Zoho Developer Community Monthly Digest – March 2025

Zoho Developer Community Monthly Digest – March 2025



Hello everyone,

This month is packed with exciting product updates, learning sessions, and powerful community conversations that remind us: sometimes, the best solutions come from a single shared question. From quick workarounds to upcoming training events and product releases, there's something here for everyone.

Let's dive in!

Upcoming Events

Creator Tech Connect

Title: Product release updates in Zoho Creator
Date: April 9–10, 2025
APAC & ANZ: 11 AM to 12 PM IST – Registration Link
EMEA: 4 PM to 5 PM IST – Registration Link
Americas: 9 PM to 10 PM IST – Registration Link

Creator's tech connect series comprises of technical sessions that provide immersive training on the key essentials and technical nuances of building a solution in Zoho Creator. This is a great opportunity for our developer community to stay informed about Creator's new feature releases, product roadmap, best practices to follow while scripting in deluge, new deluge concepts, and cloud functions. In our previous session, we discussed advanced UI/UX customizations in Zoho Creator. In the upcoming session, we will explore the recent product release updates in Zoho Creator.

ZDK CLI (Zoho Development Kit Command Line Interface)

Date: April 10
Time: 10:00 AM IST & 8:00 PM IST (GMT+5:30)

Managing metadata in Zoho CRM shouldn’t feel like navigating a maze. Yet, the endless clicks to modify profiles, roles, modules, or layouts—and the challenges of version control—can quickly become overwhelming. What if you could skip the hassle and manage your metadata effortlessly? Introducing ZDK CLI—your one-stop solution for streamlining metadata modifications, pushing changes directly from the command line, and tracking updates seamlessly with your preferred Version Control System (VCS). Register now to discover how to take control of your CRM workflow with ZDK CLI.

Extensions 101

Title: Zoho Projects – Data Storage
Date: April 17
Time: 10:00 AM IST & 8:00 PM IST (GMT+5:30)

This series aims to guide developers through the process of building extensions for various Zoho products using the Zoho Developer platform, Sigma. Our previous sessions in this series covered extension development for multiple Zoho products and highlighted the platform's key capabilities for developing efficient extensions. Register for the upcoming sessions, where we'll delve deep into developing extensions for Zoho products like Projects, CRM, Books, and Desk.

Zoho Developer Hangout – Episode 21

Title: Zoho System Integration: Collect, Manage, and Utilize Data
Date: April 23
Time: 8:00 PM IST (GMT+5:30)

In this session, we’re featuring a ZDC Hackathon 2024 winner from the Zoho Creator Category who tackled one of the biggest business bottlenecks—hiring—and turned it into a fully streamlined, automated system. Wonderboy, Sourcing Coordinator & Junior Developer at WeThinkCode_, built this project using Zoho Creator, CRM, and Forms, simplifying the entire recruitment process—from collecting applications to sending updates via WhatsApp and email. It’s smart, practical, and something you could absolutely build on. Register here.

Catalyst 101

Title: Data & File Management and Querying
Date: April 29
Time: 10:00 AM IST & 8:00 PM IST (GMT+5:30)

Catalyst is a full-stack cloud development platform that simplifies the complex. Build, test, host, deploy, and optimize solutions like never before. Its easy learning curve eliminates complexities, empowering you to craft bold innovations at the lowest total cost of ownership (TCO). This is a four-part learning initiative that focuses on offering a thorough understanding of Catalyst—Zoho's cloud computing platform. Click here for registration and more details.

Learning Table Series

Title: Creator for the Property Management
Date: May 8, 2025
APAC & ANZ: 11 AM to 12 PM IST – Registration Link
EMEA: 4 PM to 5 PM IST – Registration Link
Americas: 9 PM to 10 PM IST – Registration Link

We designed this series to provide users with valuable insights and knowledge of Creator's capabilities in various business use cases and applications. This year as well, we have adopted the 12 Months 12 Industries concept. Every month, we will focus on a specific industry, illustrating its unique processes with real-time business scenarios and how to make best use of Creator for that industry. Our previous webinar on Creator for the Asset Management was a success, and during the upcoming session, we'll be exploring Creator for the Property Management.

Zoholics USA 2025

Date: May 13–15
Location: GRB Convention Center in Houston

Join us for three days of inspiration, innovation, and invaluable connections. Whether you’re attending breakout tracks, scheduling 1-on-1 expert sessions, or mingling in networking lounges, we promise you’ll leave with actionable insights and a refreshed perspective on your business. More details here.

