Announcing New Features in Trident for macOS (v.1.2.0)
Hello Community, Trident for macOS has quite a few new features that will improve your business email communication. Let's take a quick look at them. Creating templates Earlier, you could save email drafts as templates in Trident. With the current update,
merge tickets?
THis is a beginner question but I can not find an answer searching for merge or combine tickets. How do I combine two tickets to one?
Zoho Trident (Windows) WorkDrive widget -> Not able to attach files to email like in ZohoMail Windows Desktop App
Dear Zoho support, I am testing Zoho Trident on Windwos. It looks good so far. However when I try to upload a pdf file as an attachment to an email it wont let me do it as it did using the ZohoMail App. When I drag a file from the WorkDrive Widget it
Native Zoho ios app Zoho CRM Integration
Looking for a way to add contacts and leads to CRM from email app. I can add records(contacts/leads) from gmail app to CRM but I can’t find a way to do it from the native Zoho mail app. What am I missing?
Bookmarks on the Zoho Mail App?
Dear Zoho Team ~ One of my favorite desktop features is the simple little “bookmarks” tab where I can save websites. I use it often, and enjoy finding weird little websites to save and read later. My question is, would there be a way to incorporate the
Android App Push Notifications Sounds
Hi, i have gmail and others mails (imap) connected. When i get a mail to my gmail account there`s no notification. No sound or whatever. When i get a mail to my zohomail.eu i get an notification and sound on my phone. Where can i set (in the app) that
Zoho Trident doesn't work that well with TextExpander app
I would imagine this is quite a niche issue but I use the TextExpander app quite a lot to add repetative text in all my apps and it works well in everything apart from Zoho Trident. For example I use the shortcut "/email" to enter my email address anywhere
The link for event or task when receiving email to open the app and not browser
Hi I having a problem and maybe it's a bug. When I get an email alert for example task or event from bigin.crm and when I click the email link why can It not automatically go and open the bigin app on the phone instead it opens or asks to open the browser
Zoho Projects Android calendar crashes
Every time I select calendar in the burger left icon the app crashes. I reset the data, reconnect the account and it works until I select the calendar again. I got Zoho one calendar linked to one google calendar. Any one having the same issue? Thanks
Zoho not updating with Apple Mail mobile
Anyone having problems with Zoho not updating with Apple mail on iOS 12? it's a real pain that i have to regularly log into desktop Zoho to get my mail.
SESSION EXPIRED
I have been having trouble syncing my Outlook plugin calendar with my Zoho Calendar. It has been working fine until the last month. I log-in and then try to sync and I get the message "Your Session is expired, Kindly login again" and I have to force-close Outlook. I have tried uninstalling and reinstalling the plug in without any solution. Please help!
Email notifications on Android 14
i've just switch from Android 14 Samsung S21 to and S24+. The apps & settings have copied over as expected. Having checked, the settings on both mobiles are identical. However, the S24+ is not giving notifications of email arriving on Zoho Mail app, whereas
Set default Ulaa profile to open URLs from Trident
I am using the Ulaa browser. In Windows 10 it is set as the default browser. I use two profiles, Personal and Work. How do I set Trident to open all URLs with the Work profile of Ulaa? It currently opens in the Personal profile. Both profiles need to
Any way to increase the display and default font SIZE?
I'm just setting up my mail accounts and the size of the display font is tiny. It doesn't appear to be customizable, or am I missing something? I see where I can change the font style, the interface color scheme etc., but no way to enlarge the font?
Zoho Project to manage projects in a production company
Hello. My company is based mainly on production and assembly. Im trying to chose between Asana and Zoho Projects. Im leaning towards Zoho Projects as Im a Zoho One user but I tried the mobile app and setting tasks of certain projects seem to be overcomplicated
Zoho Desk does not take me to my company after logging in
I have came across this issue twice now. The first time was when I was doing a trial. After the trial expired, I went to logon and Desk was acting like I never setup a company before and when I put in my company, it said it already existed. Long story
Inbox not in sync between web client and Android e-mail
I've been using Zoho Mail for about 3 months and my web client inbox has never matched the inbox of my Androd e-mail client (stock app). What I've noticed is that if I archive an e-mail in the web client, it's often still visible in my Android inbox. The only way to synchronize the inboxes is to remove the Zoho account in Android and then re-configure it. Has anyone else encountered this issue? Additional details: Using Exchange account in Android. Sync frequency set to Automatic (Push) in Android.
Issues with Zoho Trident
Hello, I am having 2 problems using Zoho Trident: 1. I have set Trident as my "default email application". So when I click to "share" a document using email, Trident should automatically open a new email window with the document attached. It's not working,
Zoho Mail notifications settings problem
I have an alias for the domain I own which is connected to all the emails related to shoping. I need no notifications for it. I setup the filter that whenever email comes to SHOPING@myemail.com everything is moved to folder "Shoping" and notifications
How to install PGP extension in Android zoho app
I have enabled PGP on my account. I have been able to install several certificates and I am able to send and receive encrypted email using the desktop web interface. My issue is with the Android app. I am presented with the error "Enable PGP extension
*.thumb.low
I can't upload photos to Bigin from my ipad All the photos are changed to format *.low Have you seen this?
