Announcement: Canada Zoho User Group Meetups - Elevate Your Customer Experience

Hello, Folks!

We are thrilled to announce the Canada Zoho User Group (ZUG) In-person Meetups! Join Zoho experts and your peers in your city for a day of networking, learning, and knowledge sharing. We are coming to your cities in just a fortnight. Our focus will be on helping you deliver exceptional customer service and understanding the benefits of integrating Zoho Desk, Zoho CRM, and Zoho Survey.

Key Discussion Topics

Zoho CRM: Bridging the Customer Experience Gap. Empower your customers or partners to review or input their data within CRM. Customize record views to look contextual to your business using Canvas.

Zoho Desk: Stepping Up Your Customer Experience Game

Omni-channel Support: Offer seamless support through various channels.

Agent Productivity: Streamline workflows with functionalities like onboarding, branding, department management, SLAs, automation, and customization.

Personalization & AI: Use chatbots and targeted communication to elevate customer interactions.

Customer Happiness Surveys: Gather feedback, gauge performances, and implement continuous improvement strategies.

Zoho Survey: Maximizing Business Insights. Enrich customer profiles, enhance feedback loops, and track customer satisfaction. Streamline support ticketing, gather feedback on support interactions, and improve service quality.

There is much more to expect from these sessions. Besides listening to the presentations, you'll have the chance to get insights directly from Zoho experts during the networking session. And yes, I'll be there too, excited to meet all of you!

Date	City	Time	Link
Jul 23, Tue	Vancouver	9:30 AM - 1:00 PM	REGISTER HERE
Jul 25, Thu	Calgary	9:30 AM - 1:00 PM	REGISTER HERE
Jul 30, Tue	Edmonton	9:30 AM - 1:00 PM	REGISTER HERE
Aug 1, Thu	Quebec City	9:30 AM - 1:00 PM	REGISTER HERE
Aug 6, Tue	Montreal	9:30 AM - 1:00 PM	REGISTER HERE
Aug 8, Thu	Ottawa	9:30 AM - 1:00 PM	REGISTER HERE
Aug 13, Tue	Toronto	9:30 AM - 1:00 PM	REGISTER HERE

Networking Opportunities

Ample time will be dedicated to networking with fellow Zoho users and Zoho specialists. Share best practices, exchange ideas, and build valuable connections. Discover new strategies and insights to elevate your customer experience efforts.

Have specific topics you'd like us to discuss? Share your questions in the comments below or, better yet, come meet us in person.

Don't miss out and register now! We look forward to seeing you there!

Eagerly,

Ash | Zoho Desk

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Topic Participants
Ash | Zoho Desk

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