The holiday cheer is in the air and it’s time to reflect on the year that was. At Zoho PM Suite, we've been working behind the scenes on something huge and exciting all year and now we are almost ready—with just a bit of confetti—for our grand release in the new year. Stay tuned for the big reveal!
Right now, we’ve curated some interesting updates, a whole new pricing plan, and a refreshing course to master your technical knowledge this holiday season. Read on!

New learning space for Zoho Projects
We know that you are secretly drafting witty OOO emails for the holidays, but, are you planning to hone your technical skills as well?
This course aims to equip learners with the basics concepts, navigation flow, and help them get started with the different modules of Zoho Projects. Whether you are onboarding new users, revisiting basic concepts, or gaining a fresh perspective, this course is a valuable addition.
Latest pricing plan: Ultimate
We’ve introduced a new pricing plan, the
Ultimate plan, to accommodate higher limits on automation actions & customizations. It will also support an increased limit for business calendars, holiday lists, sandboxes, etc. We’ve included the most-requested
Lite users in this plan too. The pricing goes as follows:
- Billed Annually - $14 / user/month
- Billed Monthly - $15 / user/month

PM recommendations
With Christmas ho-ho-ho-ing around the corner, be sure to mark your holidays in Zoho Projects’s business calendar. Business calendar helps mark the working days of a week, planned holidays, and the business hours of users across geographies.
Project management meetups
Community Meetups- November, 2025
We hosted a series of Zoho User Group meetups across 8 locations in India discussing ‘The essential pillars of effective project management’. The engagement was energetic with productive insights as takeaways. We got to educate, ideate, and solve the business requirements of users and partners across industries.
The PMI Global Summit 2025
The annual PMI Global Summit was held in Arizona, USA, bringing together over 4,000 thought leaders from various sectors to communicate, connect, and explore emerging technology trends. We hosted an interactive booth representing Zoho Projects and Zoho Sprints with our AI capabilities gaining a lot of momentum.
Evolve 2025 - PMI Singapore Chapter
The lion city had a lot of exciting opportunities in store for us at the 20th Annual Hybrid Symposium, Evolve 2025. As an official sponsor, we had the opportunity to connect with PMO leaders, tech founders, and enterprise teams to discuss state-of-the-art PM techniques as well as the future trends in project management.
Key releases
Zoho Projects has rolled out user-centric features like:
Sign documents or send them for signatures directly from your tasks and issues with the Zoho Sign extension for Zoho Projects.
We’ve introduced a new version of timesheets where users can group time logs or create a timesheet spanning up to 31 days, add time logs to it, and submit it for approval.
User workflow rules are automation rules laid out to be executed around actions related to the users of the portal. It is configured with a trigger that executes the rule and an action that is carried out automatically.
Zoho Sprints has introduced a bunch of sought-after features like:
Reuse checklists in multiple work items by creating templates in workspace settings. This can be used as a base template to create new checklist groups for work items in a project.
Calculate the progress of key results based on linked entities like items, projects, releases, or epics.
Solution Corner
Our solution expert team creates custom functions on demand to meet your unique requirements. Here's a list of recent requests:
Spot task duplication
One of our customers reached out to us with the requirement to notify the project owner and task owner whenever a duplicate task gets created. We implemented this using task custom functions and workflow rules where an email alert is triggered when tasks with the same name are traced. Refer to
this post for the script.
Preset prefix formats for tasks and issues
Zoho Projects creates task and issue prefixes based on the name given to the task or issue. However, we received an interesting request where a predefined prefix must be set for each new task or issue created.
Here’s the custom function code we suggested.
First Response and Resolution with SLA
A customer approached us with a requirement to automatically update SLAs based on the severity of the issue. We worked along with them to create a SLA policy matrix and automatically calculate deadlines based on severity. Get to know the custom function we created in
this post.
Auto-update phase status
Do you require your milestones/phases to reflect the status of tasks associated with them? We’ve drafted a step-by-step guide to execute custom functions that can automatically update the phase status.
Check it out.We build custom solutions to solve unique customer requirements and accommodate personalized requests. If you are looking for customized solutions in Zoho Projects, leave a comment below and we will reach out to you!
We hope all our new additions and enhancements help you manage your projects better. Keep tabs on this space for more such round-ups and updates on our suite of project management tools.
