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• How to make one code flow run for multiple people in the org

  Hi Folks, I have built a flow to transfer a Zoho calender event as Zoho CRM module record. The code works perfectly as needed. But the issue is I want the same functionality for others in our org. It is showing only my calendar in the selection trigger.

• For security reasons your account has been blocked as you have exceeded the maximum number of requests per minute that can originate from one account.

  Hello Zoho Even if we open 10-15 windows in still we are getting our accounts locked with error " For security reasons your account has been blocked as you have exceeded the maximum number of requests per minute that can originate from one account. "

• Subject: Urgent: Unrelated Email Automation Issue – Request for Immediate Resolution

  Dear Zoho One Support Team, We are currently facing a critical issue with email automation in our Zoho One account. Despite deleting the associated templates and workflows, the same email templates are still being sent to our customers. This has become

• Tip of the week 63- Know your contacts well with polls in Zoho Campaigns

  Communication in its true form is characterised by feedback. In email campaigns there are a few avenues via which you can achieve this. Using polls in Zoho Campaigns is one such way. With polls enabled in campaigns, your contacts can interact with your emails and help you understand them well.     There are three types of polls available to be enabled in your email campaigns:   Basic poll Rating based poll Reaction based poll     Basic poll-    Provide a question and allow the email recipients to

• Relocating from Zoho Connect External to Zoho Connect Internal or Zoho CommunitySpaces... or move off of Connect completely.

  This conversation is aimed at Zoho clients that currently use Zoho Connect's External network platform. As I discovered in the comment section of another post, Zoho Connect is halting development of Zoho Connect EXTERNAL networks in favor of the new Zoho

• Relay Mail Failed

  Hello, We are using SMTP Relay Settings in ZOHO CRM for sending emails using office 365 server. But every time we are receiving below errors. The Relay Configuration for the domain Domain.com and feature WorkFlow has failed 3 times today . Mails will

• Leverage layout rules to customize workflow

  Layout rules in Zoho Sprints primarily aim to customize the field layout of your creation forms to meet complex requirements. But it doesn't stop there. Its customization can push the boundaries of how your fields behave, how data is gathered, how processes

• How can I see sent mail ?

  Hi, When you send a sale order or invoice to the customer using the email function, where can bee seen the sent email ? I can't find it in the "sent" folder of my mail client, nor I can't find it in the mail Related list under the company or the contact.

• Add RTL (Right-to-Left) Text Direction Support Across All Zoho Learn Editing Interfaces

  Hi Zoho Learn Team, Hope you're doing well. We would like to request an important enhancement to Zoho Learn regarding support for right-to-left (RTL) languages such as Hebrew and Arabic. 🔹 Current Issue While the Knowledge Base Article editor provides

• Zoho Creator Populate radio field with values with all the created rows subfor

  I have Main Form where i have a lookup field where i get brewery names and the number of tanks as a multiline text field with a list of beer names Based Brewery selected and bbt_tanks number i create rows in the subform and now i want to populate list

• How to control the # of version of files to keep?

  Currently most of the WorkDrive Storage comprise of the many versions of files saved. How do I save some space and reduce the number of version of date or files saved in WorkDrive? Thanks

• Meet Zoho Sign's AI answer bot!

  Hi, Our goal has always been to ensure all our resources are readily available for our users. With this in mind, we're excited to introduce Zoho Sign's answer bot, a solution designed to help users instantly find relevant help articles by eliminating

• LinkedIn X-ray Search on Google

  Are there any workarounds or ways to extract mutliple Linkedin Profiles from a google Linkedin X-Ray search. My ideal would be copy the X-Ray search

• Writing a single vendor check for multiple bills

  I need to be able to create a single payment for 15 to 75 bills.  We have a few vendors that bill us per transaction.  During our heavy sales season those vendors will send as many as 40 bills per day and we pay these bills weekly. The check wringing

• Zoho CRM mobile: support for record images, predefined WhatsApp messages, and multi-select lookup field

  Hello everyone We've made a few enhancements to the Zoho CRM mobile app to improve your experience. Here’s what’s new: Extended record image support for modules (Android) Predefined text support for WhatsApp messages (Android) Multi-select lookup field

• Zoho Customer Portal App for android is not compatible

  Trying to get client to install the app with their android phone but all the same which mention not compatible but IOS is working fine, anyone has the same issue and has alternative solutions?

• Zoho Social vous présente Linkthread : un seul lien pour tout votre univers digital

  Nous sommes fiers de vous présenter Linkthread, la toute dernière solution signée Zoho Social. Cet outil repense la manière de partager vos contenus sur les réseaux sociaux, en offrant une expérience plus fluide, personnalisée et impactante. Pourquoi

• Automatically restrict access to a sub-folder within a team folder

  I have a flow that creates a folder within a team folder and then it creates a handfull of sub folder within each folder that is created in this team environment. There is one folder that is created in this team environment that i want to restrict access

• Task List Workflow Rule

  I'm having an issue when creating a workflow rule to notify customers by email of the project progress. I need the criteria to be TASK LIST STATUS not just task status. I don't want our customers getting too many email notifications throughout the project,

• Using Zoho for Quarterly Forecasts and Tracking Sales

  Hi, I'm trying to set up Zoho to be useful for our company, and am finding it exceedingly difficult. We sell inexpensive products directly to a large number of accounts. All I want to do is to be able to make quarterly sales estimates, then track how

• Adding Sender Address with Basic Plan

  According to the knowledge base, I should be able to add Sender addresses with the Basic Plan. But whenever I try to add an email, it takes me to a search window and I cannot find any emails in the list. Even mine, which is the admin. email.