Resource Spotlight

Info
We've consolidated all the resources from the developer community learning series into a centralized hub for your convenient access. Consider bookmarking our Zoho Developer Community website to stay informed about the latest updates in the developer community.
Alert
Postman’s 2025 Developers’ Choice Awards at POSTCON ’25

If you’ve found our Zoho CRM Developers API collection on Postman helpful, we’d be honored to have your support! This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs effortlessly. We’re excited to be a part of this contest and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

Please cast your vote here and share our profile. Voting lines are open until April 18, 2025. 
  • Zoho Creator
    Get access to the previous Zoho Creator Session recordings from Youtube & Zoho Creator Studio below:
  • Zoho Analytics
    Let's explore how the integration between Zoho Analytics and Zoho Desk can transform customer support, helping teams move from basic reporting to data-driven decision making in this blog.

  • Zoho Flow
    One of the biggest advantages of using Zoho Flow is that all your workflows are in one place, making it easy to make changes, switch them on or off, and monitor how every step is performing.     Now we're making it even easier for you to keep track of your flows and perform quick operations. Say hello to the Zoho Flow mobile app for iPhone!

  • Zoho Notebook
    AI is advancing rapidly and becoming a staple in our daily lives. From boosting our writing skills to enhancing productivity, AI tech is all around us. Because AI is so impactful and becoming the future of advanced technology, we thought, why not implement it in Zoho Notebook to make your writing experience a piece of cake? I    ntroducing Notebook AI, our powerful AI writing assistant in Zoho Notebook.

  • Zoho Directory – Always Verify #09
    As we march ahead into April 2025, you have on your screens yet another edition of Always Verify. We have searched the internet far and wide to bring you impactful Identity and Access Management stories- MFA mandates, ransomware attacks, crazy authentication workflows and of course, the Oracle Cloud breach.

Community Discussions

It’s a great reminder that in the right community, every challenge is just one conversation away from a breakthrough.

Zoho Developer Forum

  • @Nik ran into a snag trying to remove backslashes from a string in Deluge, so he came up with a quick workaround—bit of a hack, but hey, it did the trick. Then @Andres stepped in with a much cleaner fix that made things way easier. Want to know what the fix was? You’ll have to check out the post! Just goes to show, even a messy workaround can lead to a solid solution when you share it with the right crowd.
  • @Federico ran into a workflow hiccup while creating a related record in Zoho CRM—every time he hit “Save,” it would bounce him right back to the parent record. He wanted to stay on the newly created record instead. What followed was a thoughtful exchange around client scripts, potential workarounds, and platform limitations. While there's no one-click fix (yet), the conversation shed light on the why behind this behavior—and sparked ideas that might just lead to a future product tweak. Curious how others are handling it? The post’s worth a read.
  • When @Richard ran into a frustrating error in his Zoho Books Deluge script, the error message wasn’t giving him much to work with. He reached out to the community, and @Bhoomi, our MVP, stepped in to help, spotting a small but crucial syntax issue—something as simple as a missing semicolon. It’s a reminder of how sometimes the smallest detail can cause the biggest roadblock. Check out the post for the full solution!
  • @Taryn noticed something strange—values entered into a custom field on the Lead form in Zoho CRM weren’t saving, and the field just lit up yellow with no error message in sight. It was one of those head-scratcher moments until @Anonymous User stepped in with a simple but spot-on suggestion: check the field’s permissions. Sure enough, that was the culprit. Just another example of how a fresh pair of eyes in the community can help uncover what you might’ve missed.
  • When @ebizness set out to automatically create a new Contact every time a custom CRM module received a new record, things seemed straightforward—until the workflow threw an error. While @Ishwarya guided them through the workflow setup, it was @Max Tyack who shared a golden tip that turned the tide. The moment @ebizness tried it, everything clicked into place. Curious what that magic tip was? Head to the thread to see the clever trick that made the automation work seamlessly!
  • @Hayden’s post casually introduces the concept of the Levenshtein Distance algorithm—measuring how many edits it takes to turn one word into another—while showing how he built a working fuzzy matching system in Deluge. Using maps to mimic 2D arrays and a quirky recursive helper, he proved that with a bit of creativity, even compact scripting tools can be stretched to do pretty impressive things. A fun read that’s both educational, entertaining, and super cool!