Happy holidays,
Zoho Projects Suite
Recent Topics
Zoho Forms - Feature Request - Past Into Scanning/OCR Field
Hi Zoho Forms Team, You recently introduced the OCR/Scanning field which I have found great use for with one client who receives work orders as a screenshot from one customer. I want to raise a feature request here which would make that field even more
Zoho Forms - Feature Request - Year Field
Hi Zoho Forms Team, You currently have the following date and time fields: Date Time Date and Time Year and Month It would be useful if you could include a "Year" field For example a recent application I completed said "What year was your house built?"
inability to use different primary address on invoice per location
my company operates in two different locations with different email address. The problems then is the inability to edit the primary to suite the invoice for the second location.
Zoho Books - Breaking A Working App
We've been using Zoho for many years now. Across all apps, entering phone numbers in standard formats was enabled in all apps. These formats are: xxx.yyy.zzzz xxx-yyy-zzzz (xxx) yyy-zzzz and we were able also to add extension numbers in these formats:
No Need To Fix Something That Is Working
Zoho Books is a great financial tool which helps businesses to become more efficient and productive with day-to-day operations. As such, every change, upgrade, improvement needs to be carefully thought before implemented in the software and I'm sure Zoho
Use Zoho Creator as a source for merge templates in Zoho Writer
Hello all! We're excited to share that we've enhanced Zoho Creator's integration with Zoho Writer to make this combination even more powerful. You can now use Zoho Creator as a data source for mail merge templates in Zoho Writer. Making more data from
Anyone in Australia using Zoho Books AND has their account with NAB?
Hi I have an account with both NAB and Suncorp. Suncorp transaction come in the next day however NAB transactions take 4-5 business days to appear. eg: A deposit made today in my Suncorp will be imported into Zoho tomorrow. A deposit made today to the NAB account will be imported maybe Saturday (Friday overnight). I have contacted both Zoho and NAB but noone seems to know why. I was just wondering if anyone else in Australia uses NAB and has this issue (or doesn't) maybe we could compare notes and
Detailed Balance Sheet for tax preparer
I'm using the free edition of Zoho Books. My tax preparer is asking for "detailed" Profit & Loss and Balance Sheet reports which include all the activity and transactions within the various categories. The default reports do not include these details.
On Edit Validation Blueprint
Hello, I have a notes field and a signature field. When the Approve button is clicked, the Signature field will appear and must be filled in. When the Reject button is clicked, the Notes field will appear and must be filled in. Question: Blueprint will
Zoho Projects - Cloning a task does not trigger task workflow when created
Hello! I have a Project where my team uses a set of tasks from a tasklist as templates, so we could simply clone it and drag it to another list in kanban view to avoid creating a new one from scratch. The process works well, but after cloning it the new
Host Group Appointments Online in Zoho Bookings
Greetings from the Zoho Bookings team! We’re excited to announce a new enhancement to Group Booking that makes hosting online group events smoother and more professional than ever. You can now conduct online group events with auto-generated meeting links
Can't rename groups on Mac desktop app
I'm working on an up-to-date Mac with a freshly downloaded Notebook app. I'm trying to rename a group within a notebook. Here I have, left to right, a note, a group, and a note. I select the group. On the top left, I select Action. On the dropdown, "Rename"
Workdrive Collaboration with an External User
I would like to know if I can setup a collaboration space with an external user in workdrive or do I need to add them as a user on my system? If I need to add them, can I add them on Workdrive only and give limit access to our space only?
Delete button
Hi, The delete button were hide into the three dot button. Can I display outside? why Zoho make this update?
FSM integration with Books
Hi, I have spent a few months working with FSM and have come across a critical gap in the functionality, which I find almost shocking....either that, or I am an idiot. The lack of bi-directional sync between Books and FSM on Sales Orders/ Work Orders
Marketing Tip #23: Help customers with how-to guides and usage tips
Customers don’t stop needing you after they place an order. Helping customers use your product correctly and confidently can improve satisfaction, reduce returns, and increase repeat purchases. Sharing simple how-to guides, usage tips, or care instructions
Powering Customer Support with our women
In Zoho Desk support, women make up 50% of our team. We see this as one of our strengths, reflecting the spirit of this year’s theme, "Give to Gain". Our women find their balance Women carry many responsibilities — they represent frontline support, lead
Function #25: Automatically generate purchase orders from a sales order
We kicked off the "Function Fridays" series with the goal of helping you automate your everyday accounting tasks. As we delve into today's post, I'm delighted to announce that we're here to present the 25th custom function in this series. While it is
Looking for Guidance on Building a Zoho Website
I'm exploring the possibility of building a custom website with specific features using Zoho as an alternative platform. My goal is to create something similar to https://gtasandresapk.com , with the same kind of functionality and user experience. I'd
ZOHO Reports are taking longer time to get refresh
Hi Team, Since last few days, I'm facing issues in getting updated reports. For eg: right after making an expense entry or even posting a journal, it is taking longer then expected for the updated reports. Refer below: "You are viewing the report that
Invalid scope choice: Workdrive integration in CRM
Bug: There is an invalid option in the permission choices for Workdrive integration in CRM. If the entry "WorkDrive.teamfolder.CREATE" is selected, it will return a message indicating invalid OAuth scope scope does not exist.
