Reach official Zoho Support and avoid fake support websites, toll free numbers and emails

Reach official Zoho Support and avoid fake support websites, toll free numbers and emails

Dear users, 

Thanks a lot for choosing Zoho!   

Our applications are built to help in achieving your day-to-day business goals. We are committed to engage with you, to understand, and develop solutions that enhance your productivity. We are happy and ready to help you use our service effectively. 

Identifying and avoiding fake support:
Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers and fake pages is also on the rise.  We have noticed that there are a lot of random sites, social media pages, videos claiming to be Zoho Support and solving problems. The numbers and pages are fake and not related to Zoho. They may misuse or steal personal or important information from you. We do take necessary actions by reporting them to the appropriate authorities, but we thought of sharing a word of caution with you all. 

We request you to not be misled by these third party sites claiming to be Zoho Support/ Service. These are unauthorized pages/ videos and have wrong information. We have not outsourced customer support to any third parties. Hence to keep your account secure, reach out to Zoho official support people through the official channels mentioned below. 

Official Support channels:

You can reach out to us via the below official Zoho support channels. 

By phone: Our Zoho Support representatives are available to talk to you 24 x 5 in the Toll-free numbers . 

US :  +1 877 834 4428,  +1 844 584 2497, +1 615 671 9025

UK : +44 (20) 35647890, +44 8009177225

China : +8610 82637816

France : +33 805542462
Germany : +49 8000229966
Sweden : +46 201408150
Italy : +39 (0) 287103737
Netherlands : +31 020522255
Spain : +34 918368598

Australia : +61 2 80662898

Singapore : +65 6723 1040.
India : +91 (44) 71817070, +91 (44) 71817000, +91 (44) 67447000

By email:
Write to us @ support@zohomail.com for any questions, feedback or support. Reach out our sales team at sales@zohocorp.com.  For any questions about payments, email us at payments@zohocorp.com. You can report abuse at abuse@zohocorp.com 

Community:
Connect with other peer users, partners here in our community. We follow our community closely and also participate actively to ensure that you are heard. 

Social Channels: 
Follow us to get timely updates in our social channels.

Any changes to the above channels will be updated and correct information will be available in our webpage. We request you to use only the above channels to reach out to us. In case you find any third party site using our name or trying to mislead you, do not hesitate to report it to us or directly to the concerned authorities. 


      • Sticky Posts

      • Weekly Tips : Save Time with Saved Search

        Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

      • Weekly Tips: Protect Confidential Information with PGP in Zoho Mail

        We deal with confidential information almost every day, whether it is being sent out or received. Though emails sent using Zoho Mail are encrypted both during transit and at rest, attempts to access and steal your sensitive data are always a threat that

      • Get Holiday ready with Zoho Mail's Templates

        As the holiday season approaches, it’s time to step away from work and unwind. You may not be able to respond to every email or send individual messages to wish everyone holidays greetings—but It is still important to stay connected. How do you send thoughtful

      • Weekly Tips: Secure your attachment downloads with Zoho Mail

        Safety is one of our main concerns, whether it’s about device security or online protection. We use tools like fingerprint scanners, facial recognition, and two-factor authentication to keep our devices and email accounts secure. We use methods like OTP

      • Get Holiday ready with Zoho Mail's Offline mode

        With the holiday season right around the corner, this is the perfect time to get ready to unplug, relax, and enjoy a well-deserved break. In addition to preparing yourself, you can also make sure your organization members are set for their time away from

        • Recent Topics

        • Bigin use in hospital- Human Med or Veterinary

          I am looking for users who are in either human or veterinary medicine and use the CRM specifically for referral management tasks. Are you using the basic version? How many users update the CRM and is it effective? Did you pay for additional customizations?

        • Standardize email communication with Signature Template

          Maintaining a consistent and professional signature across all outgoing emails is essential for any organization. However, when users manage their signatures individually, it often leads to inconsistencies like varying formats, missing designations, or

        • Zoho Books: tax is not automatically pulled from product-data anymore - why?

