Read receipts in Cliq is here!

Read receipts in Cliq is here!

 This has been long pending! But it's finally here :)


 

We're thrilled to announce that Read receipts for Cliq is here for you all to use.

 

Read receipts allow you to know whether your message is read by the receiver. You'll be visually informed with a double tick when someone has read your message. A quick tap on the double tick will display the message read info in channels and group conversations.


 

Read receipts in channels and group conversations

 


In case of channels and group conversations, you'll be able to see the list of the participants who've read the message and the list of participants who're yet to read. To see your message read info, just tap on the double tick right next to your message. You'll see the list of participants who have read your message along with the message read time. You'll also find the Yet to read section where you'll find the list of participants who are yet to read the message.









Configure Read receipts

 

It's a pretty easy to enable/ disable Read receipt as per your preferences in Cliq. To do so,


1. Go to Profile & Settings > Privacy > Read Receipt 


2. Turn on read receipts by enabling the checkbox. By doing so, you'll be able to see who has read your message and the message read time as well.

 

  









Configuring Read receipts from the Admin Panel

Admins can mandate read receipts for everyone across the organization. To so so,


1. Go to Admin Panel > Organization > Configurations

2. Read receipts will be listed under Conversations module in Configuration & Settings.

3. Enable Read Receipts option (it will be enabled by default).

4. Also make sure that you disable "Allow users in your organization to turn off their Read Receipts" option.


By doing so, Read receipts will be enabled for everyone across your organization and the users will not be able to disable it. 





Points to note:

 

On disabling read receipts:

 

  • In group conversations and channels, you/anyone who has read receipts disabled will always be listed under the 'Yet to read' section in Message read info.

  • Message senders will not know if you have read their messages or not. Furthermore, you will also not get to know if your message has been read by the receiver.

  • You can mark important messages you've already seen as unread to respond to later. By doing so the message will be marked unread so you can follow up later. But mark as unread option doesn't have any effect on your message read info. Even if you mark it as unread, it will still be marked as READ and the sender will be able to see you under "Read by" in the message read info.



(Note:
1. The above case is applicable only when the user has enabled read receipts.
2. Read receipts is available only in Cliq Web and Desktop App. We'll keep you updated once it's available on Mobile!)



 Now follow up on the progress of your messages using Read receipts!




 

Cheers,

Shanthana Lakshmi S

Zoho Cliq




    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      • Sticky Posts

      • What's new in Zoho Cliq - Our 2020 updates

        Hi Everyone!  We work arduously around the clock to ensure that Cliq is constantly improving by releasing new features and updates, aimed towards enhancing user experience and productivity. Here we have put together the list of all new features and improvements to make sure that you stay up to date on what's new at our end. Remote Work - Set up your office workspace with Cliq We delved into the challenges attached with remote working and came up with a swift solution that integrates your office space
      • Cliq works in Hindi across all interfaces

        We're thrilled to announce that Cliq has added Hindi to the list of supported languages. Read on to know how you can localize Cliq with just a few clicks! Cliq Web & Desktop App  Tap on your display picture to open the user panel Click on My Zoho Account to land on your account set up view and click on My Profile Info In the Language field, search and select हिंदी   Save your preference!  Cliq Android  Go to Settings, then Language and input, and switch to हिंदी . Now, Cliq will adapt to the language
      • Simplify and Centralize your workflows with Forms

        Hello Everyone, We're thrilled to kickstart this new year with a feature release! Forms in Cliq - just got bigger and better. Forms allow you to work with multiple pieces of information at one go! Creating a survey, assigning a task in your project management software, raising a request with your IT team, or anything else that requires you to perform a multistep task, across single or multiple applications— Forms can do it all. A quick rundown of the uniquely powerful features of Forms Dynamic -
      • Farewell, Zoho Chat! Welcome, Zoho Cliq!

        Hello all,   As the heading says, Zoho Chat is now Zoho Cliq with power packed features that will keep you hooked. Cliq is designed to provide you with topnotch collaborative services that will keep you connected at all times.  Let me list a few features outlining it's functions:  Audio & Video calls: The calls are available in 1-1 Chats. Get connected instantly with your contacts and colleagues from anywhere.  Commands and Bots: You can now create Commands and Bots to integrate your internal tools

      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方