When are we going to be able to see project events on Mobile?
This is needed badly IMO. As well as real calendar sync with Google calendar or Zoho crm calendar. It's crazy that I have to schedule project events in CRM so people can see them on their calendar. Thanks
Bluepint- Mobile Zoho CRM
Hello, We have a very unsatisfying issue with Mobile CRM and Blueprint. Whenever a Blueprint process is active on the Opportunity module inside the desktop CRM, Zoho CRM Mobile doesnt show any fields!!!! This is actually stopping our operation pretty bad. We need help! Regards, Franco
Users can now delete their Zoho Account from within the Zoho Mail iOS mobile app
Hello, In the latest version of the Zoho Mail iOS mobile app (v2.7.4), we have brought in the below enhancements. 1. Users can now delete their Zoho Account as per Apple's guidelines from within the mobile app. To close the account, please follow
Log Call Data in CRM?
Is is possible to automatically log calls from mobile devices that have the CRM mobile app back to CRM account AUTOMATICALLY? I want to be able to report and view incoming/outgoing calls to contacts/leads/potentials by Agent for auditing purposes such
Bigin Widget for Android
Today I see that there was launched a post on social media mentioning widgets for OS . What I would like to know i there is widgets for Android and where because can not find it on widget draw.
Need to integrate Zoho Mail Mobile app with Zoho Meeting Mobile App for Android and Apple
Hello Zoho Team, Please bring integration of Zoho Mail Mobile app with Zoho Meeting for Android and Apple Thanks
Zoho Mail mobile app - Expanding and Collapsing folders
Hello All, We have kickstarted the month of September with an eye-catching update in our Zoho Mail mobile app. In our recent update, we have released a UI related feature which a lot of you, our users, have requested for - 'Expanding and Collapsing folders'. Scrolling through a huge list of folders to check for emails within a particular folder can be time-consuming. You can now easily access your emails by expanding or collapsing the folders in the Zoho Mail app. You can expand the folders by
cant use desktop signature on my mobile
Hi all When I use my phone i cant use any image inserted within the signature We created a signature with the logo on the desktop version and it works and shows up when emailing from a desktop but when trying to select it on phone, it appears blank! Help! ...going mental.. thanks.
Mobile app layout on tablet
I've just started to use Zoho email, and installed the mobile app on my 8 inch Samsung Galaxy Tab A tablet. The layout looks just like the desktop website view, and is very hard to read, being quite small. How can I get the view to use a mobile layo
How can i view mail on Apple Watch?
Recently i bought a Apple Watch series 6. When i receive e-mail i get a notification on my watch. When i open de Zoho e-mail app on my Apple Watch it says: ‘register/log-in in the zoho e-mail app’. I don’t get it, what do i need to do? I can’t see my
notifications for new mail in other inboxes
Hello, I am seeking a solution to receive notifications whenever I receive a new email in any of my inboxes. Presently, the Zoho Mail app only alerts me when a new mail arrives in the main inbox. Thank you very much.
Can't login Zoho mail Android app
Hi, I can't login my account in Zoho Mail App in Android, seems the system directed me to the zoho.com.cn and said my account is not exists: Zoho账户不存在 Any suggestions? Web mail have no problems. BR//Wilson
Can't delete shared mailbox emails from mobile app
I have the mobile app on iOS and cannot seem to find a way to delete an email from a shared mailbox. Is there something I'm missing here? Michael
Zoho Projects App Timesheet Templates Not Showing Up
Timesheets Templates are visible on the web version but don't show up in the mobile version, do i have a setting wrong?
Android App, avtivities Cloning a task and events
Hi how to clone a task and event in the bigin crm android app? This option is available on browser option on pc.
Projects mobile app timer doesn't work for team tasks
I'm assigning tasks to teams so I don't have to make everyone owners of every task. Projects is configured to allow timers for all project members, and the timer works fine in a browser. The mobile app doesn't offer a timer for tasks assigned to a team.
Secondary contacts is now supported in Bigin Android mobile app.
Hello All, In Bigin Android mobile app (v1.4.1), we have brought in support for Secondary contacts. It is introduced in the Deals Module as a multi select lookup field. Secondary contact field in Deal Add form: Secondary contact page: Users can now
Zoho projects app on samsung tablet not opening
I am attempting to use Zoho Projects App on Samsung Tab S8 Ultra. I have a Zoho One Subscription. I have Zoho Books installed on this tablet. It functions. Zoho Mail or other Zoho related apps are experiencing the same login issues. Are there any options
Add "Ticket Count" to the active view list
The Desk mobile app doesn't display the ticket count on the active/selected view. You have to open the sidebar and look up for the ticket count for your specific view in there. Please add the ticket count information into the title of the selected view.
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