Deluge Script: Onboarding → Access Form

Deluge Script: Onboarding → Access Form

Hello everyone,

Edit: Sorry, I think I put this topic in the wrong section.

I’ve recently run into an issue that’s been giving me a bit of a headache for the past few weeks.

Context:
This is my first time using Deluge to create a script, but it’s not my first time coding. I built an onboarding application in Creator. What I’d like now is that whenever we create/update an onboarding record, it should also create/update an "Access" form that gathers all the accesses of the person in question.

To do this, I wrote a script that triggers after the creation/update event (Onboarding → Created or Edited → Successful form submission → Access granted on Onboarding). The Access form contains the fields "Name", "Onboarding ID", and a subform "Software Access" which includes the fields "Name" and "Access Type".

Script:
// ----- Onboarding ▸ On Success (Created or Edited) -----
// 1) Get Onboarding ID
access_list = Access[Onboarding_ID == input.ID.toLong()];
info "access_list: " + access_list;
info "Added_Time: " + input.Added_Time;
info "Modified_Time: " + input.Modified_Time;

// Initialization
rows = List();
access_rec = Map();
sf_list = List();
existing = List();

// If form existing
if(input.Added_Time != input.Modified_Time)
{
    access_rec = access_list.get(0);
    info "access_rec: " + access_rec;
    sf_list = access_rec.get("Software_Access");
    if(sf_list != null)
    {
        for each  sf in sf_list
        {
            existing.add(sf);
        }
    }
    if(input.Microsoft && !existing.contains("Microsoft 365"))
    {
        m = Map();
        m.put("Name_Software_Access","Microsoft 365");
        m.put("Access_Type","User");
        rows.add(m);
    }
    //Add another SaaS

    // Update form
    if(rows.size() > 0)
    {
        access_rec.Software_Access = rows; // -> Error: Variable "access_rec not define"
    }
}
else
{
    if(input.Microsoft == true)
    {
        m = Map();
        m.put("Name_Software_Access","Microsoft 365");
        m.put("Access_Type","User");
        rows.add(m);
    }
    //Add another SaaS

    // Create form  
    if(rows.size() > 0) // <- //
    {
        newSA = add into Acces
        [
            Name_access    = input.Name_Onboarding;
            Onboarding_ID  = input.ID.toLong();
            Software_Access = rows;
        ]; // -> Syntaxe error
    }
}



I can’t figure out what I did wrong. I’ve checked the documentation to understand how Deluge works but i find the documentation not really understandable. I tested, at last resort, with our friends Charlie (ChatGPT) & Cursor to try and pinpoint my mistake, but nothing seems to work and I'm stuck.

Could someone explain to me where I am wrong ?

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ








                                ご検討中の方

                                  • Recent Topics

                                  • Add Ability to Use Zoho Finance Tags

                                    For Zoho Finance (Books and Inventory), the current actions do not allow us to affect the tags associated with the entities in question (customers, vendors, items, etc.). Please consider adding this functionality into the actions.
                                  • Subscriptions Plans and CRM Products Integration?

                                    Is there any way to set up plans and pricing in Zoho Subscriptions and have those available as Products in the CRM? We are trying to set up the CRM and the Products seem to be more geared toward selling products that are not subscription based.  So if we sell annual or monthly contracts which are $10/seat/month, I can set this up as a plan in Subscriptions, but how can I set the same thing up in the CRM for the salespeople to sell/quote? What is the best practice for setting up the CRM Products to
                                  • Mapping Zoho Subscription Plans and Products to CRM and Books

                                    We have products that are one time products and subscription products.   1) We would like to have the ability to create an opportunity in CRM that includes both one-time charge products and subscription products.  Currently the only way of creating a subscription product is by defining a "Product->Plan" hierarchy in Zoho Subscription.  It appears that the only SYNC between Subscription and CRM is around contacts and the Product->Plan hierarchy doesn't sync to CRM, thus, you would need a duplicate
                                  • Zoho People Attendance Module - Split Shifts

                                    Hello, Our business employs a number of college students who often split their workdays between work hours and class schedules, resulting in split shifts. For example: Employee 1 works 9am to 11:30am and then leaves for class, returning to work at 3pm
                                  • Bulk update fields based on date

