Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community

Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community



Bonjour chers utilisateurs,

Le 26 février, nous avons organisé notre première session Ask the Expert de 2026. Nous sommes heureux de partager que ce fut une session très interactive, avec de nombreuses questions intéressantes posées par nos clients. Si vous avez manqué cette session et souhaitez tout de même en apprendre davantage sur Zoho, nous avons ce qu’il vous faut. 😊

Nous organisons une série d’ateliers les 23 et 24 mars à Paris, couvrant des sujets tels que l’Expérience Client (Zoho CRM Plus), Zoho Analytics et Zoho Creator. Vous trouverez ci-dessous les points forts de l’événement ainsi que les principaux thèmes qui seront abordés dans ces trois domaines. ✨

Atelier Customer Experience (Zoho CRM Plus)
Atelier Zoho Analytics
Atelier Zoho Creator
  1. Attirer et engager vos clients sur plusieurs canaux
  2. Mettre en place un CRM adapté à votre organisation
  3. Automatiser vos processus commerciaux et améliorer la gestion du pipeline
  4. Réduire les erreurs de saisie et de tarification
  5. Améliorer l’adoption du CRM par vos équipes
  6. Cartographier et suivre le parcours client
  7. Optimiser votre service client avec Zoho Desk
  8. Mesurer vos performances grâce à des analyses et rapports avancés
  1. Connecter et centraliser vos données
  2. Préparer et structurer les données pour une analyse efficace
  3. Modéliser les données pour obtenir des insights pertinents
  4. Créer des visualisations et tableaux de bord percutants
  5. Exploiter l’analyse prédictive et le machine learning
  6. Automatiser les insights grâce à l’IA générative
  7. Partager les analyses et raconter des histoires basées sur les données

  1. Découvrir Zoho Creator et ses fonctionnalités clés
  2. Construire des formulaires dynamiques et automatiser les workflows
  3. Intégrer vos applications via des API et des Cloud Functions
  4. Utiliser l’IA et les agents intelligents dans vos applications
  5. Créer des interfaces interactives avec widgets et composants avancés
  6. Personnaliser les portails avec des domaines dédiés



Envie d’explorer l’un de ces sujets plus en détail ? Cliquez sur le lien ci-dessous pour en savoir plus et réserver votre place.


L'équipe Zoho France

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • Les Zoholics sont de retour !

            Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
          • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
          • Août : Un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
          • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
          • Community Digest - Résumé de mai 2021

            Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ




                                ご検討中の方

                                  • Recent Topics

                                  • Need Customer Item Inward Module along with QC

                                    Need Customer Item Inward Module along with QC 1. Using Transfer Orders hit the item balance sheet 2. Items without inventory it becomes difficult for tracking purpose. 3. Custom Modules become tedious to capture multiple items, item subforms are not
                                  • Possible to Turn Off Automatic Notifications for Approvals?

                                    Hello, This is another question regarding the approval process. First a bit of background: Each of our accounts is assigned a rank based on potential sales. In Zoho, the account rank field is a drop-down with the 5 rank levels and is located on the account
                                  • Will be possible to create a merge mail template for products?

                                    Hi, we would need to create a mail merge template for products (native) module. Will be possibile? or do you have a smart solutions to merge products data with a mail merge? thanks Chris
                                  • Maximum incoming email (attachment size) limit

                                    I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these
                                  • [Free Webinar] Learning Table Series - Multi-currency management in Zoho Creator

                                    Hello everyone, We’re excited to invite you to another edition of the Learning Table Series webinar. As you may already know, we've moved to a purpose-based approach in the Learning Table Series this year. Each session now focuses on how a Zoho Creator
                                  • LESS_THAN_MIN_OCCURANCE - code 2945

                                    Hi I'm trying to post a customer record to creator API and getting this error message. So cryptic. Can someone please help? Thanks Varun
                                  • Ranking by group in report

                                    Dears, I am new to Zoho Analytics and I would like to ask you guys help to creating a ranking column. Report type: Pivot Matter: I want to create a ranking column on the right of Percentage. This ranking is group by column Type, and ranking by Final Score/Percent.
                                  • How do I add a project template to a pre-existing project?

