New to Flow - working on a connection between Gmail and Zoho CRM

I've got a connection set up to set up a new Lead when a new email is received in a Gmail account. It works when I send a test email from another Gmail account, but when I try from a different email (work, using Outlook), it's reading the email address incorrectly and says that the input type isn't 'email.' I can see the issue when I look at the debug log (names changed to protect the innocent) - it's picking up the last name and putting it into the email field:

 "\"Doe,doe@work.org",

Since I'm sure many people that will be emailing will be doing so using Outlook (at least - maybe this happens with other systems as well), how do I get the Flow to read that email correctly?

Thanks in advance for helping a new soul!