How to organize Ticket access in teams

How do I give ticket access to the users' of the same team?

I can allow access if the users are in the same account, but this does not work for us in all situations.

Here is my challenge:

Our Core product is a subscription-based online service.

The companies are using this service by subscribing directly to us or as part of a managed service provided by one of our partners.

When the individual user gets access to our product, he gets an account in Zoho Desk to access the knowledge base and documentation and certainly to open tickets.

The partners may also use the product as part of their offering to other companies, where the users of these companies may not get access to our product at all, so they are not involved in tickets or documentation.

If you look at the picture, we have three companies (Blue, Green, Orange) and three groups of users (Blue, Partner, Green).

Blue Users should only create and see tickets for Company Blue.

Green Users should only create and see tickets for Company Green.

Partner's users should create and see their 'own' tickets (Orange), but on a user-by-user configuration, create and see tickets for Blue or Green.

How would I configure this?

How would an orange user select which pool of tickets he is currently in (Blue, Green, Orange)?

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