Developers ZUG Cliq Channel

Info
These conversations are confined to the Developers ZUG Cliq channel members. If you're keen on becoming a part of this space, visit our website, click JOIN NOW, and complete the form to get an invite to the channel.
  • This thread explores a real-world use case that pushes readers to think beyond the UI. By sharing her situation, Trish uncovered a workaround others can benefit from. Conversations like these empower developers to dive deeper into Deluge, workflows, and modular automation—things the docs might not cover, but the community certainly does!
  • When the documentation doesn’t cover a unique use case, conversations with peers help fill the gaps. When @LaVerne set out to trigger a custom function from the Zoho Cliq check-in (without using Zoho People), @Mike helped highlight some platform boundaries, while @Pranit offered practical insights and opened up the idea of using Cliq Widgets as a potential custom solution.
  • @Mangesh faced a common developer pain point: missing custom fields in the Zoho Books API response. His precise question led to a straightforward and helpful answer from @Pranit, who offered a simple tip that now makes API calls more predictable. It’s proof that asking clear questions gets you closer to clean solutions—especially when the right folks are listening.

Community Spotlight

Cliq Contributors

We want to express our sincere appreciation to all our community contributors. Your commitment, expertise, and the time you invest are invaluable to the community. 



For those who are new to the Zoho Developer Community, check out this post to get started. 

Make sure to follow the digest every month for the most recent updates and conversations. Stay connected and participate in the forums and the Cliq channel to be featured in the upcoming month's digest. Wishing you all an amazing month ahead!


SEE ALSO

    • Recent Topics

    • Ability to CC on a mass email

      Ability to CC someone on a mass email.

    • Different Task Layouts for Subtasks

      I was wondering how it would be possible for a subtask to have a different task layout to the parent task.

    • COQL API in JS Widget only pulling 200 records

      Hello! We've been building a custom homepage widget using the Zoho JS SDK, and it seems that this https://help.zwidgets.com/help/latest/ZOHO.CRM.API.html#.coql only allows 200 records. I thought the limit was 2000 for COQL queries, but am I mistaken?

    • Zoho Support - contract notifications

      Hi, I have a few questions about using Zoho support. Is there a way to add custom contract notifications like (90 days before expiry send notification e-mail to agent and customer, then another 60 days before expiry and another 30 days.). And is it possible to add (embed) the contract expiry date to a costom notification e-mail. is there a way to manualy change or costomize the status of a contract (i.e.to blocked if they run out of support hours). if it is  possible to see this on new tickets (i.e.

    • doubts about customer happiness in zoho desk

      Good afternoon, Desk community. The reason for my message is that I have a question regarding the customer satisfaction surveys we can ask our clients to rate our service. I know that in Desk, you can activate Customer Happiness to send a survey to the

    • Compensation | Salary Packages - Hourly Wage Needed

      The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.

    • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

      Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything

    • Customizing Helpcenter texts

      I’m customizing the Zoho Desk Help Center and I’d like to change the wording of the standard widgets – for example, the text in the “Submit Ticket” banner that appears in the footer, or other built-in widget labels and messages. So far, I haven’t found

    • Ability to Edit Ticket Subject when Splitting a Ticket

      Often someone will make an additional or new request within an existing ticket that requires we split the ticket. The annoying part is that the new ticket maintains the subject of the original ticket after the split so when the new ticket email notification

    • Automatically Update Form Attachment Service with Newly added Fields

      Hi, When I have a Form Setup and connected to a 3rd Party Service such as OneDrive for Form Attachments, when I later add a new Upload Field I have to remove and redo the entire 3rd Party Setup from scratch. This needs to be improved, such as when new

    • 🚀 WorkDrive 6.0 (Phase 1): Empowering Teams with Content Intelligence, Automation, Accessibility, and Control

      Hello, everyone! WorkDrive continues to evolve from a robust file management solution into an intelligent, secure, and connected content collaboration platform for modern businesses. Our goal remains unchanged: to simplify teamwork, strengthen data security,

    • Extend the Image Choice Field

      Hi, The New Yes/No field is great for what it does, and the Image Choice Field is good but could be better with some functions from the Yes/No field. Take an example, rather than just Yes/No you want Yes/No/Maybe (Or more than 3 choices), but unlike the

    • Reopen ticket on specific date/time

      Is there a way that we can close a ticket and setup a reopen of that ticket on a specific date and time? (without using the "on hold" ticket option)

    • Introducing parent-child ticketing in Zoho Desk [Early access]

      Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child

    • [Important announcement] Zoho Writer will mandate DKIM configuration for automation users

      Hi all, Effective Dec. 31, 2024, configuring DKIM for From addresses will be mandatory to send emails via Zoho Writer. DKIM configuration allows recipient email servers to identify your emails as valid and not spam. Emails sent from domains without DKIM

    • Column letter from number

      Hello, I am trying to select a cell and i have the column number. How do i do this or is there a way of getting the letter from the number? Thank you

    • API credit COQL COUNT

      The docs describe API credits in COQL from the LIMIT perspective: https://www.zoho.com/crm/developer/docs/api/v8/COQL-Overview.html When using aggregate functions such as `COUNT` or `SUM`, is that billed as 1 API credit?

