How can I add a serial in zBooks if I do not have the BILL but I have the item and packing slip with serial

So my warehouse receive in Stock (in zInventory) by selecting "Receive All" on the PO.

BUT...

My accounts team have not received a BILL so we can't ADD a serial number because SERIALS can only be added on BILLs.

However...

My accounts team using zBooks can't convert the PO into a BILL because the PO was created in zInventory (so says zSupport email to me)

So...

We want to invoice an item which shows stock of one

BUT...

I can't invoice because I don't have a serial number against the item so my Accounts team try to create a BILL but... start the loop all over again!

Does anybody else not find this weird? Is a simple process meant to be so confusing and difficult?

....

I use Zoho CRM, it's great,

I use Reports, it's great,

I use Creator, it's great,

I use Sales IQ, it's great

I use Marketing, it's great

I use Sprints, it's very good

I use Cliq, it's very good

BUT zBooks and zInventory are just abysmal when it relates to a real world distribution business. I've been testing for a couple of months trying to find work arounds unsuccessfuly. So frustrating... rant over!!

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Sticky Posts
Zoho Inventory will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Inventory will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than
Zoho Finance Workshop 2023 is coming to the USA. Meet the experts, get exclusive training on Zoho Finance apps and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,
Celebrating our Zoho Community SuperBuds
The SuperBud program recognizes the efforts Zoho users put in to help the rest of the community thrive and grow in their individual Zoho journeys. Be it the ZUG meetups or these forums, several Zoho users including our MVPs andZUG leaders, have stepped
Authtoken Deprecation for Zoho Inventory APIs
UPDATE (7 July 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. Hello everyone, The usage of Authtokens to authenticate API calls is being deprecated on 30 August 2021 across Zoho's Finance suite of products,
ZOHO Inventory - Early Access
https://twitter.com/zoho/status/646715717849493504