Sales IQ chat is not working in signed android apk
I have integrated ZOHO sales IQ support chat and i have followed each step and its working fine in my development build but when i create signed APK for it. Chat does not work in it and showing awaiting for detail. I previously asked the same query but
How to add line breaks in zoho.cliq.postToUser(...) message?
In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?
Project Notifcatiion Emails - Milestone
Hello: I cannot get myself, or most importantly my portal client user to recieve an email upon completion of a milestone. I have set up our 1st project. I have set up a test client user. (accepted the invitation and is listed in the system as a client
Enable Free External Collaboration on Notecards in Zoho Notebook
Hi Zoho Notebook Team, I would like to suggest a feature enhancement regarding external collaboration in Zoho Notebook. Currently, we can share notes with external users, and they are able to view the content without any issue. However, when these external
Problem with CRM Connection not Refreshing Token
I've setup a connection with Zoom in the CRM. I'm using this connection to automate some registrations, so my team doesn't have to manually create them in both the CRM and Zoom. Connection works great in my function until the token expires. It does not refresh and I have to manually revoke the connection and connect it again. I've chatted with Zoho about this and after emailing me that it couldn't be done I asked for specifics on why and they responded. "The connection is CRM is not a feature to
Update Existing Records greyed out in Free Version
Trying to update records from an Excel sheet, and not getting the option to update. Only option is to add as new accounts. All documentation I can see says update should be an option! Accounts, Leads, Contacts, all the same.
emailing estimates
Shows up in the customer mail logs as sent but nobody is receiving them, even when I send them to myself I don't get them ??? Something wrong with the mail server or my end ?
Help with deluge script
Hi Community, this is my first Deluge script. I've pieced it together from reading various articles I want to use it in a workflow to 1 Convert a lead to a contact 2. Create a record in a custom module Below is what I have got so far but it does not fire
How to use OR when filtering using two fields
I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.
Mobile phone version not working well
I am working on the Zoho Site Builder. In the preview the desktop version looks okay, but in the mobile phone preview many words are cut off in the weirdest (wrong) way. How can I fix that?
Zoho - Please explain difference between Thread view and Conversation view on Ticket
I have reviewed the help document here but am still not clear on the difference between the two views. As an example, I just had a back and forth on a ticket: - Customer emails support email. - I email back from Desk. - Customer responds back. - I email back from Desk. On the upper left drop down box on the ticket Zoho Desk now says this is "4 Threads" and "4 Conversations" . How is that 4 threads?? By my count it is 1 thread and 4 conversations (assuming by "conversation" Zoho means number of total
I need help to take Reports for tickets moved between departments.
Hi, I need help to take Reports for tickets moved between different departments. Pls guide Shyam
Export to excel stored amounts as text instead of numbers or accounting
Good Afternoon, We have a quarterly billing report that we generate from our Requests. It exports to excel. However if we need to add a formula (something as simple as a sum of the column), it doesn't read the dollar amounts because the export stores
Increase Round Robin Scheduler Frequency in Zoho Desk
Dear Zoho Desk Team, We hope this message finds you well. We would like to request an enhancement to the Round Robin Scheduler in Zoho Desk to better address ticket assignment efficiency. Current Behavior At present, the Round Robin Scheduler operates
Automation #6 - Prevent Re-opening of Closed Tickets
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Typically when a customer submits
Zoho Desk EU slow/unresponsive
Has anyone else got issues with ZohoDesk today in the EU? It takes an age to come back and if you do start typing something and try and send or save it looks like it times out. We are also getting this pic. ot I can't see anything on https://status.zoho.eu/
EU DC Partial Outage Resolved: A Detailed RCA
Incident Summary Due to an overload on one of the nodes in the EU DC for Zoho Desk, the system was unable to handle the heavy load, causing a slowdown in requests and resulting in a partial outage for customers with data residing in that node. On May
Perfomance Management - Zoho People
Hi team, I am looking for performance management data such as KRA, goals, feedback, appraisals, etc., in Zoho Analytics. However, I am unable to find these metrics while editing the setup. Could you please confirm whether these fields are available in
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Next Page