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• Feature Suggestion for Zoho Social: Auto-reply to Comments or Keywords

  Hi Zoho team, I'd like to suggest a very specific feature that would be extremely helpful for customer engagement: the ability to automatically send a reply to comments on posts — either all comments or those containing specific keywords. For example,

• How Can i Add Email campaign for my UAEVisaOnline.center website

  Hello Team, i want to create email campaign for our website https://www.uaevisaonline.center but can't able to add. Its showing error like please try after some time. Can you please help and solve the issue. Thanks!

• The domain Etihaduaevisa.com which you have entered belongs to a different deployment/region

  Hi Team, I am trying to set up a business email account to Zoho for www.etihaduaevisa.com but it doesn't allow me There is a message that pops out The domain which you have entered belongs to a different deployment/region Kindly assist me with this. Thank

• Outlook not recognising Zoho Inbound server

  I have been receiving my ZOHO emails using MS Outllok on my iPhone and PC, but since Friday 2nd May, incoming emails are not arriving via Outlook and I get the error message saying the server is 'not responding'. Have ZOHO changed the settings for the

• Zoho Sign / CRM integration - stop unsigned documents being attached

  I'm using the the CRM/Sign integration to send documents for signature from Zoho CRM. I noticed that an unsigned copy of the document is added as an attachment in the CRM. Is there a way to stop this? I only want signed documents to be attached. The unsigned

• Resend invite

  Hi, How do I resend an invitation to someone who didn't get the invite the first time around? I tried going to Setup-->User (like it says in the Help) but there was no option to resend. It doesn't display any users who has not accepted the invitation.

• Asking for implementation roadmap or step-by-step guidelines

  Hello everyone, I'm a freelancer who's been hired to implement Zoho CRM for a client, and I want to make sure I approach this correctly. Could someone kindly share a comprehensive implementation roadmap or step-by-step guide that covers all the essential

• Asking for implementation roadmap or step-by-step guidelines

  Hello everyone, I'm a freelancer who's been hired to implement Zoho CRM for a client, and I want to make sure I approach this correctly. Could someone kindly share a comprehensive implementation roadmap or step-by-step guide that covers all the essential

• Approval Workflow for Purchase Orders Abrir

  The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can

• Multiple subforms from same existing form

  Hello, In an Order form, I have a subform for Line items. But my items have 5 distinct product categories. To make it pleasant and easy to use, I want to repeat the subform 5 times in the same parent form, to separate my 5 categories of product. But I

• Announcement: Zoho DataPrep 1.0 will be deprecated on October 31,2025

  We'd like to inform you that the Zoho DataPrep 1.0 version will be officially deprecated as of October 31, 2025. This aligns with our efforts to streamline and improve your overall experience with Zoho DataPrep 2.0 which was released in Sep 2024 . To

• Discussions from Ask the Experts 19 : Inside Zoho Desk Spring Release 2025

  Hello Everyone, We appreciate the engaging discussions during the Ask the Experts 19 session on the Spring Release. It was a pleasure connecting with you. Our team is actively working towards your requests to deliver an improved experience. In this post,

• Optimisez la gestion des bots et la conformité à Apple MPP

  Filtrage des bots : une nécessité pour des données marketing fiables Les indicateurs de performance sont au cœur de toute stratégie marketing. Cependant, l’augmentation du trafic généré par des bots ainsi que l’adoption croissante de fonctionnalités comme

• One time batch workflow to repair omission of data

  Hi, I created a parent form (Product) and another form (Prices) that is used as subform in the parent form. In the parent form I have a field Category that must appear in the subform, but I forgot to create the field at first in the subform and now I

• Changing a Single-Line Text field into a Multi-line Field without losing data

  Is it possible to change a Single-Line Text field into a Multi-line Field without losing data. I have a module with data for which I would like to change a single-line field into a multi-line field but I'm worried it might delete the pre-existing da

• Advance Your Churn Predictions with Zia's Usage Data Feature: Event Mapping

  Greetings all, This is an important and exciting update about feeding usage data into Zoho CRM. To expand the scope of how usage data can be used by Zia, we are introducing a new section called Usage Data under Zia. Users can now easily import, edit,

• Web-To-Quote form would be awesome

  It would be awesome to be able to embed a quote form on a website and have that filter in to Zoho CRM. Account Number to match the Account in Zoho Email address could match the Contact. Product Code could be required to match the product. Not sure about quantity? I am sure this all could probably be done via the API and maybe some middleman interaction with Creator, but it would be nice if it was as easy as the Web-to-Case form. Something like this could lead to further integration with CMS and Shops

• Published Sheet - Share option to show "Save copy to WorkDrive"

  Hi Sheets Team, I'm currently working on a Zoho Sheet which I want to share with other Zoho users outside of my organisation. Normally I would do this with Google Sheets but I'm trying to make better use of my Zoho tools. When I share a Google Sheet publicly

• Bills vs. Expenses

  Hi eveyone, Can somebody explain me a little bit better of how can I use Bills and Expenses in my business? I don’t understand their differences to be honest.

