Zoho Developer Community Monthly Digest – May 2025

Zoho Developer Community Monthly Digest – May 2025



Hello everyone,

Welcome to this month’s Zoho Developer Community Digest! From fresh product insights to hands-on tech sessions and standout community threads, there's plenty here to keep your ideas flowing and your skills sharp. Be sure to explore our updated resource hub for even more learning. Grab your coffee and dive into the latest from the Zoho developer community!

The developer community chat room is shifting from Zoho Cliq to a new space on Zoho CommunitySpaces, and it comes with a iOS and Android mobile apps! Or sign up here and use the web version. (Using Zoho credentials? Just sign in—no need to fill the form.)

Why the change? This new space brings all Zoho users together, lets you follow threads and people, sends personalized notifications, and has a much smoother experience overall. We’ve been envisioning this for a while, so we’re thrilled it’s live.

Check out these videos to get started!

Upcoming Events

Extensions 101

TitleZoho Books – Custom Actions
Date: Jun 12, 2025
Time: 10:00 AM IST & 8:00 PM IST – Registration link

This series aims to guide developers through the process of building extensions for various Zoho products using the Zoho Developer platform, Sigma. Our previous sessions in this series covered extension development for multiple Zoho products and highlighted the platform's key capabilities for developing efficient extensions. Register for the upcoming sessions, where we'll delve deep into developing extensions for Zoho products like CRM, Books, and Desk.

Zoho Community Developer Bootcamps 2025 – India

We're bringing two sets of in-person developer bootcamps across 7 cities in India—one for Catalyst by Zoho, and another for building Extensions using the Sigma platform! We're super excited to meet you in person... and some of you, once again!

Creator Tech Connect:

Title: Building Data Relationships using Subforms in Zoho Creator
Date: June 12, 2025
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link

Creator's tech connect series would comprise of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. In our previous session, we discussed about lookup fields in Zoho Creator. In the upcoming session, we will explore building data relationships using Subforms in Zoho Creator.

Zoho Developer Hangout – Episode 23

Topic: Custom Logs – A Developer’s Ally in Zohosphere
Date: Jun 17, 2025
Time: 10 AM IST – Registration link

How do you debug when a client says, “I clicked something… and now it’s not working”, but can’t explain what happened? In this session, Deepa, a self-taught Zoho developer and homepreneur, will walk you through how she builds custom logs inside client accounts to capture real-time activity, make issues easier to trace, and reduce stress. This session is perfect for any developer working in client automations or eager to learn best practices while coding.

Zoho CRM APIs

Title: Part 7 – OpenAPI Specification 3.0.0
Date: Jun 19, 2025
Time: 10 AM & 9 PM IST – Registration link

Zoho CRM now provides an official OpenAPI 3.0 specification for its REST APIs, designed for developers and solution architects. In this session, you’ll learn how to instantly generate client SDKs in multiple programming languages, test APIs visually through Swagger UI, maintain consistent integrations with auto-generated, versioned requests and responses, and explore modules, operations, request/response formats, and error codes — all in a single, machine-readable file.

Zoho CRM Developer Series – Queries

Date: June 26, 2025
Time: 10 AM IST & 9 PM IST – Registration link

In this session, you'll learn how to create a query in CRM and use variables, serialization and schema management, along with a use case demo.

Building AI-powered, low-code apps with Zoho Creator

Title: CoCreator – Generative AI-Assisted Application Development
Date: July 3, 2025 – Registration link

Learn how Zoho Creator’s AI-powered assistant, CoCreator (powered by Zia), helps you build apps, automate workflows, and optimize code rapidly—so you can focus on creating impactful business solutions faster.

Learning Table Series

Title: Zoho Creator for Logistics Management
Date: July 3, 2025
APAC & ANZ: 11 AM to 12 PM IST - Registration Link
EMEA: 4 PM to 5 PM IST - Registration Link
Americas: 9 PM to 10 PM IST - Registration Link
 

We designed this series to provide users with valuable insights and knowledge about Creator's capabilities in various business use cases and applications. This year as well, we have adopted the 12 Months 12 Industries concept. Every month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry. Our recent webinar on Creator for visitor management was a success, and during the upcoming session we'll be exploring Creator for Logistics Management.

Resource Spotlight

We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking our Zoho Developer Community website to stay informed about the latest updates in the developer community.

Community Discussions

Zoho Developer Forum

  • A developer wanted to extract just the first word from a name like “David Beckham” in Deluge. Some suggested using getPrefix, others went the list-splitting route. The beauty? Each approach worked—with its own twist. What made one method stand out more than the others? The community had thoughts…

  • Looking for clarity on field types and criteria for zoho.cr.searchRecords, @Charles-Adrien noticed the official docs left out quite a bit. @Anonymous User quickly filled the gap, and fellow devs jumped in with practical insights—especially around API version differences. One reply, in particular, offered a lightbulb moment...