          Hi, until a short time ago, you could set a default taxrate for each product/item. This taxrate automatically appeared each time the item was chosen in an invoice or quote. Why does this not work anymore? The field is still there at the product record,

        • Setting up property management in Zoho Books

          Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool

        • Zoho Creator to GMAIL API Setup - Where Do I Begin?

          Does anyone know how to connect Zoho Creator to Google Workspace (Specifically GMAIL?) We have FLOW setup and working fine to send emails via GMAIL, but Flow doesn't accept file attachments which is a major problem. So, we need to be able to send an email

        • Kiosk Page Refresh

          We have a Kiosk running from a button in contacts to update values and also add related lists, which works great, but when the kiosk is finished the page does not refresh to show the changes. Is there a way to force the contact to refresh/update when

        • Setting GC session variable programatically in a website

          Hi! Is there a way now to programatically set session variables from a website for a Guided Conversations? The current available methods are dependent on react-native.

        • Ticket Merge Error

        • Refresh frequency

          Dear Zoho Team, I really, truly appreciate that Zoho Books gets frequent updates. As a matter of fact this is how a good SaaS company should stay on top. However, I feel that I have to hit refresh almost every day. This was exciting at the beginning but

        • Update application by uploading an updated DS file

          Is it possible? I have been working with AI on my desktop improving my application, and I have to keep copy pasting stuff... Would it be possible to import the DS file on top of an existing application to update the app accordingly?

        • Two-factor authentication (2FA) Log-in Problems

          The Two-factor authentication (2FA) Login on my passwords doesn't match , so it wont accept login I'm down to my last backup code.

        • Remove my video

          Hi, How can I remove my video so that I don't have to see myself. It's weird so I always remove my own video from what I see but cannot find this feature here. Thanks!

        • Client Script: Any plans to add support for multi-select field with onChange

          Client Script is fantastic and the documentation lists multiselect form fields as unsupported. Just wondering if there are any plans to make this a supported field. https://www.zoho.com/crm/developer/docs/client-script/client-script-events.html 2. Field

        • Feature Reqeust - Include MPN In Selectable FIelds

          I have noticed that the MPN is not available to show in the list view of Items. Please consider adding it as EAN, UPC and ISBN are all available, so it doesn't make much sense to exclude this similar option. Thanks for considering my feedback.

        • Experience effortless record management in CRM For Everyone with the all-new Grid View!

          Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and

        • Windows Desktop Application for Bigin

          I'm finding the need for a standalone Bigin desktop app for Windows users. Most of my daily work is done through a browser, so I often have several open tabs while working with customers and checking product information, etc. With Bigin currently only

        • Set another Layout as Standard

          We created a few layouts and we want to set another one to standard:

        • Salesforceに添付ファイルを格納したい

          お世話になっております。 Salesforceに添付ファイルを格納したく、カスタムオブジェクトに連携し、 「ファイルのアップロード」項目を設けました。 実際、エラーもなく送信出来たのですが、実際生成されたカスタムオブジェクトのレコードを見ると、どこにも添付ファイルがありません。仕様として、この添付ファイルはSalesforceのどこに格納されるのでしょうか？ 今回作りたいフォームは、複数の書類を添付するため、Zohoformのファイルアップロード項目「本人確認書類」「源泉徴収票」などの項目を、Salesforce側にも設けた「本人確認書類」「源泉徴収票」という各項目にURLリンクとして紐づけたいと思っておりました。

        • Knowledge Base article lists

          Is it possible to adjust the number of articles that are visible under a category of the Knowledge Base portal? Currently it looks like by default it populates about 5 articles before it puts the "more" option at the bottom. Looking to see if I can extend

        • Discrepancy in Contracts with Fields list/Layout

          The Support Plan field on the layout isn't in the fields list. What am I missing?

        • Migrating all workflows to another Zoho account

          We are going to transfer into another company, and we are going to get new emails and new Zoho accounts. Is there a way to migrate (or save in some sort of external file) all presets and settings that we have on this account? That includes primarily workflows,

        • Edit The Newsletter

          There doesn't seem to be the ability add a title and a caption below the button. Can this be done?

