" 'Epic Name',
  18. e."Epic Type" 'Epic Type'
  19. FROM  "Timesheets (Zoho Sprints)" t
  20. LEFT JOIN "Users (Zoho Sprints)" au ON (au."ZSUser ID"  = t."Approved By") 
  21. LEFT JOIN "Users (Zoho Sprints)" ou ON (ou."ZSUser ID"  = t."Owner ID") 
  22. LEFT JOIN "Items (Zoho Sprints)" i ON (i."Item ID"  = t."Item ID") 
  23. LEFT JOIN "Sprints (Zoho Sprints)" s ON (s."Sprint ID"  = i."Sprint ID") 
  24. LEFT JOIN "Epics (Zoho Sprints)" e ON (e."Epic ID"  = i."Epic ID") 
  25. LEFT JOIN "Projects (Zoho Sprints)" p ON (p."Project ID"  = i."Project ID")  
  26. ORDER BY t."Log Date" 

At CEYOND, we use Zoho Analytics in close to all Zoho projects - starting from initial data import to ongoing automated reports and dashboards. We use Zoho Sprints in all our customer projects. We work according to Scrum and map our requirements, goals and activities in the form of Epics, Stories and Tasks.


      • Sticky Posts

      • Tip #28 - Plan less and deliver more using WIP limit in Zoho Sprints

        Hello, It's been a while since we met with a quick, interesting tip. As the saying goes, "Too much of anything is good for nothing", today the focus is on delivering your outcomes with the right amount of planning. Your plan should be practical, calculative, and achievable for driving a qualitative success.    Laura's plan   Laura has a habit of planning her project deliverables before assigning work to her team-mates. Once the plan is finalized, she schedules a general meeting with her team and
      • Tip # 3- Working on the Scrum board

        Continuing from our Tip #2 on leading to a sprint, let's see how to manage the work items on the Scrum board.  Once you start the sprint your work items are automatically displayed on the Scrum board where you will actually manage the work items. It is a snapshot of the backlog items identified for the current sprint.    The layout of the Scrum board Simply put, the scrum board is just like a physical board with sticky notes on which the work items of the active sprint are displayed.  The scrum board
      • Tip#2- Leading you to a Sprint

        Product Backlog After the user stories are written and finalized, they are sorted to create the Product Backlog for the project during the Backlog Grooming meeting. This is a master list of all the work items that have been identified for the project and sorted by priority. Requirements are not constant during this period.The Product Backlog is dynamic and is an ongoing process. Every user story in the Product Backlog is customer centric. The Product Backlog includes: User centric stories based on
      • Tip #1- Why swimlanes?

        Lanes define a clear path to reach your destination. In Agile, swimlane is one such concept that sets a simple and clear process of the work that you do.   The concept of swimlane can be related to the pool, where the swimmers gather in their respective lanes to start off. Similar to the pool, work items are grouped in different categories. Each category is referred as a lane and is displayed in horizontal format. Swimlanes are effective in categorizing the work items with respective to specific

        • Recent Topics

        • CRM

          Is anyone else experiencing this issue? Our company is not moving out of using Gmail's web app. It just has more features and is a better email program than Zoho Mail. Gmail has an extension (Zoho CRM for Gmail) that we're using but we've found some serious
        • ZOHO add-in issue

          I cannot connect ZOHO from my Outlook. I am getting this error.
        • Syncing with Google calendar, Tasks and Events

          Is it possible to sync Zoho CRM calendar, task and events with Google Calendar's tasks and events. With the increasing adoption by many major tool suppliers to sync seamlessly with Google's offerings (for instance I use the excellent Any.do task planning
        • How can i view "Child" Accounts?

