Restrict Announcement Pop-ups to Administrators in Zoho Desk

Dear Zoho Desk Support Team,

We are writing to request a feature enhancement that would allow organizations to restrict announcement pop-ups to administrators only.

Currently, announcement pop-ups are sent to all users within a Zoho Desk organization, which can be disruptive and unnecessary for non-administrative staff.

Proposed Solution:

Granular Control: Implement a setting that allows administrators to determine who receives announcement pop-ups.
Restrict to Administrators: By default, announcement pop-ups should be sent only to administrators within the organization.
Optional Notification for Non-Administrators: Provide an option for administrators to send announcement pop-ups to all users if necessary.

Benefits:

Reduced Disruptions: Limit unnecessary notifications for non-administrative staff.
Improved Productivity: Allow administrators to send announcements to relevant recipients only.
Enhanced Control: Provide organizations with greater control over internal communication.

By implementing this feature, Zoho Desk can provide organizations with more granular control over internal communication and reduce disruptions for non-administrative staff.

Thank you for your consideration.

Sincerely,
Ram

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Topic Participants
Ram Freedman
Ajith | Zoho Desk

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