Enable Conversation Context Retention for SalesIQ Answer Bots

Enable Conversation Context Retention for SalesIQ Answer Bots

Hello Zoho SalesIQ Team,

We hope you are doing well.

We have noticed that SalesIQ bots currently fail to maintain conversation context in Hebrew. For example, when we follow up on a previous answer or ask for clarification in Hebrew, the bot either provides irrelevant responses or simply repeats the same information without engaging in deeper interaction.

We understand that the current bot is not designed to hold a conversation like a conversational AI. However, we believe that adding this capability (In English but also in Hebrew) — would greatly improve user experience for our customers and make the bot feel more natural and interactive.

Feature Request:

  • Add the ability for bots to retain conversation context in Hebrew, so that follow-up questions and clarifications are handled naturally, similar to conversational AI platforms.

  • Ensure this enhancement works seamlessly without requiring manual setup for every potential context scenario.

This improvement would allow our Hebrew-speaking users to engage in more dynamic, coherent, and productive conversations with the bot.

Thank you for your consideration.

Best regards,
Ram


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方