          It can be very useful in our field of business to know the parent-child account relationship. However, there seems to be a shortcoming in the parent account view: no child account list. How can we view the child accounts per each account?
        • Ability to assign Invoice Ownership through Deluge in FSM

          Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
        • Easily perform calculations using dates with the new DATEDIF function

          Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:
        • Adding Comments Using Workflows - How to Change User Attributed

          We have worklflows in Desk where a comment is added to a ticket based on certain criteria. It seems that the comment added is always attributed to the user who last edited the workflow. This does not make sense for us because: - It's misleading to other
        • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

          Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
        • Conect chat of salesiq with zoho cliq

          Is there any way to answer from zoho cliq  the chat of salesiq initiated by customers?
        • Les dernières avancées en saisie de données et collaboration

          Après une année dédiée à la recherche et au développement, notre équipe est prête à dévoiler des améliorations majeures pour Zoho Sheet. Ces nouveautés seront lancées par étapes afin d’en assurer une prise en main optimale. Nous commençons avec des fonctionnalités
        • Deluge Learning Series – Client functions in Deluge | January 2026

          We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the
        • Rich Text For Notes in Zoho CRM

          Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
        • Implement Meeting Polls in Zoho Bookings

          Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability
        • Zoho Bookings and Survey Integration through Flow

          I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
        • Service Account Admin for API Calls and System Actions

          Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls
        • How to apply customized Zoho Crm Home Page to all users?

          I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
        • Please can the open tasks be shown in each customer account at the top.

          Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
        • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

          Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
        • Send Whatsapp with API including custom placeholders

          Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
        • Configurable Zoho Cliq Notifications for Zoho People Alerts

          Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to request an enhancement to Zoho People notifications, enabling a native delivery via Zoho Cliq with admin-level control, similar to the notification settings available
        • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

          Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
        • Keep Zoho People Feature Requests in the Zoho People Forum

          Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
        • ZO25: The refreshed, more unified, and intelligent OS for business

          Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve
        • Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments

          We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
        • [Product Update] Locations module migration in Zoho Books integration with Zoho Analytics

          Dear Customers, As Zoho Books are starting to support an advance version of the Branches/Warehouses module called the Locations module, users who choose to migrate to the Locations module in Zoho Books will also be migrated in Zoho Analytics-Zoho Books
        • Introducing Schedules for smarter availability management

          Greetings from the Zoho Bookings team! We’re excited to introduce Schedules, a powerful enhancement to manage availability across your workspace. Schedules are reusable working-hour templates that help you define and maintain consistent availability across
        • Why Zoho Contracts Prefers Structured Approvals Over Ad-hoc Approvals

          Approvals are one of the most important stages in a contract’s lifecycle. They determine whether a contract moves forward, gets revised, or needs further discussion. The approval process also defines accountability within the organization. Zoho Contracts
        • Whatsapp Connection Status still "Pending" after migration

          Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
        • Kaizen #226: Using ZRC in Client Script

          Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
        • How to Filter timewise question to check uploaded one month or two months before in these community question ?

          i want to find the question that is asked some month or before any particular year, so how can i filter it ?
        • Proposal for Creating a Unique "Address" Entity in Zoho FSM

          The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
        • Workflow Down/Bug

          We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,
        • Service Locations: Designed for Shared Sites and Changing Customers

          Managing service addresses sounds simple—until it isn’t. Large facilities, shared sites, and frequently changing customers can quickly turn address management into an operational bottleneck. This is where Service Locations deliver clarity and control.
        • Can I re-send the Customer Satisfaction Survey after a ticket closure?

          Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
        • Account blocked

          Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
        • Filter contacts based on selected category in Zoho Desk ticket

          Hello community, I’m setting up the Tickets module in Zoho Desk and I need help implementing the following: When a category is selected in a ticket, I want the Contact field to be filtered so that it only displays contacts that are related to that category.
        • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

          Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
        • Assign Income to Project Without Invoice

          Hello, Fairly new user here so apologies if there is a really obvious solution here that I am just missing... I have hundreds of small deposits into a bank account that I want to assign to a project but do not want to have to create an invoice every time
        • Tracking Non-Inventory Items

          We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we
        • Profile Page View Customization

          I need to change the fields, sections from the profile view of an emplyoyee.
        • Next Page