Add Text Box Below Answer
I would like to add a text box below the No or Yes answer as done here with Survey Monkey: http://awesomescreenshot.com/0725pki7f5 - please advise how to do this!
Zoho notifications and Email Reminders
Hello! Does the free version have the capability to send a reminder notification in Zoho and a reminder email regarding follow-ups and when tasks are due a few days before the due date? Please let me know as this is an important feature we need for our business. Thanks a lot!
Renaming survey response with a field from the survey form upon export
Is it possible as I export a submission for it to save the survey name based on a field in the survey? Ideal for me would be if I could export multiple submissions from a survey form and they save by the name field of the submission onto my computer once I export. Then instead of Report 1, Report 2, etc. I would have Report - Joe Smith, Report - {First Name} {Last name}, etc. Is there an option for that like a mail merge that could catch that field in the survey name upon exporting? Thanks! Mike
Help with changing ADMIN
Support is not responsive. We have 1 admin for Surveys and he is no longer with the company. we are able to login into his account but there is no option to change anyone else to an admin. I am the super admin of the entire ZOHO installl, no option to change admin. Support has been asked 4 times to fix, no phone number to speak to anyone. Anyone help?
I have a problem to delete zoho
I want to completely wipe Zoho service, but I can not how I solve the problem
QUESTION ABOUT SCORE
Hi, I designed a survey and I´m working with the Ranking option. I have my graph and results table and I need interpret my results, I want to know what is the mean of SCORE? : example SCORE RANK RESPONSE COUNT, 4.09 1 54 3.07 2 54 2.83 3 54 2.8 4 54 2.2 5 54 What does the score column? I really appreciate your help, Thank
Aligning the background image
I want to create a custom theme for my survey by uploading and including an image file. Among the themes available on Zoho, the beauty one is closest to what I want mine to look like. The image is displayed on the left side of the screen and the full survey is visible on the right side. I just want to be able to use my own image but achieve this same effect. However, when I upload an image to create the custom theme, it underlays the survey so that the image is only partially displayed. No matter
Website SLOW !!!!
I am in the middle of a survey I have spent thousands of dollars advertising. Your survey site is very slow. It almost takes 10 seconds to load the first page of the survey. After that it is taking multiple seconds to switch between pages. I am losing respondents to my survey because of the slowness of your website !!!! Please fix asap.
Remove Left/Right Borders on mobile survey
Space is at a premium on a mobile device. The current themes keep a large border on the left and right - in total almost 25% of the screen width. This give very little space for the survey itself to be presented. Remove the majority of border on the mobile survey display and give the space back to the survey itself !
What custom variable will check a checkbox back in CRM?
I want to "invisibly" pass a custom variable from URL generated in Zoho CRM with a specific custom variable, to Zoho Survey, and then when the Survey gets submitted, I want a checkbox to be checked in the CRMHow would I form the custom variable to do so? I have no problem doing the above with actual text (passing the word "yes" from Zoho CRM, invisibly to Survey, and then back into Zoho CRM to update a field with the word "yes").....but I want to know how to check a checkbox in the CRM, not add
Integrating responses to a ZOHO survey into a potential in ZOHO CRM
The satisfaction survey I've created can be sent via ZOHO campaigns to Contacts that have a Won potential against them. So far so good. The next step is to integrate the responses to the questions back into ZOHO CRM. Here I can see that mandatory fields set up in ZOHO CRM Potentials filter through - so that I'm asked to select a corresponding question. See screen shot below. Naturally the potential name, stage etc., shouldn't be overwritten with the answer to a question in the survey. I do not want
Custom variable on choice text
When adding a custom variable in the question it works. When adding a custom variable to the question choices (multiple choices/questions) id does not work. Is that something you can change anytime soon?
How add first name to Zoho Survey?
I am trying to include the survey recipient's first name at the top of the survey but it isn't appearing. I have a Premium subscription to Survey. What am I doing wrong?
Inline Surveys
Hi What is an inline survey please. I have looked for help etc. on this new feature but nothing. Interested to learn. Rgds Neil HB
Offline responses not uploading
Hi, I have create a zoho survey to be used offline, using an iPad withSafari. However when I am back online and choose to upload, it startsthe process but never finishes. in total there are 8 response. I have tried another survey offline and this is working fine when uploading. Any advice would be much appreciated as I need to pull this data off. Reeza
Survey reminder email
Hi, does anyone know how to send a reminder email just to the people who have not yet completed the survey? This should exclude those that have already taken it.
Zoho logo/Customize top Branding
Are we able to replace the Zoho logo with our own company's logo on a survey?
Surveys - How are they Viewed?
We want individuals to complete surveys/polls then be able to see the results of these after a specified period of time when others also complete the survey (i.e. 15 minutes). How are the results of surveys "published"? Does only the publisher of a survey first see the results, or can everybody who has completed the survey also see these results? If individuals completing a survey do so on their smart phones, can they see the result of the survey on their phones as well?
Scoring to Custom Page
When trying to use the scoring logic to redirect to a unique end page of the survey, the scoring will not allow a value higher than 100, however scoring for the survey being developed goes into 150?
Survey do not work properly
My surveys started to show errors today. Embedable: http://www.awesomescreenshot.com/image/733444/85b003ce1a541d7352fb1778d1d9a304 Stand alone page: http://www.awesomescreenshot.com/image/733445/feb8d7e0c6ba259df94d4c7bc5d0842e How can I fix this?