                                    Help....How do I add a project template to a pre-existing project? Right now I have to delete the old project, make a new one and add the project template at the time of creating the new project.
                                  • Passing the image/file uploaded in form to openai api

                                    I'm trying to use the OpenAI's new vision feature where we can send image through Api. What I want is the user to upload an image in the form and send this image to OpenAI. But I can't access this image properly in deluge script. There are also some constraints
                                  • Users may not pick the fields to be shown as columns in the Choose Account window when creating a new Deal record

                                    Hi there, by talking with other users I found out that I, as an Admin, am the only one who can pick fields to be shown as columns in the Choose Account window when creating a new Deal record. In fact, if other users click on the "Add Column" symbol on
                                  • Why is the ability Customize Calls module so limited?

                                    Why can't I add additional sections? why can't I add other field types than the very limited subset that zoho allows? Why can I only add fields to the outbound/inbound call sections and not to the Call Information section?
                                  • Report Template - How to remove page break after each record?

                                    Hi, We have report template for a list report. It looks good at screen. But when printing, it creates a page break after each record. How to remove the it? So we can print multiple records in same page. Please look at the attached screenshots. Report Template Report Print Preview
                                  • Calendar report with order options and more quick view templates

                                    I think many of us regularly work with calendar-style reports. It would be great to be able to customize the quick view with new templates and have options to sort the entries for each day of the calendar by different criteria. I think this is an interesting
                                  • Deprecation Notice: OpenAI Assistants API will be shut down on August 26, 2026

                                    I recieved this email from openAI what does it means for us that are using the integration and what should we do? Earlier this year, we shared our plan to deprecate the Assistants API once the Responses API reached feature parity. With the launch of Conversations,
                                  • Shall we play a game?

                                    Presenting the very first game created using ZOHO Creator: Tic-Tac-Toe (or noughts and crosses) I made this to challenge myself and employ some of the new features of ZOHO Creator. I must admit that the code is very literal and not too elegant. There are plans to improve on the machine AI and streamline the code over time. Currently the code makes extensive use of functions for the machine "AI" - there are 12 of these.   The machine AI can be tricked, so to counteract that I made it exceedingly arrogant
                                  • CRM notes

                                    I want to be able to add notes to a task that do not necessarily get rolled up into an account or contact.   For example, I tasks to work on a Court Order for John Doe divorce account.  There might be lots of updates (in the form of notes) that employees
                                  • Confluence export to zoho learn

                                    Hello Is there any known way to export Confluence spaces to zoho learn ?
                                  • Limitation in chart of accounts

                                    There is a limitation of 4000 accounts in chart of accounts  Zoho needs to remove this limit
                                  • Zoho People API, Inactive users

                                    Hi, I would like to export using the Zoho People API using Fetch Leave Records API V2 | Zoho People API. However it only pulls active user's leaves. I want all users, active and former employees records.
                                  • Empty folders are now appearing in the sidebar...

                                    ...and the folder list is now auto-collapsed by default with no way to change. Neither of these recent updates are useful or user-friendly. ==================== Powered by Haiku https://www.haiku.co.uk ====================
                                  • Client Script | Update - Client Script Support For Custom Buttons

                                    Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.
                                  • Zoho CRM for Everyone's NextGen UI Gets an Upgrade

                                    Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
                                  • Create custom rollup summary fields in Zoho CRM

                                    Hello everyone, In Zoho CRM, rollup summary fields have been essential tools for summarizing data across related records and enabling users to gain quick insights without having to jump across modules. Previously, only predefined summary functions were
                                  • Monthly Webinar - Getting Started with Zoho LandingPage