                                    Hi! I need all the quotes with "Quote Stage" set to "Next Year" to update to "Draft" every January 8 (every year). Can you help?
                                  • Target for a campaign

                                    Hi, Hope you can help me. I need to create a report (for a marketing campaign) that combines Deals and Contacts to export all the contacts with closed deals. I can easily do that, what I cannot do is to remove from the target the contacts that have more
                                  • Zoho Desk + Jira integration - Email notifications and comments posted by administrator instead of real user

                                    Dear All, I set up the integration under my admin account, and now when users leave comments in Jira (to created tickets in Zoho Desk), the email notifications show that the ‘Administrator’ left a comment, not a real user. The same happens in the ticket
                                  • Celebrating the power of visuals

                                    On World Photography Day, we would like to highlight the power of visuals in customer service. Visuals promote learning and understanding in less time. A photograph can rekindle a memory, convey more than words, and give a fresh perspective. How does
                                  • Customer address in Zoho Bookings

                                    Hello,  Is it possible to add customer address information to the Zoho bookings appointment screen? Or have it pull that information automatically from the CRM? We are wanting to use this as a field management software but it is difficult to pull the address from multiple sources when it would be ideal to have a clickable address on the appointment screen that opens up the user's maps.  It would also be advantageous for the "list view" to show appointment times instead of just duration and booking
                                  • Blocking / black listing customers

                                    Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
                                  • Option to block bookings from specific email address or ip adresss in zoho booking

                                    Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have
                                  • Feature Request: Email Templates for notifications accross all services

                                    Currently in Zoho Bookings, email notifications (such as booking confirmations, reminders, and cancellations) must be customized individually for each service. This becomes time-consuming and error-prone when managing multiple services that require consistent
                                  • Allow customers to choose meeting venue and meeting duration on booking page

                                    My business primarily involves one-to-one meetings with my clients. Given the hybrid-work world we now find ourselves in, these meetings can take several forms (which I think of as the meeting "venue"): In-person Zoom Phone call I currently handle these
                                  • Approval-based booking with Zoho Creator and Zoho Bookings

                                    Hi community members, We have developed a workaround for approval-based booking using Zoho Creator and Zoho Bookings! This provides a temporary solution as we work on the native feature, and it's useful for anyone needing an approval workflow when confirming
                                  • Member Accounts in Related List

                                    Hi Team, Currently, when a parent account is associated with an account in FSM, there is no related list displaying the associated member accounts under the parent account’s related list section. To view member accounts, I have to manually search using
                                  • how do i remove a specific Zoho Service from my account

                                    I no longer need Zoho CRM, ZRM Assist nor ZRM BugTracker. How do I remove them from the list of apps for my account?
                                  • I Want migarte all invoice details to zoho sheets

                                    I want to migrate all existing invoice details to Zoho Sheet, and automatically update the sheet whenever a new invoice is created.
                                  • were can i find my invoices i need this for my accountant

                                    were can i find my invoices i need this for my accountant, how can i get id direct to my email?
                                  • ONLY email field not populating Writer fillable document (randomly)

                                    I have a Zoho Writer fillable document that has pulled all my data from my Zoho Sheets file, EXCEPT the email column. It pulled every data before and after that column with no issues. Screenshots attached. It's not my first time using the app or the feature,
                                  • My number is marked as spam

                                    Hello Zoho Mail Support, My phone number was incorrectly flagged as “spam” during sign-up. This is my personal number, and I have not engaged in any spam activities. Kindly review and verify my account so I can proceed with my email setup. Thanks.
                                  • Personnalisation des paramètres dans Zoho Mail

                                    Pourquoi cela compte-t-il ? La personnalisation des paramètres dans Zoho Mail permet aux administrateurs de configurer l’environnement de messagerie en fonction des besoins spécifiques de leur organisation. Que ce soit pour alléger l’interface pour certaines
                                  • How To Save Data Into Zoho CRM Sandbox

                                    Hi Community, I want to save data into my zoho sandbox , for this I am using this api endpoint - https://www.zohoapis.com/crm/v8/Patients but I am getting this error - { "success": false, "message": "Zoho API request failed", "error": { "code": "INVALID_MODULE",
                                  • Automate pushing Zoho CRM backups into Zoho WorkDrive