        • Unable to Delete Items – No Visible Transactions but Error “Items which are a part of other transactions cannot be deleted…”

          Hello Community, We are using Zoho Inventory for our business and encountered a persistent issue that is preventing us from deleting certain items. The message shown is: “Items which are a part of other transactions cannot be deleted. Instead, mark them

        • Keyboard UX for Assemblies

          The new Assembly module has a counter-intuitive behavior that ought to be corrected. When an Assembly is ready to be entered, there are two options given, the blue-highlighted "Assemble" and the gray "Save as Draft". This correctly implies that the normal

        • landed cost-need help with different currency under the same bill

          I’m having trouble recording landed costs in Zoho Inventory/Books. My purchase order is in CNY, but the landed cost (freight) I pay is in USD. Zoho forces everything under the same bill to use one currency, so I can’t enter the landed cost in its actual

        • Improved Functionality PO Bill SO Invoice

          Hello, I need to enter over 100 items, it's frustrating to scroll a few item rows and wait for more to load, then scroll again. It would be nice to have buttons that scroll to the top or bottom with one click. Furthermore, these items I'm adding are VAT

        • Generate a link for Zoho Sign we can copy and use in a separate email

          Please consider adding functionality that would all a user to copy a reminder link so that we can include it in a personalized email instead of sending a Zoho reminder. Or, allow us to customize the reminder email. Use Case: We have clients we need to

        • I would like to request a new feature or setting for SalesIQ.

          Hello Zoho Team, I would like to request a new feature or setting for SalesIQ. Currently, when a user opens our contact widget and clicks on the "Chat with us" option, it opens a standard chat window that remains empty until either the user types a message

        • In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."}

          In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."} this is button Function used in the Creator map Inventory.Create_Credit_note(int CRE_ID) { return_value

        • Zia should track how customer relationships evolve over time

          Here's a feature idea that I've been thinking about The Problem Zia is great at analyzing individual interactions email sentiment, call transcription, best time to contact. But here's what it can't do: tell you how a relationship has evolved over time.

        • FSM integration with Books

          Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders

        • How to Track Inventory Usage from Zoho FSM to Zoho Inventory?

          Hi everyone, We’re currently working on integrating Zoho FSM with Zoho Inventory, and we’ve encountered a challenge we’re hoping the community can help us understand better. Here’s the context: When we create a Work Order in Zoho FSM that involves parts

        • Set Field Mandatory by Client Script ZOHO CRM

          #Tips of the day We can set the field as mandatory by the client script var field_obj = ZDK.Page.getField('Custom_Field1'); field_obj.setMandatory(true); Custom_Field1 = Field API Name Apart from is if you have required any kind of Zoho work please do

        • associating products with accounts

          I have all my accounts and products in zoho now. I need to generate a sales order for an account. The product lookup feature on the sales order shows no products...how can I get them to appear.

        • Can we rely on order of returned ids when inserting multiple records?

          Hello! API https://www.zoho.com/crm/developer/docs/api/v8/insert-records.html does not mention that the response array will match the input array*, keeping this important information implicit and someone might have doubts to rely on it. (*the response

        • New UI for Writer - Disappointed

          I've been enjoying Zoho Writer as a new user for about 6 months, and I really like it. One of my favorite things about it is the menu bar, which you can hide or leave out while still seeing most of your page because it is off to the left. I think this

        • Zoho CRM Community Digest - February 2026 | Part 2

          In this edition, we’re highlighting a few more product enhancements, along with some helpful community discussions that explore everyday CRM scenarios from automating reminders and managing lead outreach to making the most of APIs and client scripts.

        • Dont want to list inactive items.

          If an item is made inactive, there is no point in showing it in the item list. Please provide an option to hide all inactive items in 'Preferences'. 

        • Client Script event on any field of a Detail page

          Hi everyone! I'd like to trigger a Client Script when a user modifies a field - any field - from the Account Details page, how can I do this? I don't want to trigger it on a specific field, but on all of them. Thanks in advance!

        • Tip #66 - Exploring Technician Console: Network Statistics - 'Insider Insights'

          Hello Zoho Assist Community! Have you ever wondered why a remote session feels sluggish, or wanted to check whether connectivity issues are on your end or the customer's? That's exactly where the Network Statistics feature in Zoho Assist comes to the

        • Next Page