                                    Are you building your first landing page and want a little guidance? Join our monthly Getting Started with Zoho LandingPage webinar and learn how landing pages fit into your marketing strategy, drive lead generation, and improve conversions. Here’s what
                                  • View all email threads directly from record's History and Interactions

                                    Greetings all, We've introduced the ability to view complete email thread conversations directly from records' History and Interactions sections, along with email delivery status and sentiment insights on the Interactions page—which makes it easier for
                                  • Marketing Tip #22: Check website and navigation for broken links

                                    Do you inspect your online store frequently? If not, here's your reminder to do it now. Broken links frustrate customers and make your store feel unreliable. Whether it’s a missing product page, an outdated menu item, social media accounts, or a broken
                                  • Online Payment Fees

                                    We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd
                                  • push notification to Cliq when user is @mentioned in CRM notes

                                    push notification to Cliq when user is @mentioned in CRM notes. Currently users that is @mentioned gets an email to be notified. User/s that is @mentioned should get a Cliq notification.
                                  • How to make entries for restaurant sales in Zoho Books?

                                    Hello, I'm new to Zoho Books. I need to understand how to record our restaurant sales in Zoho Books. We can't raise invoices for each bill from the daily sales report generated by our POS (duplicated effort). We need a means of entering cumulative sales
                                  • Integrate with WooCommerce using Wordpress Plugin

                                    We’re thrilled to announce a powerful update to the Zoho Marketing Automation WordPress plugin with WooCommerce integration! This enhancement enables new possibilities for businesses running online stores using WooCommerce, empowering them to merge seamless
                                  • How do I sync multiple Google calendars?

                                    I'm brand new to Zoho and I figured out how to sync my business Google calendar but I would also like to sync my personal Google calendar. How can I do this so that, at the very least, when I have personal engagements like doctor's appointments, I can
                                  • Domain already exists

                                    Hi, I tried to add my domain creativecolumnist.com but its showing as Domain already exist. Please release if it has already been associated with Zoho, I am the real owner of that domain.
                                  • Select forwarding

                                    For Zoho mail online on PC in web browser: I had forwarding enabled in section "Mail accounts / Forwards", and I also have some filters that send emails from some unwanted senders to Archive. But it doesn't work as intended, it forwards everything (obviously
                                  • Pay Pal Paylater button

                                    I am testing the paypal setup to have my customers pay invoices with paypal and credit cards. But it seems to have two options. Paypal and Pay later. I don't want my customers access to pay later feature. How can I turn that part off.. My other integration
                                  • system not picking my default custom service report template

                                    Can you tell me why when we create a service report always pick the (standard old) template? Even when I have a custom service report selected as Default.
                                  • Restrict Appointment Booking to Approved Clients

                                    Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for managing appointments within Zoho Bookings. This feature would ensure only pre-approved clients can schedule meetings. Desired Functionality: We propose the introduction of
                                  • Automate Credit Card Surcharge

                                    Is there a way to create an automation that will add a 3.0% credit card surcharge to a subscription whenever a customer pays via credit card?
                                  • I have the item field and Quantity field in the sub form , on the submit of the form if the quantity is grater than inventory means show alert on submit validation only for item type goods ,

                                    I have the item field and Quantity field in the sub form , on the submit of the form if the quantity is grater than inventory means show alert on submit validation . Stock Check Validation only for item type goods , not for item type service . For the
                                  • Disappearance of all articles in the knowledge base

                                    Hi there! It seems like all of our articles have disappeared from the knowledge base: However, the names still appear in the "sort articles" section:
                                  • Logic for sending to a non-primary email address

                                    Hi, I have a scenario where contacts are able to sign up for emails with 2 different email addresses (example: work, personal). I've mapped both to Campaigns from Zoho CRM, but when I go to target an email only the primary email addresses are pulling in. How can I update this to look at both of the email addresses - or specifically the secondary email address in Campaigns? Thanks, Jenny
                                  • Next Page