【Zoho CRM】商談タブのメール関連リストに、複数の連絡先とやりとりしたメールを確認・関連付けできるようになりました。

【Zoho CRM】商談タブのメール関連リストに、複数の連絡先とやりとりしたメールを確認・関連付けできるようになりました。

こんにちは!この投稿ではサポートチームが作成した「Zoho CRM のアップデート情報」の中から1つ取り上げて紹介します。


■ アップデート内容
これまで商談タブでは、連絡先名の項目に関連付けられた1人の連絡先とのメールのやりとりのみ表示、該当の商談データに関連付けることが可能でした。

今回の機能アップデートにて、複数の連絡先とやりとりしたメールの内容を同一の商談データから確認・関連付けることが可能になりました。
具体的には、該当の商談データの「連絡先の役割」に紐づけられた連絡先とのメールが、同じ商談データのメール関連リストから表示/ 関連付けることができます。






このアップデートにより、例えば一つの商談に対して複数の担当とメールのやりとりを行なっている場合、
各窓口とのメール履歴を同じ商談データの画面で確認できるようになり、商談をより包括的に把握できるようになります。
例:メインの担当者、請求担当、法務担当 など

いかがでしょうか。利用する機会のあるユーザーさんはぜひ、確認してみてくださいね。

当機能の詳細、利用する際の留意事項は以下の情報もあわせてご参照ください。
⚫︎日本語ヘルプ:https://zurl.co/CmrI
⚫動画(英語):https://zurl.co/X6ph


●Zoho CRM アップデート情報は以下ページにて随時更新中!

…………………………………………………………………………………………………………

++明日開催!ユーザー同士でZoho の情報交換が出来る交流会、申し込み受付中!++

・12/15(金) 18:00~ Zoho コミュニティユーザー交流会 @品川
ーイベントに申し込む:https://zurl.co/9YT1





    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ






                              ご検討中の方

                                • Recent Topics

                                • Ask the experts - A live Q & A discussion on Zoho Recruit

                                  We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
                                • Bug - OTP (email) and No Duplicates

                                  Scenario: Form with an email field, Validation: "No Duplicates" (because I want to ensure 1 entry per email). Embedded form into website (JS option). Enabled email based OTP. 1st test (via my website) - entered my email address - sent OTP - entered pin,
                                • Personal Facebook page posting instead of Business Page

                                  I have a Facebook page that is associated with my Personal Profile and I am the Admin of that Page. I would like to schedule and Post to my Personal Page not the Business Page. Each time I try to connect to the "Page" it takes me to the Business Page. Is there a way of connecting to my personal page?
                                • Fixed asset management

                                  I want to know if there is any individual module for fixed assets management
                                • Recording depreciation of fixed assets as a percentage of residual value

                                  In India, fixed assets are depreciated as a percentage of their residual value at the beginning of each fiscal year. I went through the documentation for creating recurring journal entries, but could only find ways to depreciate by a fixed rupee amount
                                • Function #28: Automatically calculate Customer Loyalty points

                                  Hello everyone, and welcome back to our series! Today, we're excited to share a workflow designed to streamline the management of loyalty points. Many businesses offer incentives or rewards in the form of loyalty points to their customers as a way to
                                • Function #6: Calculate Commissions for paid invoices

                                  Zoho Books helps you automate the process of calculating and recording commissions paid to sales persons using custom functions. We've written a script that computes the commission amount based on the percentage of commission you enter and creates an
                                • How to Add Product SKU in Invoice?

                                  How to Add Product SKU in Invoice?
                                • Tracking movement between departments

                                  I've been developing a reporting system in Zoho and one of the groups I want to develop a report on primarily moves tickets from department to another. Is there a way to set up the reporting on Zoho (or Zoho Reports) that can tell me the number of tickets
                                • Zoho CRM Calendar View

                                  Hello Zoho team, We need desperately a calendar view next to list, kandan and other views. I think it should be easy to implement as you already have the logic from Projects and also from Kanban View in CRM. In calendar view when we set it up - we choose
                                • Call transcrition working for ringcentral?

