Zoho People Onboarding Unable to Convert to User

Zoho People Onboarding Unable to Convert to User

Hello All

I need help in this onboarding of candidate

Currently at this stage the candidate is just being offered and we are filling in his details however not all information are fill up.

The candidate is still using his/her personal email

When i try to convert this candidate to a zoho people user, it show the error invalid email however at this point i am still unable to go to this candidate as a employee form which contain the company email

What can i do?

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