                                    Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They
                                  • Question about retrieving unsubscribed contacts (outside of lists) via API

                                    Hello, I am currently using Zoho Marketing Automation and would like to integrate it with our company’s core system. For this purpose, I am exploring the API options available to retrieve contact information. Specifically, I would like to know if there
                                  • Getting “mandatory field missing: Service_Line_Items” When Creating Work Order via Zoho Flow Deluge

                                    Hi Team, I’m trying to create a Work Order in Zoho FSM with only a Service Line Item (no Parts). However, I keep getting this error: Work Order Response: {"code":"MANDATORY_NOT_FOUND","details":{"api_name":"Service_Line_Items"},"message":"required field
                                  • How to customize the colors of the Client Portal login screen and add the company logo?

                                    As title, how to customize the colors of the Client Portal login screen and add the company logo?
                                  • Daily updates/fixes and how to see what was changed?

                                    When I receive the notification that zoho was updated and I need to refresh it. How can I see what was changed or fixed? Sometimes they change things that effect my books and I need to know what they did. For example over this past weekend something was
                                  • Upcoming Change: Snowflake Username/Password Authentication Deprecation – Action Required

                                    Hello Users, Snowflake has officially announced that username and password-based authentication will be deprecated by November 2025. You can find the official announcement [here]. If you're using a Snowflake connection in Zoho Analytics to import data,
                                  • Why should I choose Zoho Inventory vs Odoo?

                                    Hello there! I have used Zoho in different companies I've worked in, and I have a positive perception of it. I am starting a new import business for pipes, tubes, fittings, valves, elbows, etc., which all have serial numbers, cast numbers, etc., so I
                                  • Product Updates in Zoho Workplace applications | July 2025

                                    Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
                                  • PLEASE FIX YOR BUGS

                                    PICTURES ARE BEING REJECTED DESPITE THEM FOLLOWING THE GUIDELINES ON DIMENTIONS.
                                  • Kaizen# 204 - Answering Your Questions | Perform Field Updates before Blueprint transition via Client Script

                                    Hello everyone! Welcome back to another exciting Kaizen post. One of the questions we received through your Kaizen feedback was: “How can I update fields before Blueprint transition and how to prevent a transition based on a condition using Client Script?”
                                  • Create online meetings for Booking Pages with Zoho Meetings and Zoom

                                    Greetings, We hope you're all doing well. We're excited to share some recent enhancements to Bigin's Booking Pages. As you know, Booking Pages let you create public pages to share your availability so that your customers can easily book time slots with
                                  • Filters in audit logs

                                    Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to Bigin. We'll go over each one in detail. Previously, there were no filters available to narrow down data in audit logs. Now, we've introduced
                                  • Enhanced help options in Bigin

                                    Greetings, We're excited to introduce a new enhancement to Bigin's Help section: a comprehensive Help Options panel that brings together all your support resources in a single, well-organized space. Previously, the Need Help? menu provided only a limited
                                  • Zoho FSM API Developer Needed

                                    Hi, I’m looking for a developer with experience using Zoho FSM APIs. Scope: Connect WordPress website booking form to Zoho FSM Check availability (date, time, region) Create Work Orders + Service Appointments automatically Notify both customer and scheduler
                                  • Revenue Management: #4 What if there are uncertainties in project or service delivery?

                                    Our previous post taught us how Zoho Billing makes life easy for businesses with its automated revenue recognition rule. However, certain businesses have more challenges that an automated system cannot handle, and there are certain situations where automated
                                  • This mobile number has been marked spam. Please contact support-as@zohocorp.com

                                    Bom dia, estou tentando colocar o número 11 94287-6695 e esta com erro "This mobile number has been marked spam. Please contact support-as@zohocorp.com" pode me ajudar, por favor?
                                  • Feature Request: Ability to Set a Custom List View as Default for All Users

                                    Dear Zoho CRM Support Team, We would like to request a new feature in Zoho CRM regarding List Views. Currently, each user has to manually select or favorite a custom list view in order to make it their default. However, as administrators, we would like
                                  • Items Serial Tracking Issue

                                    We enabled Zoho Items inventory tracking then disabled it after some time now we want to enable it again When I check the missing serial number reports I see one item But I cant see any option to Add the serial numbers Where and how to add the serial
                                  • Next Page