                                  I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
                                • What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?

                                  What is syntax to call creator function (or trigger a creator workflow) from CRM deluge?
                                • WhatsApp and Zoho Creator Integration

                                  How we have integrate WhatsApp App with Zoho Creator without using external application ?
                                • Improve Creator Calendar Report

                                  Please can you improve the Creator Calendar Report General There is no way to highlight certain days, for example weekends or public holidays. There is no way to hide certain days, for example weekends. There is no way to modify the day header, it just
                                • Important updates to Zoho CRM's email deliverability

                                  Last modified on: Jul 24, 2024 These enhancements are released for all users across all data centers. Modified on: Oct 30, 2023 Organisations that are in the Enterprise and above editions of Zoho CRM, and have not authenticated their email-sending domains
                                • Custom modules not showing in developer console

                                  I'm trying to create a custom summing function for a custom module I made in my CRM. When I go to create the function, my module isnt showing up. Do I need to share the custom moldule with my developer console or something of the like?
                                • Chart with Filtered Data vs Unfiltered Data

                                  I am looking to create a chart view that displays the full data set vs a subset of the data filtered by user filter. However I do not seem to find any method by which to exclude a plot from the applied filter or any other method by which to display the
                                • Meetups Gratuitos Junio 2024 - Profundiza en las funcionalidades de tu Zoho CRM

                                  Este junio, aprende a sacar el máximo provecho de tu Zoho CRM en la segunda edición de los Zoho Meetups 2024. Los días 18 a 21 de junio, Zoho organiza los Meetups gratuitos para usuarios de Zoho CRM en Valencia, Barcelona, Madrid y Sevilla, donde expertos
                                • How to get the Dashboard page to be the first page when you open the app

                                  So when it opens on a tablet or phone it opens on the welcome page, thanks.
                                • Integration between Zoho CRM and Zoho WorkDrive

                                  I'd like to search Zoho for an invoice I've added as an attachment (pdf) to an account. The name of the invoice is 1388-advertiserx-July.pdf - but I can't find it using the search function for any of these terms: 1388 1388-advertiserx 1388-advertiserx-July.pdf
                                • Tip #17: How to mandate partial payment for your appointments

                                  When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
                                • Why option for 'include form submission in the body of the email' check box is missing

                                  Hi In all our forms we have configured an <Email Notification> (<Rules> <Form Rules>) In some forms, there is an option to <include form submission in the body of the email> in the <Additional Options> section, however, this option is not available in
                                • Mozilla Vault extension will not Unlock even once.

                                  I have been using the Vault extension in Chrome based browsers for years, yet after installing the Mozilla Extension in Firefox, it will not unlock. Initially it did redirect me to log into my account, and then enter the master password. However, it did
                                • Unable to Download CRM Contact Data: WorkDrive Integration Issues

                                  ## Problem Description We need to let users download contact information from CRM as CSV files to their local computers. Since we couldn't implement a direct download option, we're trying to use WorkDrive as a workaround - but we're encountering issues
                                • Sort mail by name and subject

                                  I don't see sort function on columns FROM and Subject. I see only sort functio by date. Could add it ?
                                • Zoho Creator monthly roundup - September 2024

                                  Hello all, We're back with an exciting set of new features and enhancements that will elevate your Creator experience even further. In case you missed it, we’ve recently revamped our Product Roadmap page, now with a refreshed design and showcasing all
                                • Kiosk Studio Session #1: View paid customers in the same industry

                                  Update | 15 Oct 2024: Session #2 is now available here! Hello everyone! We're excited to launch our new series of posts on Kiosk Studio today. Called Kiosk Studio Sessions , these posts will be packed with actionable ideas to help you get the most out
                                • Issues hosting Zoho Desk Web Form on SharePoint and/or Power BI