    • Trigger a Workflow Function if an Attachment (Related List) has been added

      Hello, I have a Case Module with a related list which is Attachment. I want to trigger a workflow if I added an attachment. I've seen some topics about this in zoho community that was posted few months ago and based on the answers, there is no trigger

    • Standard Description Field - Can I change label or add dd tooltip

      Is there a way fo you guys to allow the customer to change the label name for the description field in the customer portal when submitting tickets. Or at least allow us to add a tooltip to clarify what description we need from them. I know I can create my own separate multi line description field but if I do that, it doesn't have the nice toolbar with Bold, Italic, Underline, color, font, indent, etc. Can you please allow us to add a tooltip to the zoho standard description field?

    • Weekly Tips : Save Time with Saved Search

      Let's assume your work requires you to regularly check emails from important clients that have attachments and were sent within a specific time period. Instead of entering the same conditions every time—like sender, date range, and attachments included—you

    • Remove 'This is an automated mail from Zoho Sign' in footer

      Hi there, Is it possible to remove or change the text under the e-mail templates? I can't figure out how to do that: Would love to hear from you. Kind regards, Tristan

    • How can I link Products in a Deal Subform to the Products Module

      Hello, I have a pricing subform on our Deals page and use a lookup field to associate a product with each line. I want to be able to look at a product page within the Products module and see a list of the deals connected to that product. I have this working

    • Organize and manage PDFs with Zoho PDF Editor's dashboard

      Hello users, Zoho PDF Editor's dashboard is a one-stop place to upload, sort, share PDF files, and more. This article will explore the various capabilities that Zoho PDF Editor's dashboard offers. A few highlights of Zoho PDF Editor's dashboard: Upload

    • Updating records through Zoho Sheets View doesn't update timeline or trigger workflow rules

      I have noticed that when i update a series of record with the zoho sheets view (see here http://d.pr/i/ahnR) it doesn't update timeline history or trigger workflow rules. I am using it in the Deals module. Looking forward for some more info. Denis

    • Passing Info from Function to Client Script

      Hello, I have recently started making use of client script for buttons, allowing me to give the user information or warnings before they proceed. This is great. However, I have never quite managed to pass back any extra information from the function to

    • Cannot get code to work with v2.mergeAndStore!

      Please can someone help me pass subform items into a repeating mail merge table row using v2.mergeAndStore? I have a mail merge template created in Writer and stored in Workdrive. This template is referenced by a custom CRM function which merges all of

    • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

      Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to

    • Zoho Payroll for Canada

      Is anyone else having problems getting setup for Canada?

    • Passing the CRM

      Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

    • Super Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working

    • One Contact with Multiple Accounts with Portal enabled

      I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and

    • User Automation: User based workflow rules & webhooks

      User management is an undeniable part of project management and requires adequate monitoring. As teams grow and projects multiply, manual coordination for updating users & permissions becomes difficult and can give way to errors. User automation in Zoho

    • Disable Zoho Contacts

      We don't want to use this app... How can we disable it?

    • Default Ticket View - Table?

      Guys, We mostly use the table view to queue tickets. Maybe I am missing it - but how can I set that view as 'default" for all our agents? Thanks JV

    • Zoho One IS BUGGY

      Here are some things that just don't work: - Disabling applications from certain Spaces - Adding users (probably only for me) - Renaming applications in Zoho One Portal (fixed by now) - Reordering applications in Spaces When I try to reorder: It feels

    • Paid Support Plans with Automated Billing

      We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The

    • Merge Fields that previously worked are now giving an Error!

      Saving a URL Link button on the Deal module. The below fields used to save without issue at all, but now produce an error of "URL contains unsupported merge field!" ${Contacts.Mailing Street} ${Contacts.Mailing City} ${Contacts.Mailing State} ${Contacts.Mailing

    • Move email between inboxes?

      Is it possible to move emails from one team inbox to another? We would like to be able to have a single "catch-all" inbox for incoming requests, and then move the email to the appropriate department inbox. I was hoping we would be able to accomplish this

    • Clarification on Zoho Forms 1-User Plan: Multiple Submitters and Approvers

      Question Content (Copy–Paste Ready) Hello Zoho Team, I would like clarification regarding Zoho Forms pricing and user limits. I am planning to subscribe to the ₹700/month (1 user) plan. My use case is as follows: Only 1 person (myself) will create and

    • CRM Cadences recognise auto-responses

      I have leads in a Cadence. I get an auto-responder reply "I'm out of the office..." Normally Cadences seems to know that isn't a real reply and keeps the lead enrolled in the cadence. However, today, Cadences has UNENROLLED a Lead who sent an auto-reponse

    • Next Page