Language barrier and impossible support process from Zoho One support

Support for any Zoho One product is proving to be impossible... Long tickets and chats that drone on for simple inquiries, often several requests by Zoho support to re-phrase or clarify perfect, concise questions. After you do so, which takes at least half an hour in chat or days by email, you are often met with a response littered with grammar errors or ineffective, proving they don't fully understand your question...

How is this okay?

There's other threads in this Community going on about this and official replies by the Zoho team that "they will fix it". I even asked to pay more for support that has a good grasp on the English language, but it doesn't exist. I'm not asking for much, I'm just asking to connect to a support agent that understands English....Shouldn't have to escalate service tickets to get somebody to understand my root question.

Just look at this response to me asking support to transfer me to someone who has better english . They even edited it to be more grammatically correct and its STILL wrong!

Then this was the resulting grammar of the agent it got escalated to.... just wild. I suspect nothing in my upcoming service requests will be any different. Hoping to be able to move away from the Zoho suite ASAP

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Matt
Ashwinth Shekar
Gordon
Dillon Munroe

Sticky Posts
How to Add Users to your Organization in ZohoMail?
A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk) In this topic, We will be discussing on how to Add and Invite users only. The Import options are self explanatory. ____________________________________________________________________________________________________________