• Payment for product renewal

  Good morning, I am requesting your kind assistance to renew my subscription because when I try to make the payment I get this way

• Email with uppercase letters causes problem with portal

  Hello, When my customers register on a form, if they use uppercase letters in their email adress it causes problem with the portal. When I send the invitation for the portal, all letters are automatically modified in lowercase by the system, and when

• Introducing Color and Order Preferences for Blueprint Transitions

  Blueprints exist to improve the efficiency of your company's processes and ensure compliance — but only if your users follow them promptly. More often than not, your users may find it challenging to adopt your processes and follow through on them, especially

• The Status in Zoho Finance is inaccurate

  We have many overdue invoices, but when we try to filter it by Status Overdue in the Zoho Finance Module it shows it as none This is also creating a problem when I need to Create a Chart or KPI for overdue Invoices If I open the Invoice I can see the

• Permissions within a sub-folder

  Hi all, I am interested to know if it is possible to remove a member from a subfolder, even if he/she is member of a folder of higher hierarchy. As an example, let's assume I add 5 members in folder X with Edit privileges and folder X has several sub-folders, let's say X1, X2, ...., X1.1, X1.2, ... In this case, all 5 members inherit the same privileges to all sub folders. Is it possible to go and change the privilege in one of the subfolders? So far, I have not managed to do it. thank you, Sofoklis

• Workdrive - permissions inside folders

  Is it possible to set folder permissions inside team folders that are different to the main folder? My specific case is so that I can share a team folder with my sales team, to access shared docs, but have one folder per user that are shared only with

• Hide subfolders in a team folder

  Hello, I am starting to use Zoho WorkDrive to manage files and I find the need to restrict access to a subfolder in the team folder for some users until all of the documents in it are ready to be printed. However, I do not want to create separate team

• Introducing WhatsApp Marketing with Zoho Marketing Automation

  Dear Marketers, In the world of marketing, personalizing engagements with customers is often exhaustive but—thanks to WhatsApp—not exactly mysterious. WhatsApp has evolved from a simple messaging platform to a sophisticated tool for sending out marketing

• Zoho CRM - Analytics: How Can I Set Monday as First Day of The Week?

  Hello, In the analytics section of our Zoho CRM (not Zoho Analytics), we would like to track our SDRs' outreach activity. However, it appears that Zoho CRM treats Sunday as the first day of the week for the "This Week" and "Previous Week" filters. How

• Location functionality now deletes bundle information if changed

  With the introduction of Locations, we are experiencing several issues. 1. When bundling an item, the 'default' is to the organisation, not a location. This is not a significant issues, other than when you change the value, any batch tracking information

• Is Zoho Abandoning Zapier Integrations in Favor of Flow?

  I recently invested in a paid Zapier account to automate key parts of my Zoho workflows, but I’m hitting roadblocks. Zoho’s automation tool, Flow, clearly gets the lion’s share of development effort, and their Zapier connectors feel neglected. When I

• Bookmark order

  Hi all, We have a very big document/template that requires manual editing after doing a mail merge. To make this easier, I thought I would add bookmarks to navigate to the areas that will require editing. I thought these would be in order that they appear

• Voicemail to Text Transcription

  Hello, We use the Twilio phone integration in Zoho Desk. When a voicemail is left, it creates a Ticket in Zoho Desk, and we are able to listen to the audio recording in the Ticket. My hope is to also have a voicemail-to-text transcription show up in the

• Workflow to update the field "Deposit To" in Sales Receipt/Invoice

  After an invoice/sales receipt is created, I can't find a way to create a workflow that would update the field "Deposit To". Apparently, some other fields are visible in the workflow, but not the "Deposit To". Any insight?

• payment gateway disabling in my ecommerce store

  hi i have disabled my payment gateway paytm from my website soigne from the backend but it is showing in my front end part when someone orders my products i want to remove it completelty so that it does not show in the front end part plz give me a suitable

• Record GST Paid for Imported Goods

  In Australia, goods that imported from overseas needs to pay GST per invocied value. In most case, the freight forwader (logistic agent) paid this on behalf of importer (us), and invoice us in together in their freight invocie.  How do we setup a proper

• subscribe email list for offer and updates is not working for zoho commerce

  my subscribing to email list is not working for offers and updates for my ecommerce website soignee it is saying please wait can anyone tell me the reason for this

• how do i see a list of active End Users?

  looking for a list of who i sent invitations to be an End User?  who has signed up? 

• Email template for customer notification on ticket reply is not being used

  I've set up an email template for notify contact up upon receiving a reply in ticket. When I send a reply to the ticket, it is not using that email template. It just sends a normal looking email. How do I make it so that the email template is being used?

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