Spotlight 24: Glean audience feedback for sessions

Feedback forms are great tools to know what your audience thought at the end of your session. Enabling attendees to provide input that is useable is fundamental when it comes to understanding where they stand and where you should improve. With Backstage, you can collect feedback at the end of every session and customize your feedback form to further help you evaluate your audience and improve your presentation.

Allow attendees to rate a session

To display this form for attendees, go to the Sessions tab under the Manage Dashboard and click the Session settings link in the top-right corner. Next, switch on the Get session feedback toggle in the resulting panel.

The session feedback form can be accessed by attendees in the Agenda tab of the event microsite for all completed sessions. By default, this form will ask attendees to rate and add additional feedback for the session and speaker. You can also add more fields if you're looking to collect specific information from the session participants.

Customize the form to obtain constructive feedback

The more specific participant suggestions are, the higher the chances it can improve your session quality. Add more fields or modify the default fields in the session feedback form to get just the right information from your audience. You could dive deep into a particular topic by asking about a certain part in your presentation or you can let them pick from a specific list of answers to get controlled responses.

To edit your form, go the Sessions tab and click the Session settings link. Then click the Edit session feedback form link below the Get session feedback option. This will open up the Form Builder. Here you can see the different types of fields that can be added to the form in the left pane. You can preview the current form with default fields in the middle. In the right, a dynamic pane will display the properties of fields on the form when you click on any field.

To add more fields to the form, simply click and drag any field from the left pane and drop it in the Preview section in the middle.

Next, click on the field you just added and fill in the necessary properties in the Field properties pane on the right. Depending on the type of field, the properties for it will vary. You can manage how every field is displayed, such as changing the label of the field, making it mandatory for attendees to fill out, or even hiding certain fields until you need to display them. Reorder the fields if needed and click the Publish button in the top-right corner to save your changes.

You can view feedback for a particular session in the Feedback tab of any session.

Understand your audience with customized session feedback forms. You can also write to us at support@zohobackstage.com with your thoughts or questions.

Happy organizing!

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