  • @Jesus needed to update a date field from the 'Cargo' module to the 'Deals' module in Zoho CRM. With step-by-step help from @Ishwarya SG, a fix from our MVP @Nik, and a surprise twist involving Rollup fields for a similar case, this thread became a great showcase of layered problem-solving. But it’s the final solution that made many devs stop and take notes...
  • @Michele's workflow was being... stubborn. One rule updated a field, but the next rule didn’t even blink. After some helpful nudges from @Anonymous User and a sharp fix from MVP Nik, the floodgates opened—more devs, more automation drama, and a treasure chest of workarounds. The final fix was so simple, it almost felt like the CRM was just being petty.

Developers ZUG Conversations

Community Spotlight

Zoho Developer Hangout

As a continuation of featuring a ZDH presenter each month, this time, we are delighted to introduce and appreciate the 19th episode presenter @Christopher Mowers. Explore this post to discover the knowledge and insights he shared with the community.

Cliq Contributors

We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 



Make sure to follow the digest every month for the most recent updates and conversations. Stay connected and participate in the forums and the Cliq channel to be featured in the upcoming month's digest. Wishing you all an amazing month ahead!



        • Recent Topics

        • Tip #3 Automating total item weight calculation for your sales orders in Zoho Inventory

          Hello, Hope the day is treating you well. Last week, we saw how we could automate the calculation of total shipping charges from numerous shipments for your sales orders and invoices. This week, we will see how you can automate the calculation of total item weight for your sales orders.  How does this work? First, you are required to capture the weight of all your items using a custom field. And when you create a sales order, you can either have the system display the individual weights for you or
        • Why Format section gets disabled when we create Merge Template over PDF

          I need some assistance I have a Client who is going to give certificates to users who passes his exam. So, I am using mail merge but in ZOHO writer after I upload the PDF and create merge Template over PDF the format Section gets disabled. My problem
        • How to remove some users in zoho accounts

          How to remove some users in Zoho accounts.
        • Whatsapp Integration on Zoho Campaign

          Team: Can the messages from Zoho Campaign delivered through Whatsapp... now customers no longer are active on email, but the entire campaign module is email based.... when will it be available on whatsapp.... are there any thirdparty providers who can
        • How to calculate separate totals for Product Line Items filtered by category in Quotes?

          Hello! I'm working with Quotes in Zoho CRM and need help calculating conditional totals for line items. Current setup: I have two tables in my Quote template (Zoho Writer), both displaying Quoted Line Items Table 1 (top): Shows all products where Product
        • I Need Help Verifying Ownership of My Zoho Help Desk on Google Search Console

          I added my Zoho desk portal to Google Search Console, but since i do not have access to the html code of my theme, i could not verify ownership of my portal on Google search console. I want you to help me place the html code given to me from Google search
        • Zoho Desk API Documentation missing a required field

          We are trying to create a section using this information. Even after preparing everything based on that page, we still get an error. The error we get is this: {"errorCode":"INVALID_DATA","message":"The data is invalid due to validation restrictions","errors":[{"fieldName":"/translations","errorType":"missing","errorMessage":""}]}
        • Fetch Subform values through a lookup of a lookup

          Hi, I'm having an issue fetching the values of a subform through a lookup field through another lookup field. The code works perfectly to show me the subform row ID, but the second I try to get any readable data, it says "Error occurred. Please contact
        • Ability to modify what displays in calendar invite?

          I am a long time calendly user and want to make the switch to bookings.  I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link?  I can add it to the emails no problem, but I would also like it to display on their calendar.  Is there some work around I can do to get it on the calendar?  Also am I able to modify the calendar event title?
        • Turn Decision Box to a button

          Dear all, I need your help on CSS to turn a Decision Box to a Button. I have a Decision Box like: Turn on/off to refresh the information. (on User Input, either True or False, will refresh the information) Now I want to simulate to treat it like a Refresh
        • Emails not being received from a particular domain

          Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workers
        • Stock Count

          The stock count is a nice new feature, but we cannot figure out how to: 1. Use it without assigning to a person, we have a team or one of multiple do stock counts as do most any company. 2. Add any extra fields to what the "counter" sees. The most important
        • Can you import projects into Zoho Projects yet?

          I see some very old posts asking about importing project records into Zoho Projects. But I can't find anything up to date about the topic. Has this functionality been added? Importing tasks is helpful. But we do have a project where importing projects
        • How to delete attachments form Zoho mail accounts

          I can't find a way to delete attachments from Zoho mail messages, either individually or in bulk. Searches here are providing conflicting results and often talk about workspace, whereas I am only interested in how to delete attachments that are seen with
        • Send Whatsapp message from Whatsapp template with custom variables

          Hi, I'm trying to do some basic integration for sending WhatsApp messages from Zoho CRM using Zoho Desk whatsapp templates. When creating new whatsapp template in Zoho Desk we can choose ticket related fields as variables but it's not clear how to use
        • Outgoing blocked: Unusual activity detected.

          I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses
        • Integrating with My Own Application and ZOHO CRM Simultaneously

          I have my own WhatsApp bot that uses my WhatsApp business account. I want to use the same phone number to integrate with ZOHO as well. What is the recommended way to do that? Should I integrate my application with ZOHO, forwarding messages whenever the
        • How do i move multiple tickets to a different department?