Page description text to include working URL link
On the page description of the survey, I would like to include a working hyperlink to a web url however it only looks that I can add plain text - is that true?
update fields in CRM
I'm doing the survey and CRM integration so that when the customer sends the survey, some fields are updated I have in my Invoice module. That should take the CRM field to be updated? I'm taking "Subject" but I do not update anything. Could you please help me and give me the steps so that the fields are updated after the customer answers the survey. In the subject field I have a parameter that is sent from a link that sends the customer to answer the survey. I have a parameter in the "subject" field
Phone number box for a survey question
I was trying to have phone number entry box on my survey but whenever users put in their phone numbers they get error messages saying that the number they entered should be between -2145676532 to 2145676532. I used numeric box and i'm unable to increase the max number a user can enter??
Company Website
How do I put a survey on my company website for my customers to participate in? Please help!
Opt-in checkbox as question
Can we just get a opt-in like question in addition to existing question types in Zoho Survey? Fe. when you ask to agree upon Terms and conditions yes or no, a small opt-in checkbox will do... Can this be added Jean-Paul Damen INTERNET OVERAL Zoho Alliance Partner The Netherlands
Insert survey link doesn't work
Hi, Am following instructions in the following link (https://www.zoho.com/crm/help/zoho-survey/usage.html), but the insert survey link is not visible even though other integrations are working fine. Are you able to advise why? Is it user error or a bug or an error in documentation? Thanks Mark
Update existing record in Zoho CRM
Is there any way to update a record with details in Zoho CRM after a survey is filled out? For example I create a survey for Joe Bloggs in Zoho Survey and add his title but want to update Joe Bloggs existing record in the CRM with his job title
Zoho Survey data export to SPSS
Dear Zoho, Data extraction is now only offered through Excel. Managing data from Excel into SPSS has several disadvantages. Can I expect SPPS data extraction in the near future? Early 2016 would be excellent ;). With regards, Govert Veldhuijzen
How can I make a question where the sum is equal to 100?
OK so I want to be able to ask a question and have the person fill in the answers- like "of these four options, put the percentage you use A, B , C and D...All must equal 100... How do you do that/??
Reset survey results
Hi, So I've created a survey, added it to a Zoho Campaign, and sent the preview around to a few people in the office to test. So far so good, but now I have survey results that I wish to clear out before sending this out to my customers. How can I clear out or reset the survey responses before sending the live survey?
Conditional text in reporting based on respondent scores
Hi, I'd like to generate a report for each individual respondent that has additional explanatory text referring to some of the scores collected in the survey from each respondent, and the text dependent on the respondent's score. e.g. A mean score across four questions of >4 indicates "a high degree of madness" but a score below indicates "a high degree of sanity" I'd also like to suppress some respondent answers/responses in the report. How do I create a report like this in Zoho Survey Premium
Getting the contact details from CRM or Campaigns without asking it
Dear team, I am creating customer satisfaction surveys about services or the usage of Zoho CRM. They Survey is triggered by an automation from Zoho CRM. I would like to avoid having the customer indicating his name and email address if I already have this data. Is it possible for Survey to get data from the URL (parameters)? Thanks in advance! Best regards, Christophe Mendez | MZ Consultants - Zoho Alliance Partner
Google Sheets Integration Challenges
We have had some reoccurring challenges with integrating our surveys with Google Sheets. There will be times where some of the survey results don't synchronize across. If we remove the integration and then re-integrate the survey with the sheet, those missing records will then appear on the sheet. There were also some problems where answers to matrix questions where not appearing on the Google Sheet, but it seems like that was a separate issue that we opened a ticket regarding and has been resolved
Creating a mailing label
How do I create a mailing lable
Removing Your Branding from My Facebook Post
Hi There, I purchased ZoHo Survey and am trying to post a survey on my company Facebook page and, even though I have unchecked the ZOHO branding choice in the footer of my survey an absolutely HUGE ZOHO logo and branding slogan keeps showing up. I wouldn't mind having it there, if it were a normal size, even though as a paying customer I don;t believe I should be forced to advertise for your company (not a good thing!) but these things are IMMENSE!!! How do I get that to stop appearing?
Integrate Survey with a Potential in Zoho CRM
Good day, It would be usefull to be able to link a Survey sent through a Potential in ZCRM to the Potential asociate, not only the contact. A nd moreover if it's posible that not only the Contact asociated to this Potential could answer it but for example the account manger interviewing the contact. Thanks
Reverse score a likert question
Hi, I really like the look and feel, and ease of use of Zoho Survey, but need to reverse score a likert question, then total and average a number of non-consecutive likert questions. How do I do this in Zoho Survey Premium?
Question: Zoho Survey Results
Hello Zoho community, I've started using Zoho CRM recently and now I'm using the Zoho Survey as well. I know that results from the surveys are automatically updated in Zoho CRM alongside each individual's contact details who have completed the survey. However, is it possible the results/reports from the survey to appear alongside more than one individual contact in Zoho CRM? For example if I create a 360° survey, I would like the results from the survey to be updated in the Zoho CRM contact who
Likert Scale
Dear ZOHO, For my research I'm using validated Likert questionnaires and scales. I wondered if there is also an option to have a likert lay-out as follows: In words: Every question is followed by boxes with individual answer-options and not only answers options at the extremitis extremes of the Likert scale, which is offered by the ZOHO survey at the moment. The best option so far is the matrix choice. However I dont need the row option, this results in empty space. It should come as close to the
Printing a survey incl. answers
Hello, Is it possible for a participant to print the survey incl the answers they gave? Looking forward to your reply, thanks in advance. Charlotte
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