                                  Zoho Desk onboarding support has no experience with embedding their web form in either SharePoint or Power BI. Microsoft states that SharePoint and Power BI only support iframe HTML. And unfortunately, the web form embed code that Zoho generates is not
                                • "Send with Zoho Sign" broken

                                  Our company uses hyphens in our file name conventions. Our users have been sending the files from other modules with the "Send with Zoho Sign" shortcut in the upper right buttons. Since around June 10, 2024, this stopped working. Our users can send the
                                • Not able to change colors help center

                                  Hi. How can I change the orange color in the help center? You can change everything besides this font color And how can I remove the part on the bottom?
                                • Transform Numeric Values using st, nd, rd, th or Convert Numerals to Ordinal Form - Deluge

                                  Please Use this sample Code This_Day_Date = zoho.currentdate.toString("dd"); value1 = "th"; if(This_Day_Date.right(1) ="1" && This_Day_Date != "11") { This_Day_Date = This_Day_Date+" "+"st"; } else if ( This_Day_Date.right(1) = "2" && This_Day_Date !=
                                • Kaizen #166 - Handling Query Variables in Zoho CRM

                                  Hello, Code Enthusiasts! Welcome to another week of Kaizen! This week, we'll dive into handling variables in Zoho CRM Queries and see how they can be deployed in Kiosk to dynamically retrieve data. This technique is especially useful for integrating data
                                • Automate User Invitations on Zoho Desk with API

                                  Automate User Invitations on Zoho Desk with API Hello Team, We are excited to announce that you can now automatically invite users to the Zoho Desk portal using the API! ### How It Works For example, when a contact is created in Zoho Desk and you enable
                                • Is there a way to add clients who don't have organisation in Zoho Books/Payroll/Expense ?

                                  The Zoho Practice software is only allowing a total of 15 such clients who are not organisations in Zoho Books/Payroll/Expense. i.e. 5 organisation in each of the software by creating a new organization for them and adding the accountant as the admin
                                • Email with attachments saving attachments into Zoho CRM from Zoho Mail

                                  Hi, I get a lot of emails from prospective clients asking if we would bid their project. Those projects usually have many documents associated with them that I link to.  I would like to have those documents be saved as an attachment in my Potential or Contact or Account. I don't see a way to do that that isn't multi-step. As of now I do the following: 1.) Open email 2.) If email sender isn't in my Zoho CRM database I enter them creating a Potential 3.) I download the attachment and save it to a different
                                • Fixed assets recording

                                  Hello there, I recorded a bill for a vendor contain (Computer) so the PC is a fixed assets, do I need to do a manual journal to include this PC under the fixed assets category (furniture & equipment)? If yes, please take me through the manual journal
                                • Multi-Select lookup field has reached its maximum??

                                  Hi there, I want to create a multi-select lookup field in a module but I can't select the model I want the relationship to be with from the list. From the help page on this I see that you can only create a max of 2 relationships per module? Is that true?
                                • Zoho Sheet-Pulling in Data

                                  I have a module where we track POs, Bills etc (its easier for us this way). In this PO Module, we have a task related to a Job/Deal and various fields for costs. A Supplier on a Job might have several POs in this module for the job. I want to generate
                                • Can't get ZFS file ID of a field via specific module record

                                  I have a `fileupload` field on a custom module that I need to replace the file for but I don't know how to get the ZFS ID from the module record. # Getting the current fileupload GET https://www.zohoapis.eu/crm/v7/<MODULE>/<ID> # Response { data: [{ //
                                • Contemplating moving my site from WordPress to Zoho Sites

                                  Hi Everyone, We currently find ourselves in a situation where we ant to review and update our current sites content. We are small business owners, not developers. We currently use a wide range of Zoho products. We sometimes think about the possibility of either moving or just starting from scratch on Zoho Sites. I would like to know if anyone has done this and of course the things that need to be considered. We have spent quite a bit of time getting our current site positioned organically and I guess
                                • Next Page