The Social Wall: October 2024

The Social Wall: October 2024



Hi everyone, 

With just two months left in 2024, we can’t keep calm about these updates that will make your social media marketing experience even more holistic!

Add a 'Call' button to your Google Business Profile posts 

You can now give a more seamless experience to your customers who are trying to reach out to your business immediately by adding a 'Call' button to your Google Business profile posts. This feature allows customers to connect with your business with a single tap, simplifying communication and eliminating the need for them to navigate to a different page or website to learn more. The convenience that users gain with the availability of an option to call will also mean more conversions for your business.

selectedImg

Add a custom domain in Zoho Social to shorten long URLs, making them precise and personalized for your brand  

Shorten your long URLs by adding a custom domain URL shortener to Zoho Social and personalize them for your brand name. You can add the domain under Settings -> General Settings -> Preference -> URL Settings. You can customize your URL further by adding a vanity name to make it recognizable and branded. Vanity names can be specific to your brand or a campaign and look more professional than generic domains. For example, if your vanity name is signup, your URL will look like this: www.zylkertravels.com/signup. Vanity URLs are also easier to memorize and help with good SEO ranking, so more users identify and find the brand. It'll also help in bringing back repeating customers, increasing conversion rates.

selectedImg

Once you've added the domain, you can shorten URLs either from the Settings page or directly from the compose window. You can also enable UTM trackers for your URLs to track parameters and monitor performance and clicks.

We hope you like these updates. Explore and let us know what you think! We'll be back next month.

Thank you. 


      • Sticky Posts

      • Looking back at Zoho Social's 2024: Highlights and memories

        Hey everyone, We hope you had a relaxing and joyous holiday season. Whether you're planning for the new year or still soaking in the magic of the season, we're here to share some exciting highlights from 2024 – a year that was fully packed with updates
      • The Social Wall: August 2024

        Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
      • The Social Wall: July 2024

        Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram and
      • The Social Wall: June 2024

        Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,
      • The Social Wall: May 2024

        Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view the

        • Recent Topics

        • URL_ROLLING_THROTTLES_LIMIT_EXCEEDED

          Hello, for several times now we are getting URL_ROLLING_THROTTLES_LIMIT_EXCEEDED in the Failure tab. What does it mean, and how can we solve this? Thanks, M.
        • Possible to customise list of file attachment options?

          Is it possible to customise (disable/remove) the list of file attachment options (see screenshot below)? I would like the users to only use the options "Link (URL)" and "Other Cloud Drives". I have super admin rights to customise the CRM.
        • Automating CRM backup storage?

          Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
        • Invoices with billable time and expenses

          I cannot seem to get a straight answer. We are looking to create an invoice to send to our clients, but it needs to have the following on it: 1. Billable hours for each employee. All hours for the pay period on one line, by employee. 2. Expenses for each
        • URL for downloading uploaded file - THE SOLUTION

          Hi, I would like to share the solution for downloading uploaded files using url. There is no documentation for it and there are multiple forum threads with old solutions that didn't work for me. Here is the updated url - tested and works! fet = form_name[ID
        • All Tasks Queued for Last 3+ Hours

          How does one resolve this? All of my tasks, from many different Flows, are stuck in the "Queued" status. This is interrupting my business processes, which depend on the timely execution of automations.
        • Why can't I connect to the software suddenly? Network error, internal error, unable to contact you

          Why can't I connect to the software suddenly? Network error, internal error, unable to contact you
        • Auto Generated Invoice number YEAR

          Auto Generated Invoice number shows transaction year as 25 even though it's 24 still.
        • The Social Wall: December 2024

          Hey everyone, As the year comes to an end, and the festive spirit fills the air, we're thrilled to bring to you the final edition of the Social Wall for 2024. Let's see what updates went live during December, and then go on with planning the new year!
        • Not displaying a newly created window within an application

          On a specific stock trading application (see image below), when a newly created full screen operation is invoked (File->New) oft times it is invisible (the mouse input is correctly routed to the new window but the hover over contents shows the invisible
        • Last payroll of the year gives me an error

          Trying to run the last payroll of the year. The payment doesn't get to the employee until 1/1/25, which is correct. However when I try to process it I get the following error: Tax calculation is not supported for the year 2025. Please change the Pay date.
        • Global Outage - Please Update Current Status

          It looks like Zoho Mail services are down everywhere. Please update with current status and time-to-resolution.
        • Is the filename of an attachment restricted to only certain languages?

          Hi, I tried to create a file card in a notebook, but I encountered an issue: when the filename of an attachment is in languages other than the main ones (such as English, Japanese, or Simplified Chinese......), syncing stops or the filenames become garbled
        • Odd Authorization warnings

          I'm a superadmin for Zoho One and double-checed that I was an Admin role in Teams. Every once in awhile, I'll get a strange notification that I can't do something (usually deleting something although I am under the 250 thread limit). Is there somewhere
        • Zoho und die Art, Dinge zu tun

          Zoho und die Art, Dinge zu tun Ich habe Zoho seit über zehn Jahren in verschiedenen Projekten implementiert – einige groß, andere sehr groß – und habe sogar für einen der weltweit führenden Zoho-Partner gearbeitet. Jedes Mal, wenn ich ein Zoho-Implementierungsprojekt
        • Free webinar: Zoho Sign 2024 wrap-up - Everything that is new and has changed

          Hello, Are you looking up to catch up on all the updates made to Zoho Sign in 2024? Or are you still figuring out how you can use Zoho Sign better to get business paperwork done more efficiently? If so, we invite you to join us this Thursday, December
        • View of all Leads (+converted)