• Integration to LinkedIn Recruiter

  We'd like you to support Recruiter System Connect to sync our LinkedIn Recruiter candidates to the Zoho Recruit ATS. How can we do this?

• List View just got a makeover!

  Hello everyone, The new list view is being rolled out in phases and will be available to all our users by the end of January 2021. We are excited to announce that the list view in modules is set to get a new look. The new list view is sleek, contextual,

• Using IMAP configuration for shared email inboxes

  Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

• Add Video block needs improvement

  I regularly send out links to videos in my campaigns and I find that built in video block is never good enough to use in my campaigns, so I have to make a thumbnail in Canva and upload it or screenshot the actual video on YouTube. The concept of the video

• Profile cannot add tasks, calls or meetings

  Good morning, I have a Profile of users that's called "Standard2" and their module permissions are set as follows: Despite this, one of my users on the Standard2 profile gets this when they try to add a call: Any idea how to fix this? If i bump them up

• Zoho Developer Community Monthly Digest – April 2025

  Hello everyone, Welcome to this month’s Zoho Developer Community Digest! We’ve lined up an exciting series of technical sessions, product deep-dives, and community conversations to keep you informed and inspired. Don’t forget to check out our resource

• Dataprep est-ce que zoho est sérieux ??

  Nous venons encore de passer plus de 2 heures avec le support zoho qui est incapable de résoudre le problème rencontré dans la mise en place d'un pipeline de données entre le C>>RM et DataPrep Celà fait 5 mois que nous essayons de faire fonctionner le

• STOCK COUNT - How is this even possible

  Dear Zoho One, We have a lot of products from Zoho but I really don't understand this. We mainly use ZOHO FSM with ZOHO INVENTORY because we are in service and maintenance for electric charging stations for cars All employees of Zoho FSM have their own

• Changing sequence of buttons

  How can I change the sequence of these buttons? I want the 'Versturen referral campagne' to be displayed as the default button

• Unapproved Articles for Review?

  What is this feature and how do I use it? I'm not seeing any option to mark articles as unapproved and needing review.

• Trying to fetch related list data from deals module

  I need to fetch stage history data which comes in related list in deals module using coql. How can I achieve that? { "select_query": "SELECT Technical_Survey_Date as system_order_confirmation_date, Stage,Created_By, Latest_Quote_Creation_Date,Originating_Source,

• Stage-Probability Mapping

  How do I answer this question in analytics? What is the Closed-Won percentage of all Deals that reach a given stage? Another way: Of all Deals that reach a given stage (eg. Artwork/Price Quote), what percentage of them become Closed-Won? I want to populate

• Follow-up Sequences

  For following up with leads based on open/click status.

• How do I change the sort order of items in the User Filter?

  I have a chart for which I have set a custom sort order for a field. I noticed that in the user filter for this field, the order is shown as alphabetical. It does not reflect the custom sorting that I configured. I even tried selecting the checkbox "Make

• Automate Zoho Projects Task Data Export and Email Delivery (for Non-Users)

  In many real-world scenarios, we need to share Zoho Projects task updates with clients or team members who don’t use Zoho or don’t have access to the platform. Since there’s no built-in way to export and email tasks directly within Zoho Projects, I put

• Bulk Add notes

  I think that it's an absolute need and basic feature to add. I know we can import notes from an xls spreasheet, but that's not what I'm talking about. We should be able the same way that we can bulk send email, bulk add activities, we should be able to

• How to use CRM custom button and client script?

  Here's what I need. I know how to handle each step in isolation. I do not understand how to intercept a Button interaction, pass it to the client-script for the user prompt, and remainder of the processing. User Clicks Button on Details Page Client-Side

• Match one bank transaction to multiple customer with TDS dedcuction

  Hi team, Just wanted to know. How can i match one bank entry to multiple customer invoices with tds.

• Zoho Product Sync between Books and CRM is a mess

  The syncing of products between Zoho Books and CRM is completely broken. Why is ZOHO CRM the center of all products? Surely it should be Books or Inventory that is the central focal point of all things to do with a business backend (i.e. not marketing

• How can i resend a campaign to only one of the recipients on the original campaign

  How can i resend a campaign to only one of the recipients on the original campaign ? Sincererly, Mike

• Transferring CRM Attachments to Workdrive

  relatedrecords = zoho.crm.getRelatedRecords("Attachments","Conditions",conId); attachid = List(); for each ele in relatedrecords { attachementId = ele.get("id"); attachid.add(attachementId); } for each ele in attachid { counter = 1; downloadFile = invokeurl [ url: "https://www.zohoapis.com/crm/v2/Conditions/" + conId + "/Attachments/" + ele type: GET connection : "work_drive" ]; resp2 = zoho.crm.attachFile("Deals",dealId,downloadFile); resp3 = zoho.workdrive.uploadFile(downloadFile, dealWD, "PlaceHolder"+counter+"",

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