          Hello, i have several tickets that have been assigned to the wrong department.  I am talking about hundreds of automatically generated ones that come from a separate system. How can i select them all at once to move them to another department in one go? I can select them in "unsassigned open tickets view" but i can't find a "move to another department" option. I also can't seem to assign multiple tickets to the same agent in that same view. Could somebody advice?
        • Transferring CRM Attachments to Workdrive

          relatedrecords = zoho.crm.getRelatedRecords("Attachments","Conditions",conId); attachid = List(); for each ele in relatedrecords { attachementId = ele.get("id"); attachid.add(attachementId); } for each ele in attachid { counter = 1; downloadFile = invokeurl [ url: "https://www.zohoapis.com/crm/v2/Conditions/" + conId + "/Attachments/" + ele type: GET connection : "work_drive" ]; resp2 = zoho.crm.attachFile("Deals",dealId,downloadFile); resp3 = zoho.workdrive.uploadFile(downloadFile, dealWD, "PlaceHolder"+counter+"",
        • New Customization options in the module builder: Quick Create and Detail view

          Hello everyone, We have introduced two new components to the module builder: Quick create and Detail view. The Quick Create Component It is a mini form used to create a record and associate it to the parent record from a lookup field. For example, if you have a Deals lookup in the Contacts module, then you can associate existing deals or create a deal and associate it with the contact. You can customize this Quick Create form by adding standard as well as custom fields. There is no limit to the number
        • unblock my zoho mail account. outlines@zoho.com

          please unblock my zoho mail account, outlines@zoho.com
        • SMTP email sending problem

          Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid
        • Mailk got blocked / Inquiry About Email Sending Limits and Upgrade Options

          Dear Zoho Support Team, My name is Kamr Elsayed I created this account to use for applying for vocational training in Germany. As part of this process, I send multiple emails to different companies. However, after sending only 8 emails today, I received
        • Forwarder

          Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
        • No chat option

          Chat option is not supported.
        • Direct “Add to Google Calendar” Option in Zoho Meeting

          Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement related to the “Add to Calendar” functionality in Zoho Meeting. Currently, when we open Zoho Meeting and view our meetings under My Calendar, there is an Add to
        • Default Tagging on API-generated Transactions

          If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
        • DKIM cannot be enabled for the domain as no verified default selector present

          Hi Support Team, For Domain DKIM record trying to enable status. but showing error "DKIM cannot be enabled for the domain as no verified default selector present" So, please resolve the issue. Thank you.
        • unable to send message reason 554 5.1.8 Email outgoing blocked

          unable to send message reason 554 5.1.8 Email outgoing blocked
        • I can't log in to my account on Thunderbird

          I've just had to rebuild my PC (calamitous mess from Microsoft with Win10/Win 11 'upgrade' - they confirmed I had to start with a new build). I have used Zoho mail for years via Mozilla Thunderbird, but now I've had to download the latest version of TBird,
        • Should I Use DMARC?

          When I configure Zoho Mail's DMARC settings, it's mandatory to fill in the RUA and RUF (Aggregate notification email address*, Forensic notification email address*) addresses. When we enter an email address in these fields, we receive reports from the
        • Introducing Profile Summary: Faster Candidate Insights with Zia

          We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
        • Books API Receiving an Error that Doesn't Make Sense when Creating Credit Note - trying to use 'ignore_auto_number_generation' argument

          Hello, I'm working on a newly created routine and I'm getting an error that doesn't make sense when trying to create a new Credit Note. Here is my POST request. Endpoint: https://www.zohoapis.com/books/v3/creditnotes?organization_id=########## Body:     {
        • How to move emails to Shared Mailbox?

          Hello, I created a Shred Mailbox instead of using a distribution group. But I cannot move previous emails to certain shared mailbox. Is it possible move some emails from inbox to shared mailbox?
        • Collaboration with free plan user.

          Hello. Do both users need to be on Pro plan to collaborate? Or can a Pro user share a note with a free plan user with the ability to edit?
        • Zoho Inventory Now Supports VeriFactu for Businesses in Spain

          Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal
        • Connection to other user

          Zoho Cliq handles sharing of Custom OAuth Connections that require individual user logins.
        • In arattai received message can't be deleted

          The issue has been noticed in following: arattai app (Android) arattai app (Window) arattai web While the message posted by me may be deleted, the ones received from others can't be. The item <Delete> change to <Report> when the message is a received
        • Analytics Portal

          I have the "standard plan" and want to explore the portal option; I activated the 15-day trial but do not see the pricing for the add-on. How can I get the price under "Upgrade add-ons." Thanks Rudy
        • Can I filter a Lookup field to only show related records from another Lookup in Zoho CRM?

          In our Leads module, we have two Lookup fields: Recruitment Agency – the agency that the lead came from Recruiter – the individual contact from that agency who sent us the lead Both fields link correctly to their respective records in CRM. However, our
        • Next Page