          Hi, Is there a View of all Leads this month includung converted? If not how can I create one? Thanks
        • Zoho Projects is down

          Is anyone else having problems getting to Zoho Projects?   We are getting a Zoho server error, impacting our business.... I thought Zoho had HA for their Applications!?
        • Develop and publish a Zoho Recruit extension on the marketplace

          Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
        • Zoho Payroll [India Edition] - ICICI Bank Integration

          It seems that ICICI integration with Payroll (and other Zoho apps) has become progressively more difficult this year. It was great until last year but then some apps started requiring a token generated on ICICI website. The whole point of Direct Deposit
        • Issue with EU MArketplace

          Hi It's super frustrating that many CRM / Zoho (whatever) extensions are not available in the EU Market place Example: https://marketplace.zoho.com/app/crm/time-tracker-extension-for-zoho-crm For now, can the team address the extension above, but on the
        • Add an action to set agent as a member of a team in zoho desk

          Hi, Please add an action to zoho flow to set agent as a member of a team in zoho desk (add to a team or remove from a team). Regards, Ram
        • Cant add owner to field update in workflow

          Hi there, Currently when i tried to add owner of the record of the module to the field update, i am unable to. Is there a way to do so?
        • Zoho Books API Limit Is RIDICULOUS!!!!!!!!!!!!!

          The 2,500 API call limit in Zoho Books is about as useful as AOL dialup.  Seriously Zoho, not only can I use up 2,500 API calls in no time with my own app but YOUR OWN STUPID IPAD APP blows through them super fast too, so if any one of my clients wants
        • CRM portal users can now log in using their mobile phone numbers

          Hello everyone! You can now invite portal users using their mobile phone numbers. These portal users will be able to log in using their mobile number and OTP. Templates for these portal-related SMS can be customized as per your needs. This enhancement
        • Zoho CRM: Las últimas novedades de 2024. ¡No te las pierdas!

          ¡Hola, Español Zoho Community! Aunque sabemos que en estas fechas muchos de vosotros estáis ya disfrutando de un merecidísimo descanso, no queríamos acabar el año sin haceros un resumen de las actualizaciones más interesantes de los últimos tres meses,
        • Assistance Required: Custom Model Record Not Visible in Zoho CRM Sandbox

          Dear Team, I hope this message finds you well. I have created a custom model in the Zoho CRM Sandbox account and am currently adding records to it using Python. While I am able to fetch the module data programmatically through Python, I am unable to see
        • Automatic Updates for Zoho Desk Extensions

          Dear Zoho Desk Team, I hope you're doing well. We would like to request the addition of an automatic update feature for Zoho Desk extensions. Currently, updating extensions requires manually searching for updates and clicking the update button. This process
        • Dialing Microsoft Teams Phone Service via Zoho CRM

          I am using the VOIP option in Microsoft teams for my office phone system. I was hoping to have a way to dial numbers directly from Zoho CRM, but don't see anything in the Teams Integration or in the Telephony integration that will enable this. Does anyone
        • Issue with skip_workflow Not Preventing Edit Workflow Trigger

          Hi Team, I am trying to upload a file to a form in Zoho Creator. However, during the upload, an edit workflow is being triggered. I want to prevent this workflow from running, so I have used the skip_workflow parameter as mentioned in the API documentation:
        • Unable to unlink a Bigin account from Zoho Campaign

          I have an old Bigin account that not longer exists but somehow it's still linked by my Zoho campaigns. I am trying to unlink the old Bigin account so I can add my new Bigin account, but when I deny access to the old one, nothing happens (it won't unlink
        • Zoho Upgrade Failure Multiple TImes

          I want to add users to my Zoho CRM. I have carried out the process up to OTP verification, but then it always fails at the confirmation stage. This failure has occurred repeatedly even though the OTP has been successful. Is there a solution to this
        • Import from GoHighLevel to Zoho CRM

          Has anyone been successful with this? I don't want to integrate with GoHighLevel just import/migrate everything over to Zoho
        • Introducing 'Queries' In Zoho CRM

          Hello everyone! We are here with an exciting feature - Queries in Zoho CRM! A little context before we dive right into the feature specifics :) In today’s fast-paced business environment, immediate access to relevant data is essential for informed decision-making.
        • No data/body passed to REST server for DELETE by InvokeURL

          Hello Zoho, It seems no data or body of HTTP request is passed to REST server when request type DELETE is used for InvokeURL function. I tried to send DELETE using cURL command and from Python, it worked without problem. The problem occurs only with Deluge's
        • Recurring Bookings

          Will Zoho Bookings ever offer an option to the customer to schedule recurring meetings (unlimited) for the same days/times? Making a client schedule the same days/times for an entire month is a tedious process. I'd like to offer the option upfront to
        • iCloud integration

          I noticed from reading other threads that native integrations with Google Meet and Microsoft Teams are right around the corner. Are there other integrations and fixes to existing integrations coming? There are 2 things keeping me from using Zoho Bookings:
        • How do I associate pricebooks to a customer?

          I setup a few pricebooks, that worked fine. But now the only thing I can do with it, when I enter a quote or sales order, I can select which pricebook to use, but I have to do this product by product every time I add one. Is there a way to connect a pricebook
        • Introducing Dark Mode / Light Mode : A New Look For Your CRM

          Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
        • Directly Edit, Filter, and Sort Subforms on the Details Page

          Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
        • Next Page