Gmail Contextual Gadgets for Projects now working

Hi,

We recently signed up for paid versions of Zoho CRM and Projects. I registered online using my email account for both products and then afterwards learnt about the Zoho Contextual integration for Gmail so went and added both Zoho CRM and Projects into our Google Apps Domain.

I can log into both products fine through a browser and use them fine. BUT, when I try to access either of these through the Gmail menu (shown in screenshot) I get the permissions error "You do not have permission to access Zoho Projects Please contact your administrator". This happens for both Zoho CRM and Projects.

THEN, when I go into Gmail I get the contextual menu appear for CRM at the bottom of emails, that seems to work. BUT, for Projects, when I try to click "New Task" (or any of the buttons) the contextual menu for Projects seems to come up with the error "No Project Portals created for your domain. Click here to proceed further". We do however already have a Projects portal which works fine. I'm not sure what the problem is.

The error screenshots are below:

http://www.insityou.com/temp-images/error1.png

http://www.insityou.com/temp-images/error2.png

I tried searching the forums but couldn't find anything so I'm not really sure what the problem is. Can you help please because we really need this functionality to be working? Thanks

Regards,

Dean

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Sticky Posts
Tip: How to print the Gantt View
Though we move from the traditional project management system (using papers) to an online project management system, we still prefer to have a printed copy of the activities/tasks that are to be done in the project. This way, we can carry the to-do lists with us for the meetings and refer when we are offline. The print option, available at the right side of the page, allows the users to print the project information across all the modules. However, this option failed to print all the tasks & milestones
Project Management via Emails in Zoho Projects
We write mails to communicate. In Zoho Projects, we can write mails to collaborate. Yes, Zoho Projects supports Email based project management. The mails that you send turn into tasks, bugs, project comments, forum replies, etc. The following are some of the frequently asked questions that might be of some help to you. What are the pre-requisites to manage my projects through Emails? You need to have a personal / business mail ID that is registered and confirmed with accounts.zoho.com To learn more
Four types of task dependencies
"Nothing is particularly hard if you divide it into small jobs." - Henry Ford Projects, small or large, are driven by simple work units called tasks. Monitoring standalone tasks might look simple but as the workflow becomes elaborate, tasks may start relying on one another. In project management, this relationship between tasks is termed as "Task Dependencies". Dependency between tasks arise
Task and Project numbering
Zoho Projects now generates a unique number for each project, task, and issue added. The auto-generated ID is a combination of a prefix and a number which is assigned by Zoho Projects. The unique IDs for projects, tasks, and issues will be useful to track, identify, and search easily. You can modify the settings to enable or disable the Project and Task IDs. Learn more on how to modify Prefix & ID settings for projects and tasks. Issue IDs cannot be disabled, only its prefix can be changed (tasks
Task Inline Editing Enhancement
Hi All, Today, we have made an enhancement in task inline editing. In 4.0, task edit is moved in a single screen in a pop-up. We designed this in-order to make the task edit across the product to be the same. Let it be in Feeds, Tasks & My Tasks tab, Calendar & My Calendar tab, a click on the task title will open the popup and user can edit the values. Customers pointed us the inline editing was very useful to them & how much they miss that in 4.0. Based on the feedback, we have rolled out this enhancement.